Data Entry Customer Service

RACHEL BETHEL

Louisville, Kentucky ***** 502-***-**** *************@*******.***

Detail-oriented professional with a proven track record at Cencora, excelling in data accuracy and document organization. Skilled in Microsoft Office Suite and adept at managing sensitive information, I enhance operational efficiency while maintaining confidentiality. Committed to delivering exceptional customer service and achieving results in high-pressure environments.

• Detail-Oriented Data Input • Proficient in Microsoft Word

• Data Analysis in Excel • Thorough Review Skills

• Document Organization • Accuracy and attention to detail

• Data accuracy • Proficient Time Management

• Independent worker • Customer Service-oriented

• Maintains confidentiality

Pharmacy Data Entry Clerk, 02/2025 - Current

Cencora – Louisville, KY

• Organized, sorted, and checked input data against original documents.

• Completed data entry tasks with accuracy and efficiency.

• Followed established procedures to enter and process data correctly.

• Scanned documents and saved in database to keep records of essential organizational information.

• Entered data into various computer systems accurately using Microsoft Office Suite. Insurance Verification Specialist, 04/2021 - 01/2025 Baptist Health Medical Center – Louisville, KY

Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.

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• Assured timely verification of insurance benefits prior to patient procedures or appointments. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

• Updated patient records with accurate, current insurance policy information.

• Made contact with insurance carriers to discuss policies and individual patient benefits.

• Complied with HIPAA guidelines and regulations for confidential patient data. Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.

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• Maintained strong knowledge of basic medical terminology to better understand services and procedures. Managed high-volume insurance verifications within pressured timeframes for productive medical operations.

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Statistical Clerk, 01/2020 - 01/2021

U S Census Bureau – Jeffersonville, IN

• Streamlined data entry process for improved efficiency and reduced errors.

• Conducted thorough research on industry-specific statistics to support company goals and objectives.

• Enhanced data accuracy by meticulously reviewing and verifying statistical reports.

• Collaborated with team members for the successful completion of various statistical projects. Participated in professional development opportunities for continuous improvement in statistical knowledge and skills.

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Accounts Receivable Clerk, 08/2001 - 05/2019

Seven Counties Services Inc. – Louisville, KY

• Increased revenue recovery with timely follow-up on outstanding claims and appeals. Conducted comprehensive research to resolve complex billing issues, securing proper payment for services rendered.

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Developed strong working relationships with Medicaid representatives, facilitating smooth communication and expedited problem resolution.

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Monitored accounts receivable aging reports closely, ensuring timely collection efforts were made on overdue balances.

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Diploma: Accounting And Finance, 06/1992

Jefferson Technical Community College - Louisville, KY Diploma: Dental Assistant, 06/1989

Jefferson Community Technical College - Louisville, KY High School Diploma: 05/1985

Male High School - Louisville, KY

EDUCATION

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