Customer Service Specialist Ii

Connie Clayton

**** **** ***** ****, ***********, Florida 32311

850-***-**** • ******.*******@********.***

Objective

Dedicated to providing excellent work ethic. Trained in customer service. Works well under pressure. Works well with others Meets deadlines Exceptional interpersonal skills. Experience

06/01-Present Florida Department of Health Tallahassee, Florida Regulatory Specialist II

I Processes mail, verifies completion and accuracy.

I complete prescribing and dispensing request for Physician Assistants.

I process request for Dispensing for Medical Doctors.

I update Financial Responsibility for Physician Assistants.

Utilized programs such as AZIOM PRO, Word Perfect, Microsoft Office and LEADS and EXCEL. 2/97-6/01 Highway Safety and Motor Vehicles Tallahassee, Florida Processing Systems Operator

Completed driver’s license requests and crash record reports

Operated microfilm and microfiche machines

Maintained driving records in compliance with Florida statutes 02/94-09/94 Leon County Sheriff’s Department Tallahassee, Florida Correctional Technician

Accepted money and personal belongings to be delivered to prison inmates

Processed visitors and arranged escorts as needed for prison inmates 04/89-02/94 Kleen As A Whistle Tallahassee, Florida Owner/Operator

Cleaned commercial and residential buildings

Accounts payable and receivable

Answered company telephones and scheduled appointments 05/86-04/89 Department of Revenue Tallahassee, Florida Clerk

Filed tax returns in accordance with Florida law

Assisted customers with questions and concerns regarding record storage and retention laws

Utilized central database for confidential records Education

Associate of Arts - Criminal Justice

Bachelor of science-Security Management

References

Patrick Thorsson 850-***-****

Cherise Strickland 850-***-****

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