Data Entry Customer Service

Loretta Thompson Cell 714-***-****

**** **** ******* ** *** 8A ******************@*****.***

Columbus, Ga 31904

Summary

Demonstrated the ability to complete tasks accurately despite interruptions can competing demands. Self-motivated and dependable while achieving high performance with minimal supervision.

Skills

Experienced with use of SAP software Customer service-oriented

Experienced with use of AS400 software Motivated self-starter

Data entry Scheduling

Experience:

Customer Service 03/2019 to Present

Duke Energy

Payments

Setting payment arrangements

Customer Service

Updating phone numbers and address

Processing Specialist 01/2019 to 12/2020

Exela Technologies Columbus, Ga

Data Entry(this job was strictly data entry)

10 key by touch

50 wpm

Processing Specialist 03/2010 to 10/2018

First Data Columbus, Ga

10 key by touch.

Ability to enter data into computer quickly and accurately.

Type 60 wpm.

Maintained production of 100% or more on a daily basis.

Assisted with looking up customer account numbers and opening mail.

Data Entry 07/2008 to 02/2009

Manpower/Michelin Testing Center Phenix City, Ala

Helped senior clerical staff complete daily workloads.

Responded to telephone inquiries from clients, vendors and the public.

Data entry of claims and freight bills.

Filing, copying, scanning, shredding

Client Service Coordinator 01/2008 to 05/2008

H&R Block Anaheim, Ca

Meet and greet new and returning clients for tax preparation.

Customer service.

Accounts receivables (bank deposits)

Accounts Payable Clerk 09/2006 to 02/2007

The Diocese of Orange Tustin, Ca

Reached out to customers to verify information and follow up on issues.

Gathered information and entered data into computer system.

Reviewed contracts for various jobs.

Typed purchase and change orders.

Accounts Payables.

Accounts Receivables Clerk 11/2005 to 08/2006

Disneyland Resort Anaheim, Ca

Answered inbound calls to provide information, answer questions or discuss payment

options.

Generated monthly statements for accounts receivable operations.

Audit and billing of group and banquet events.

Issued refunds and commission checks.

Accounts Receivable 01/1992 to 06/2004

Western Dental Services Orange, Ca

Issued refund checks and refunds back to credit cards.

Customer service.

Data entry of Explanation of benefits.

Opened mail, copied and filed.

Office Manager 02/1991 to 12/1991

A&S Cement Contractors, Inc., Stanton, Ca

Reconciled bank statements.

Accounts payables and receivables.

Typed all correspondence and monthly union benefits reports.

Gathered all data for audits.

Prepared all correspondence such as preliminary lien notices and required insurance

certificates for all jobs in progress.

Education

Summit Career College Graduated 10/2007

Business Administration

Cerritos College Graduated 1988

Word Processing

Teller Training Academy

Bank Teller Training

Hueytown High School

Graduated 1982

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