Inventory Management Associate

Douglas D. Smith

********@***.*** ● Cell: 970-***-****

PO Box 601 ● Sterling, CO 80751

PROFESSIONAL EXPERIENCE

Teacher 2019 to 2023

Colorado Certified ABE teacher with experience teaching in the prison setting. Have successfully worked with the offenders to provide effective instruction using various media such as lecture, video, worksheets, and google books. I endeavor to create an atmosphere where the students are self-motivated to learn. I try to have the students become a resource for questions and problem resolution rather than being their automatic dictionary or encyclopedia. At all times I try to model appropriate, productive behavior for the students to emulate.

In addition to the educational role, I also am available and have filled in other duties as needed for effective prison operations.

Sykes, Inc. 2014 to 2019

Sykes is am international data solutions company.

Customer Service Specialist/Flex Facilitator

Serve as a customer support specialist in a call center environment. Objectively and fairly balance the needs of the customer with the requirements of the company. Flex facilitator involved in training agents in both the technical and personal skills needed to succeed in this career.

Bomgaars, Inc. - Sterling, CO 2011 to 2014

Bomgaars is a large, regional farm store retailer. The company has stores in several states and sells diverse goods from clothing to hardware, not to mention actual farm and ranch goods used in the field.

Receiving Manager

Serve as full member of the store management team. Provide timely and accurate accepting, receiving of goods. Maintain a system of streamlined pass-through of received goods to the floor for display and sale. Provide reports to corporate to assure timely recognition of received goods. Process defectives and shrinkage to keep store books up-to-date.

Department Manager

Provided day-to-day management merchandise accounting in retail farm store. Oversaw merchandising goods and maintenance of attractive and accessible retail environment. Demonstrated siginificant financial improvement in the department managed

Other

Travel to other Bomgaars stores to assist in inventories, initial setup of Sterling Colorado and Bridgeport Nebraska new stores, assist moving Bridgeport store to new location. Assisted setup Sterling store. Worked for a short time in Loveland store where new perspectives and ideas were garnered. Was keyholder trained for store operation.

Douglas D. Smith (Continued…)

********@***.*** ● Home: 970-***-****; Cell: 970-***-****

PO Box 601 ● Sterling, CO 80751

Life Care Medical, Inc. – Sterling, CO 1979 to 2011

Private, for-profit ambulance service covering 2K+ square miles and running approximately 5 calls per day.

CEO/Paramedic

*Directed all business decisions, including being subject matter expert in Medicaid, Medicare and private insurance compliance to assure accurate contract fulfillment and compliance.

*Developed and implemented company policies, protocols, and continued policy improvement by utilizing data collected and analyzed.

*Provided emergency health care administration and service delivery.

*Directed ordering supplies, hiring service technicians, and performing day-to-day maintenance.

*Fulfilled executive duties such as budgeting and forecasting, devising and implementing strategies, and setting high moral tone for the company.

*Managed quality control and mentored employees in business strategies and customer care.

*Represented company in numerous meetings with advisory boards including hospital trauma committee, college EMS advisory board, county EMS advisory board, regional EMS/Trauma board (appointed by county commissioners), and state EMS council.

*Coordinated HR procedures including training and scheduling of staff.

*Served as field paramedic; quickly and accurately assessed situations and responded appropriately and without error.

*Communicated clearly and concisely with other responders and with physicians.

*Accurately recorded situations and all treatments in written reports.

*Raised level of EMS care to a professional, advanced, out-of-hospital medical care system.

*Created and maintained company website.

*Trained and enabled other leaders in EMS industry, including paramedic who led first-ever paramedic training program in Vietnam.

*Participated in founding of Northeast Colorado Trauma Consortium; group facilitated statewide creation of Regional EMS and Trauma Advisory Councils.

*Lead the Life Care Medical training group certified by the Colorado Department of Health, EMS and Trauma Division.

Foxhovens, Inc. – Sterling, CO 1987 to 1992

Small tire shop and retread manufacturing facility affiliated with Bandag, Inc. for truck tire retreading.

Tire Retread Technician

Performed inspection and repair of incoming tires, grading them for acceptability for entry into process. Utilized ultrasonic devices and personal acumen in these tasks.

Wheelers, Inc. – Wheatland, CO 1983 to 1987

Wheelers was a large, regional farm store retailer. The company had stores in several states and sold diverse goods from tires to clothing to hardware, not to mention actual farm and ranch goods used in the field.

Farm Store Manager

Provided day-to-day management of retail farm store. Oversaw merchandising goods and maintenance of attractive and accessible retail environment. Trained staff and scheduled and maintained HR records at store level. Monitored financial projections and goals.

Mr. D.’s Hardware – Sterling, CO 1975 to 1983

Small hardware store operating in Sterling, Colorado.

Department Manager

Began employment as janitor and general labor; promoted to Department Manager for most of store. Stocked, arranged, and created displays. Ordered and priced goods in respective departments.

Douglas D. Smith (Continued…)

********@***.*** ● Home: 970-***-****; Cell: 970-***-****

PO Box 601 ● Sterling, CO 80751

AREAS OF EXPERTISE

Emergency Medical Services – Staff Supervision – Project Management – Budgeting and Forecasting – Contract Compliance –Community College Instruction - Human Resources Procedures – Website Maintenance – Reporting – Process Improvement – Presentations–Purchasing - Merchandising – Financial Projections – Ordering and Pricing – Quality Control – Customer Relations – Cost Reduction

EDUCATION

Master of Science in Management – Regis University – Denver, CO

AFFILIATIONS

Mayor of Sterling, Colorado

Former Board Member and Chairman of Northeastern Colorado Emergency Medical and Trauma Services Advisory Council

Former Board Member Rotary Club of Sterling

Former Board Member Northeastern Junior College EMS Advisory Council

Former Chair of Northeast Trauma Consortium

Former Chair of Logan County EMS Council

Former Regional Representative to Emergency Medical Services Association of Colorado

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