Customer Service Office Administration
Resume:
Selina Akhter
Scarborough, ON
************@*****.***
HIGHLIGHTS OF QUALIFICATIONS:
• Experience in administration and customer service
•Ability to create and format documents, charts, reports, spreadsheets, presentations
•Proficiency in Microsoft Office Suite, Google Suite and Video conferencing software
•Experience in financial and purchasing related duties
•Strong analytical and problem-solving skills
•Ability to organize meetings, appointments, conferences and interviews as well as ability to meet deadlines, set up priorities
•Experience in QuickBooks, Bookkeeping, basic Accounting
•Outstanding verbal and written communication skills with excellent telephone manner
•Quick learner and ability to adapt to the situation easily
•Strong team player and able to work independently
•College Diploma in Office Administration (Executive) from Centennial College, Canada
EDUCATION
Office Administration Diploma, Executive, Centennial College 2013
Progress Campus, Toronto, ON
Relevant Skills and Experiences:
Customer Service Desk Associate (Part-time) Sep 2019-Present
Walmart Canada
Greet customers and maintain debit/credit/cash transactions at registers
Receive returned Walmart products and provide refund
Correctly enter products information in computer
Provide excellent customer service by answering the questions over the phone and in person regarding the Walmart products
Cole Engineering Group July 2019-March 2020
•Performed reception duties
•Scheduled meetings for VPs (calendar management), recorded meeting minutes
•Prepared expense reports whenever required
•Formatted file and prepared PowerPoint presentations using MS power point for the VP
• Assisted in the preparation of documents, reports
•Ordered supplies whenever required
•Dealt with purchase order and prepared monthly invoices for billing
•Ordered and prepared of catering for VP meetings
•Processed all incoming/outgoing mail, deliveries and courier packages, cheques
•Organized travel, booked cars whenever needed for the VP
Pls. continue……
Executive Assistant
Ainsworth Inc. Jan 2016- March2019
•Scheduled meetings for SVP (calendar management), recorded meeting minutes, composed memos and emails, edited letters
•Formatted file and prepared PowerPoint presentation using MS PowerPoint for the SVP
•Coordinated with other information and communicated verbally with other departments to ensure accuracy
•Prepared expense reports whenever required
•Dealt with purchase order and prepared monthly invoices for billing
•Ordered and prepared of catering for SVP meetings
•Organized travel, booked cars whenever needed for the VPS
•Ordered office supplies whenever required
Administrative Assistant Jan 2014-Dec 2015
TELUS, Toronto
•Performed reception duties
•Scheduled meetings, booked rooms for meetings, set up conference calls, recorded meeting minutes for VP, and arranged travelling whenever required
•Assisted in the planning and preparation of the meeting and events, documents, reports data entry, and filing
•Sorted and processed weekly invoices for office suppliers
•Performed reception duties
•Processed all incoming/outgoing mail, deliveries, and courier packages
Administrative Assistant
Centennial College (Internship) Jan 2013-April 2013
Answered any inquiries regarding programs of the college at front desk
Researched topics assigned by the chair of the Department
Prepared expense reports whenever required
Assisted in the planning and preparation of the reports, documents, meetings and events
Schedule meetings for the Chairperson, formatted file and prepared PowerPoint presentations whenever required.
Recorded meeting minutes at meetings whenever required
Contact this candidate