Quality Assurance Software Engineering

Gage Smith

208-***-**** · ****.*****.*****@*****.***, www.linkedin.com/in/ gage-n-smith, GitHub: midgitg1314

Education

Bachelor of Science in Software Engineering December 2024

Brigham Young University-Idaho Rexburg, ID

●Relevant coursework: Intro to Computer Engineering, Web Fundamentals, Intro to Cybersecurity, Intro to databases, Programming with functions, JavaScript Language, Programming with Classes, Parallelism and Concurrency, C Language, C++ Language, Networking, Computer Security, Programming with Data Structures, Software Testing, Erlang Language, Quality Assurance, Swift Language, Kotlin Language

Technical Skills

●Programming Languages: C#, C, C+, C++, HTML, CSS, Python, Erlang, JavaScript, SQL

●Tool & Technologies: Git, Visual Studio, Visual Studio Code, My SQL

●Methodologies: Agile, Test-Driven Development, Continuous Integration

●Languages: Fluent in Spanish

Projects

Project in C#

Goal Tracker with Object-Oriented Design

●Designed and implemented a goal management system using object-oriented principles, featuring 6 classes to handle CRUD operations for goals.

●Applied an iterative development process, starting with a project map and refining the architecture through modular design and task decomposition.

Project in SQL

Global Population Data Management in MySQL

●Designed and implemented a MySQL database to store and manage country population data, including table schemas and relationships.

●Developed a fully functional database capable of querying and analyzing population data efficiently.

●Created an ERD to map out table structures and relationships, ensuring normalized data design.

Project in Python

Python-based Elemental Mass Calculator

●Developed a Python program that parses chemical formulas and computes the atomic masses of individual elements.

●Enabled real-time analysis of chemical formulas, providing detailed element breakdown and atomic mass calculations.

Work Experience

Costumer Service Operator / Technical Support September 2021 – February 2025 AvantGuard Monitoring Centers Rexburg, ID

●Provided technical troubleshooting and support for security systems, enhancing system uptime and customer satisfaction.

●Developed internal documentation and FAQs to streamline onboarding of new operators.

●Leveraged bilingual skills to bridge communication gaps, ensuring clear and accurate support for Spanish-speaking customers, which expanded the company’s service reach by 15%.

Repurposing Engineer June 2018- August 2018

2X Recycling Boise, ID

●Reclaimed, reused, and recycled petroleum products in a safe and environmentally responsible manner, ensuring adherence to sustainability practicesStrict observance of commercial health and safety protocols.

●Maintained strict compliance with health and safety protocols, ensuring a safe working environment.

●Consistently met production quotas and deadlines while working independently, demonstrating strong time-management and problem-solving skills.

Highway Maintenance Crew Technician July 2017-August 2017

Washington State Dept. Ecology Youth Crops Chewelah, WA

●Collected and disposed of refuse in public spaces, maintaining a clean and organized environment for the public.

●Ensured safety protocols were followed in potentially hazardous situations, demonstrating an ability to work under pressure.

●Set and achieved daily and weekly goals to meet operational quotas, showcasing strong goal setting and achievement orientation.

●Punctually adhered to strict schedules and deadlines, demonstrating reliability and commitment to team objectives.

Volunteer Experience

Full-Time Volunteer Representative July 2019-March 2020, Quetzaltenango, Guatemala

The Church of Jesus Christ of Latter-Day Saints June 2020–June 2021 Houston, Texas

●Acquired fluency in Spanish, enhancing communication and community outreach.

●Conducted weekly training sessions on personal development, goal setting, and productivity tools for a team of 13.

Contact this candidate