Quality Assurance Specialist

Jesus Palacios

**** ******* *****

San Antonio, Texas

Mobile: 210-***-****

Email: ************@*******.***

linkedin.com/in/jesus-palacios-092354242

Professional Profile: Internal Field Auditor and Army Veteran leveraging over 25 years of proven experience in managing multiple projects and programs, focusing on personnel development and the equity of every employee. Experienced Quality Assurance Specialist and retired military senior leader (25 years of Active-Duty Military Service as a 92L Petroleum Lab Specialist). Excel in logistics coordination with logistics experience specific to Petroleum and Refinery Operations around the world with Defense Logistics Agency. Area of expertise includes military Petroleum Laboratory Operations and Quality Assurance Specialist to include Defense Logistics Agency Europe & Africa (Turkey, Germany), Army Petroleum Center - Fort Belvoir, Chevron Corporation Laboratory testing, Contract Management, Logistics and Terminal Marketing Operations. Career supported by a bachelor’s degrees in Contract management and Logistics.

-Security Clearance: Yes

- Petroleum Logistics Operations

-Quality Assurance

-Product and Service Examination

-Communication:

Participated as the Master of Ceremony (speaker) at the 2019 Department OD Fuels Annual Award Ceremony.

-Contracting/Procurement:

Skillfully utilized Defense Logistics Agency training to be successful on contract oversight of commercial laboratories, refineries and terminal operations that avoided supply chain failure. Resolved fuel accountability and test analysis discrepancies between United States government and contractors, that led to accurate cost. Verified classified materials and equipment by stock number, VIN, and classification. Conducted details audits, reviews and provided recommendations of customer service and support.

-Planning and Evaluating

Served as the senior petroleum and quality NCO for the United States Army Petroleum Center (USAPC), responsible for the executing Executive Agent activities and coordination for Army-Wide energy management and tactical petroleum operations as it pertained to the Army’s Logistical needs.

-Problem Solving:

Resolved fuel accountability and test analysis discrepancies between United States government and contractors, that led to accurate cost. Specialized Experience: GS14-APC Fort Belvoir (08/2018 - 09/2020 and GS12 level (2011-2016)

Professional Experience:

Tellus Equipment Solutions John Deere

2002 West Grand Parkway North, Suite 305

Katy, Texas 77449

07/2023-Present

Salary: $65,000 Per Year

Hours per week: 40

Pay Plan: Salary

Position: Internal Field Auditor

Duties:

The Internal Field Auditor at Tellus Equipment Solutions, LLC. I am responsible for performing in the field audits to ensure correct inventory (Agricultural equipment, implements and parts) is properly accounted for with accurate customer and salesman information, equipment status, and machine details within physical locations. I also perform other documentation compliance audits as assigned. Reports to and receives operational direction from the Chief Financial Officer. Accomplishments

Completed 25 Audits in a 2-month span with 100% accuracy and zero losses to equipment on hand. Documented over 10,000 pieces of equipment throughout 29 store locations in Texas. Skills:

Logistics Information Systems; Data Analysis; Organizational Skills; Contract Requirements; Inventory Management; Research; Enhance Customer Relationships; Defense Logistics Agency,

Disposition Services Pearl Harbor Bldg. 491

JBPHH, Hawaii

01/2023 – 7/2023

Salary: 77,000.00 USD Per Year

Hours per week: 40

Series: Military Occupation Specialty 92F

Pay Plan: Military Grade: E-8 (First Sergeant)

Position – Career Skill Bridge Program 01/2023 – 07/2023 Duties:

DLA Disposition Services Internship. Internship provides career development in Logistics and Property Disposition. Key areas of concentration are: outbound and inbound shipments, shipping documentation, receipt of property, in depth inspection and verification of property, various disposal venues and the reutilization/transfer/donation and sales of excess property, customer orders, customer access to product. In addition, various coding requirements are utilized in identifying disposition property and how it affects national security. Accomplishments

I was interviewed for the Skill Bridge Program and selected to attend the 180 days on the job training with DLA Disposition Services

Skills: Logistics Information Systems; Data Analysis; Organizational Skills; Contract Requirements; Inventory Management; Research; Enhance Customer Relationships; Supervisor: Mike Leskovec 808-***-****) *******.********@***.*** Okay to contact the Supervisor: Yes

US Army

Schofield Barracks, Hawaii 96857

10/2020 – 01/2023

Salary: 80,000.00 USD Per Year

Hours per week: 40

Series: Military Occupation Specialty 92F

Pay Plan: Military Grade: E-8 (First Sergeant)

Position – Supervisory Training Specialist Petroleum Operations Duties:

Serve as the Senior Supervisory Training Specialist for Headquarters, 3rd Infantry Brigade Combat Team, 25th Infantry Division. Monitors the professional development, health, welfare, morale, training, mentorship, quality of life, discipline, an accountability of over 100 Soldiers and their families within the organization. I provide leadership, advice, coaching and guidance on all enlisted readiness and sustainment matters to be combat ready. Maintained an impressive administrative readiness rate of 95% that included HR Metrics, Awards, Evaluations and Medical Readiness across the board. Received allocates for being able to keep section driven administrative tasks on a constant flow to be mission ready. Designs and develops training materials to include instructional videos and computer-based training for employees to work out their personal problems and find ways to improve their resilience in solving future problems. Used interpersonal abilities to convey ideas during training sessions, thus ensuring 100% personnel were trained to Army standards. Educated Soldiers on personal finances, Equal Opportunity, Sexual Harassment prevention, military history, cultural immersion, and global affairs. created, maintained, and used as briefing tools, graphics, tables, and databases reflecting the total readiness of the unit, showing the training status of more than 200 Soldiers. Accomplishments: I was selected to be the first Petroleum Laboratory Technician in 20 years to serve as the Senior Enlisted Advisor (First Sergeant) to a Company Commander in one of the highest companies (Headquarters and Headquarters Company) within a Battalion. Maintained training and medical readiness above 95% while assigned to this position. I managed and supervised a diverse company of over 200 Soldiers with 30 various Military Occupation Specialties. Increased weapons and physical readiness by 30% and maintained an average deployable rate of 90% to deploy anywhere in the Pacific region. Skills: Digital Training Management Systems; Base Defense Operation Center; Logistics Information Systems; Counseling Program; Unit Readiness; Monitors Technical Specification Data on products and vehicles; Data Analysis; Organizational Skills; Inventory Management; Research; Enhance Customer Relationships; Writing Skills; Training Development; Safety Standards; Learning and Training Principles

Supervisor: Pedro Pomales 808-***-****) *****.*.*************.***@****.*** Okay to contact the Supervisor: Yes

United States Army Petroleum Center (USAPC)

Fort Belvoir, Virginia 22060

08/2018 – 09/2020

Salary: 80,000.00 USD Per Year

Position – Senior Petroleum and Quality Training Specialist Duties:

Served in a General Scheduled - 14 equivalent position as the Senior Petroleum and quality NCO for the United States Army Petroleum Center (USAPC), responsible for the executing Executive Agent activities and coordination for Army-Wide energy management and tactical petroleum operations. Administered the Army’s tactical and commercial petroleum laboratory certification and correlation for over 100 fuel laboratories around the world. Provided Department of Defense (DOD), Army and field agencies with technical advisory services related to petroleum products testing, laboratory equipment, and Army petroleum deliveries. Incorporated Department of Defense (DOD) quality surveillance programs with the Army petroleum management and quality programs. I was distinguished as the Quality Surveillance expert at the DoD Level, sought out by Defense Logistics Agency Energy for fuels disposition guidance. Evaluated, monitored and supervised over 100 employees in maintenance training for laboratory operations, terminal and refineries to support government and outside agency requirement world-wide. Accomplishments: Selected over 21 of my peers to serves as the Senior Petroleum and Quality NCO for the United States Army Petroleum Center. Reshaped the US Army Quality Surveillance Programs assisting with Army-wide publishing of fuels technical guidance. I standardized a database for fuel certification and correlation managing over 85 PQAS-E’s supporting all Army Commands. Selected for promotion to Master Sergeant as being the first 92L to make the rank after 18 years with no Master Sergeant rank in the Army. Skills: U.S. Army Petroleum Laboratory Certification Program Manager; Technical Assistance Visits; Information Systems; U.S. Army Petroleum Laboratory Technical Expert; Monitors Technical Specification Data on products and vehicles; Data Analysis; Organizational Skills; Inventory Management; Research; Enhance Customer Relationships; Writing Skills; Training Development; Safety Standards; Learning and Training Principles Supervisor: Travis Thibodeaux 703-***-****) ******.**********.***@****.*** Okay to contact the Supervisor: Yes

US Army Training with Industry

Chevron Pascagoula Mississippi Refinery

Pascagoula MS. 39581

08/2017 – 09/2018

Salary: 74,000.00 USD Per Year

Hours per week: 40

Position – Senior Petroleum Laboratory Technician and Terminal Operations Trainee Duties:

Selected as the first Active-Duty Army Petroleum Laboratory Soldier for the Training with Industry (TWI) at Chevron Pascagoula Refinery. Certified by Chevron Refinery Manager to test Motor Gasoline, Jet Fuel, Diesel and Lube Oils for Chevron to be delivered worldwide fuel terminals for Chevron Oil Corporation. Utilized previous experience with petroleum products and my familiarity with ASTM methods that led to the completion of initial training on the base certification in 4 weeks comparable to the 2-year process for regular candidates. Trained and certified as a Marketing Terminal Specialist (MTSS) that covered the training in terminal operations, the repair, calibration, and general maintenance of test room instrumentation, addressing product quality concerns, and advising a diverse group of Marketing Terminal employees. My duties involved me in the last line of defense between Chevron and the customer in making sure they received on specification product with customer satisfaction. Accomplishments: Successfully completed my one-year assignment obligation for the FY17-18 contractual agreement between United States Army and Pascagoula Chevron refinery. Incorporated into all aspects of Chevron Laboratory Testing and Terminal Marketing Operations. Exceeded Chevron expectations in every phase of the training program. Skills: Certified to test Motor Gasoline, Jet Fuel, Diesel and Lube Oils for Chevron to be delivered worldwide fuel terminals for Chevron Oil Corporation; Information Systems; U.S. Army Petroleum Laboratory Technical Expert; Monitors Technical Specification Data on products and vehicles; Data Analysis; Organizational Skills; Inventory Management; Research; Enhance Customer Relationships; Writing Skills; Training Development; Safety Standards; Learning and Training Principles

Supervisor: Vincent Dressler 228-***-****) Lead Chemist Manager Okay to contact the Supervisor: Yes

Petroleum and Water Department (PWD) of the Quartermaster School (QMS) Fort Lee, Virginia

06/2016 – 07/2017

Salary: 74,000.00 USD Per Year

Position – Chief Instructor/Writer

Duties:

Served in a General Service - 11 equivalent position as the Chief Instructor and Writer for over 300 Advanced Individual Training Soldiers, Marines, Airmen, enlisted, officers, civilians, and foreign military personnel. Supervised and standardized the training and testing on petroleum products for over 300 military personnel. Prepared and wrote petroleum testing instructional procedures on different types of fuels. Developed a strategy methodological approach to complete Army Petroleum Center certification of three fuel testing laboratories. Led the development of a newly revised 92L Petroleum Laboratory course redesign which included scenario-based training that allowed critical thinking. Lead the contract of coordinating a 5 million building renovation project, that will impact enlisted training for many years. Accomplishments: Superbly lead my team to pass an internal Quality Assurance accreditation evaluation with a first time no deficiencies noted. Trained over 300 Advanced Individual Training Soldiers, Marines, Airmen, enlisted, officers, civilians, and foreign military personnel. Skills: Correlation Program Manager; National Petroleum Management Association (NPMA); U.S. Army Petroleum Laboratory Technical Expert; Monitors Technical Specification Data on products and vehicles; Data Analysis; Organizational Skills; Inventory Management; Research; Enhance Customer Relationships; Writing Skills; Training Development; Safety Standards; Learning and Training Principles

Supervisor: Ellie, Nickelson 804-***-****) Chief Division Okay to contact the Supervisor: Yes

Defense Logistics Agency Energy Europe & Africa

Wiesbaden, Germany & Incirlik, Turkey

07/2011 - 05/2016

Salary: 74,000.00 USD Per Year

Hours per week: 50

Position – Quality Assurance Specialist & Representative DoD Government Duties:

Served in a GS-12 equivalent position as the Quality Assurance Specialist on surveillance of bulk petroleum products for United States Army, United States Navy, Unites States Air Force, and NATO fuel terminals throughout the Europe and Africa Region. Performed quality and quantity verification on government-owned fuels received and issued by pipeline, ocean tanker, barge, rail car, or tank truck. Monitored stock rotation plans, conducted pre-award surveys at contractor facilities. Conducted and witnessed laboratory testing on government-owned fuels as well monitored the contractor performance. Making sure the contractor abided by all agreements per contract. Shares expertise in utilized for transporting petroleum, chemicals, lubricating oils, and Aerospace Energy products to determine their suitability for intended use. Quality lead on hand blending operations in several joint operations in Poland. Implemented operational procedures saving two days of operation Hand-selected by the Defense Logistics Agency Commander on numerous occasions to support the quality of fuel for Air Force One during a United States Presidential travel. Performed Quality Surveillance on bulk petroleum products for United States Army, Navy, Air Force and NATO fuel terminals in numerous Europe and Africa locations valued at over 700 million dollars. Witnessed and validated a contracted third part chemist on laboratory testing of all government-owned fuels. Coordinates laboratory analysis to ensure quality surveillance standards maintained. Conducted meetings with foreign heads of state and acted as a liaison in joint agency operations. Hand selected over 8 personnel to investigate a fuel freezing problem encountered at unknown location in Turkey. Skillfully utilized Agency training to be successful on contract oversight of commercial laboratories, refineries and terminal operations that avoided supply chain failure. Resolved fuel accountability and test analysis discrepancies between United States government and contractors, that led to accurate cost. Performed oversight for 24 contracts that included liquid oxygen, AVGAS, and ground fuels by ensuring strict contractor compliance. Conducts into-plane inspections at contracted FBO site facilities. Assists in the development of, and monitors MOUs and MOAs with foreign nations and foreign owned operated facilities. In these cases, it is imperative to exercise the necessary degree of tact to defend and otherwise represent DLA Energy’s position to determine if foreign governments are adhering to the terms of the MOU/MOA. Accomplishments: Supervised the successful discharge of over 100 million gallons of fuel in my 5-year period with Defense Logistics Agency. Resolved fuel accountability and test analysis discrepancies between the United States government and contractors’ numerous times that led to accurate warfighter costs. Established effective fuel distribution network in Djibouti, Africa by coordinating with Camp Lemonier, efforts led to uninterrupted fuel for anti-piracy operations. Skills: Audits and Into-Plane Contracts; Pre-Award Contract; Data Analysis; Organizational Skills; Inventory Management; Research; Enhance Customer Relationships; Writing Skills; Training Development; Safety Standards; Learning and Training Principles Supervisor: Lanny Collums *****.*******@***.***

Okay to contact the Supervisor: Yes

Technical Certifications:

Certified Petroleum Professional (CPP) Level 5 – National Petroleum Management Association Demonstrated Senior Logistician (DSL) – The International Society of Logistics, SOLE Petroleum Laboratory Testing and Operations Instructor Education

Purdue Global University - August 2019 – Current

Master of Science in Information Technology

Trident University International - August 2014 – August 2016 Bachelor of Science in Business Administration in Contract Management Bachelor of Science in Business Administration in Logistics Central Texas College – June 2009

Associates in General Studies

Relevant Coursework, Licenses and Certifications:

CMG401 – Government Contracting Principles

CMG490 - Capstone Course in Contract Management

LOG301- Introduction to Supply Chain Management

LOG302 - Operation Management Control

LOG401- Introduction to Global Logistics Management LOG490 - Capstone Course in Logistics

PQM201B - Intermediate Production and Quality Management ACQ101 - Fundamentals of Systems Acquisition Management PQM101 - Production and Quality Management Fundamentals ACQ 201B - Acquisition Management

J07 - Quality Into-Plane course

J20 – Petroleum Quality Assurance Representative Course

Contact this candidate