PRISCILLA
OQUENDO
*********@*****.***
Orlando, US 32829
Diligent Administrative Assistant with background in data management and administrative support. Proven track record of maintaining accurate records and streamlining data processes. Demonstrated proficiency in data entry and database management, ensuring efficient and error-free operations.
PROFESSIONAL SUMMARY
SKILLS
• Communication
• Customer service
• Time management
• Computer literacy
• Documentation review
• Leadership
• Bilingual
• Microsoft Excel
• Microsoft Word
Oak Ridge High School
Orlando, FL • 05/2002
High School Diploma
EDUCATION
Safetax llc - Tax Preparer
Orlando, FL • 02/2025 - Current
Express Employment - Temp Worker
Orlando, FL • 11/2024 - 01/2025
Brillient Corporation / FDA - Administrative Assistant Orlando, FL • 12/2022 - 09/2024
WORK HISTORY
Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
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Calculated quarterly estimated tax payments for self-employed clients and small businesses.
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Prepared and filed federal and state income tax returns for both individuals and small businesses, ensuring accuracy and compliance with current tax laws.
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• Supported operations by keeping supplies organized and stocked.
• Participated in credit and collections activities.
• Reviewed and approved vendor invoices.
• Provided HR administrative assistance to management team. Provided administrative support to departments, such as filing, data entry, and answering phones.
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Collaborated with healthcare providers to communicate insurance coverage and authorization details.
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Conducted follow-ups with insurance companies to expedite verification processes.
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Processed paperwork related to insurance claims, warranties and other documentation.
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Informed patients about proper use of compression stockings, nebulizers, and urinary bags and answered questions in regards to these items.
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Developed and maintained positive relationships with referral sources, such as physicians, hospitals, nursing homes and other medical facilities.
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Managed inventory levels of all durable medical equipment items in stock.
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Maintained accurate records of sales transactions and client information.
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Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
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Southern Fasteners & Supply, Inc - Purchasing Executive Orlando, FL • 05/2019 - 12/2022
Global Trading and Sourcing, Inc - Accounts Receivable Manager Orlando, FL • 01/2018 - 05/2019
Global Trading and Sourcing, Inc - Export Account Manager Orlando, FL • 02/2011 - 01/2018
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
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Enhanced data accuracy by meticulously inputting and validating information from various sources.
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Expedited project completion timelines by efficiently managing high volumes of data entry tasks.
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Corrected data entry errors to prevent duplication or data degradation.
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Demonstrated versatility in handling multiple software platforms simultaneously, adapting quickly to new technologies as they emerged.
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• Maintained files, records, and chronologies of entry activities. Updated and maintained customer information, documents and records.
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• Managed and organized documents for data entry tasks.
• Assisted with developing data entry processes.
• Followed data entry protocols, rules and regulations. Negotiated with vendors to procure best prices and quickest service for equipment and supplies
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Consulted and advised department heads on equipment and supply decisions
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Directed preparation of purchase orders or bid requests to meet material needs for production operations
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Monitored open purchase orders for on-time delivery and mitigated potential problems with carriers and logistics companies for timely resolution
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Modified price levels, availability and markets for competitive company advantage
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Tracked sales in ERP for accurate order placement and managed inventory in response to sales trends
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Monitored supplier performance against contractual standards and implemented continuous improvement actions impacting costs and performance
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Tracked movement of raw materials and subcontracted goods and reconciled inventory
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Ordered Fasteners, Rods, supplies and equipment and maintained accurate inventory control records
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• Verified discrepancies and resolved clients' billing issues Managed data entry for CDER at FDA, ensuring accuracy and efficiency in remote setting
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Enhanced data sets with new features, broadening analytics use across organization
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Collaborated with team to streamline data processes, improving workflow
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Achieved measurable improvements in data accuracy and accessibility
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Analyzed and repurposed existing data sets to integrate new features, expanding analytics usage across CDER department
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Coordinated with FDA teams to streamline data entry processes, ensuring accurate and efficient data management for CDER
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Implemented innovative data solutions, leading to measurable improvements in data accuracy and departmental efficiency
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Managed comprehensive data entry tasks with precision, contributing to the overall integrity of CDER's data systems
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Developed new analytical tools to repurpose data sets, enhancing the organization's ability to utilize data-driven insights
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Designed user-friendly data entry templates, optimizing workflow and reducing input errors
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• Maintained records by imaging invoices, debits and credits Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance
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Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities
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• Developed strategic plans for day-to-day financial operations Kept up-to-date and accurate funding accounts for internal departments, key programs and special projects.
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Spanish
Full Professional
LANGUAGES