Customer Service Law Enforcement
Resume:
**** **** ***, ************* ** ***** -USA
***********@*****.***,
I .PERSONNAL INFORMATION
•Last Name (Surname) : Mpoyi
•First Name : John
•Middle Name : Ngandu
•Current address : 1412 SAND WAY,
Lawrenceville GA 30045 -USA
E-mail address : ***********@*****.***
II . EDUCATION
•1985-1993: Primary study : Certificate at E.P TAWI ( Likasi/Katanga)
•1993-2000 : State diploma in biology chemistry at St François Xavier ( Likasi /Katanga)
•2000-2003 : Degree in financial Management at the University of CIPROMAT in DR
Congo/Kinshasa.
III .EXPERIENCES AND AWARDS
•December 2012 : Certificate of Appreciation : Awarded by the American Embassy /Kinshasa
•December 2012 : Awarded by G4S : Best employee of the year.
•January 2020 : Customer Service Award : The exemplary performance in providing security support to the Secretary of Health and Human Services during his two-days visit to the DR Congo .
•07/07/2019 until September 23, 2024 : Foreign Service National Investigator .
Basic Function of Position
Working in the Regional Security Office(RSO), the Foreign Service National Investigator(FSNI) conducts security investigations and maintains liaison with local police and other security and law enforcement officials. The FSNI assists the RSO team in coordinating protection for post personal and visiting U.S. government officials, obtaining and reporting on information concerning potential security threats to post personnel, facilities, or information.
Major Duties and Responsibilities
•Conducts background investigations on candidates for employment and on local contractors to determine suitability for business.
•Conducts research on behalf of other U.S law enforcement agencies for criminal investigation.
Liaison
•Develops and maintains contacts with local government authorities, the police and other law enforcement and private security entities to protect the security of post personnel, coordinate, U.S. dignitary visits, and facilitates international conferences.
•Coordinates with local authorities by traveling to different cities in the country to facilitate VIP Visits to those locations.
•Assists post employees involved in crimes and accidents to coordinate with local police.
Threats Analysis
•Gathers and evaluates intelligence concerning threats against, facilities, or information.
•Works with local contacts to receive and verify criminalities, counterintelligence, terrorist, or other threat information.
•Monitors trends in significant criminal and terrorist activities and any relevant socio-political developments in country and produces analytical repots on the impact of these development on the post security environment.
•Responsible for operation of the Embassy identification media program.
•Assist the Regional Security Officer with accident and security incident.
•Provide oversight of US EMBASSY/ USAID’s participation in the Embassy Floor Warden system.
•Conducts the Investigation of LES and TCN job applicants to determine suitability for employment.
• Establish and maintain strategic relationships with local, provincial, and national host government security agencies and communicate with senior ranking government and non-government Security Officials on concerns and threats toward US and US related entities. Contact includes provincial leader, government officials, Police Chief, senior military officer, and various senior US officials.
•Assists with accident and security incidents.
•Develop, maintain, and exercise evacuation plans for US EMBASSY/ USAID personnel.
•Administers the Mission I.D. card program.
•Conducts security update investigations of LES, TCN and contract employees.
•Assists with general security issues (e.g., liaison with host-country security and police officials.
•Establish incident tracking and reporting systems and provide weekly activity reports reflecting USG reported safety and security incidents.
Administrative work
•Maintains staff briefing and debriefing records and vehicle fuel usage logs.
•Performs translation service for RSO when required.
•Responsible for completion of pre-employment background investigations on LES/TCN job applicants.
• Responsible for operation of the Embassy identification media program.
•03/01/2015- 07/07/2019 : Special Agent/ Counterintelligence Report Investigator: Democratic Republic of Congo
•Carry out the investigation against the contravention rolling contravention ruling.
•Carry out the attack on power
•Investigate against the report from each security department (police and military Unit)
•Conduct the investigation against money laundering
•03/01/2011- 03/01/2015: Security Contract Coordinator: At the world bank as subcontracted from G4S/Service :
•Under the overall guidance and supervision of the World Bank’ security specialist, the contract coordinator assists in the implementation and develop of security operations and all matters relating to the management of safety and security for the world bank:
•Supervises the contracted uniforms guards at the world bank’s office and residences and maintain the discipline to the world bank ‘s local guard force as required.
•Provides support in organizing and conducting training courses to the local guard force.
•Assists the administrative facilities office in managing the World Bank assets.
•Acts as a first responder to the security incident affecting the World Bank’s office and Staffs especially in crises situations and must be in general liaison with UNDSS for all matters regarding the investigation and intervention.
•Liaison with the key host government security officials and others security partners.
•Assists in writing and reporting the security incidents affecting the world bank Staffs, offices and assets, assists in the preparation of security reports.
•Maintains and ensure the road safety of world bank’s vehicles and the rented cars used at the world bank designed to transport the Staff members in mission.
•Assists the security specialist in making the security report regarding the World Bank issues due to the safety.
•As the security specialist has six countries under his supervision, the contract coordinator assists in maintaining his duties when he’s out of the country.
•Conducts security briefing as required to the new employees.
•03/08/2002 - 03/01/2011: Quick Response Force Commander (QRFC) : at the US Embassy/Kinshasa as a subcontractor of G4S :
•Supervision and control of the local guard force.
•Maintaining the safety and security of the Americans diplomatic employees, buildings and assets of the US Embassy.
•Training of alarm and intervention in case of going off or any accident.
•Planning and implementation the emergency system in case of crises or any dangers.
•Attend and analyses the questions bound to the safety and security of the US Embassy/Kinshasa .
IV . TRAINING
•January 28, 2020 – February 14,2020 : At Washington/USA : DSS/Basic Investigation Course,
•FSNI-CFI- RSO Relationship.
•Surveillance Detection Program Overview.
•Basic Report Writing
•Crime Scene Management
•Criminal Investigation Awareness
•Online Investigative Techniques
•Legal
•Biometrics Enrollment Program
•Searches, Forensic Recovery, & Phone Exploitation
•Interviewing Techniques
•Background Investigations
•Deliberate Planning Process
•Crisis Management
•FASTC Briefing, Admin Review
•Operational Medicine.
•Protective Security Operations Briefing & P/E Prep.
•Protective Security Operations (P/E).
•Bomb Threat Management w/ Demo.
•Course Wrap Up, Graduation.
•Technical Driving.
•August 2012 : At US Embassy/Kinshasa :First Aid / Cardiopulmonary Resuscitation (CPR) Training course for Adults including use of AED :
•The implementation and management of the casualty evacuations plans(CASEVAC) which includes rescue, immediate medical attention, identification or procurement of appropriate means of transportation, and location of appropriate primary health care facilities .
•The implementation and management of the medical evacuation plan (MEDIVAC) which includes the medical and administrative procedures necessary for evacuation of sick or injured personnel from the country including the authority for authorization of evacuation and use of an air ambulance service where necessary.
•Responses to medical emergency and Monitoring of medical equipment in all duty station even in the vehicles (First Aid Kits) and the emergency Trauma Bags ( ETBs) .
•First Aid of the casualty personnel before transporting to the appropriate primary care facilities .
•November 2011 : At US Embassy/Kinshasa :US government assets training at the US Embassy/Kinshasa :
•Protection of property and building of American government.
•Management of the US Embassy’s assets.
•November 2011 : At US Embassy/Kinshasa : Mission emergency plan training courses at the US Embassy/Kinshasa :
•Emergency plan during the terrorist attack at the American government building.
•Driving all US government Staffs to the safe haven during the terrorist attack.
•November 2011 : At US Embassy/Kinshasa :Dealing with US government employees and the generals public training courses at the US Embassy /Kinshasa :
•Attitudes as a Safety and Security Officer to convey with the employees and the general public during the crisis situation .
•June 2005 : At US Embassy/Kinshasa : Fire extinguisher training courses at the US Embassy :
•Act and be the first responder to the fire as a Sapper Fireman.
•April 2005-May 2011 : At US Embassy/Kinshasa :Weapons of mass destruction countermeasures training courses :
•Warning of weapons of mass destruction attack.
•Duties as securities diplomatic area during the weapons of mass destructions attacks.
•Evacuation procedure of the US government Staffs and employees toward the safe haven during the weapons of mass destruction attack or any disasters.
•Planning and coordination of an help the persons affected by anthrax terrorist or biological, chemical weapons by an antidote’s injection .
•Conveying with the public in case of attack.
•March 2005 : At US Embassy/Kinshasa :Local guard force instruction training courses :
•Respect of the security instruction and their inconvenient.
•December 2005 : At US Embassy/Kinshasa :Explosive detection training courses :
•Entry-point screening for explosives.
•Vehicles bomb search procedures.
•X-Ray interpretation.
•Itemizer operation.
•December 2005 : S At US Embassy/Kinshasa : Surveillance and detection at the Us Embassy training courses :
•Set up the system of surveillance and detection.
•A room of armored help ( safe haven), camera, itemizer metal detector and mirror check.
•Spinning, espionage, against intelligence,the collections of security country’s information,the editorial staff and the investigations reports
•To be informed on the diplomatic activities and international organization.
•Others :
•Computer: World, Excel, Power Point and internet.
•Driving with a driver license on current validity.
•Possess a passport on current validity.
•Karate-Do: 3ème DAN in Shotokan style.
V. COMPETENCES .
•Training, framer and supervision to the new employees and Staff of lower rank.
•The ability to plan, to implement and to manage all the complex aspects related to the safety and protection.
•The ability to listen and to work in a multi-cultural, ethnic environment, to be sensitive and to respect diversity, proven interpersonal skills.
•Excellent ability in the administration duties and in judgment of different situations in case of attack and the implementation of an emergency system of evacuation or any naturals disasters.
•Insure and organize the bodies guards for conducting protections and convoy.
•Ability to convey with the public.
•Ability to work under pressure especially in crisis situations and after planned hours.
•The capacity to carry out the investigation and the good, developed analysis bound to the security field.
•The capacity to identify the question, the potentials dangers, and the threats, to formulate the opinions and make conclusion and to conduct the survey led.
•Excellent capacity of initiative bound to the security measures in case of failure in complying instructions.
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VI. LANGUAGES .
•French, English, Swahili, Lingala and Tshiluba.
VII. PROFESSIONAL REFERENCES
•LACKY LUKUSA : World bank’ Security Specialist
*******@*********.***
•Logan Collins : Special Agent : Department of State
*********@*****.***
•Murphy, Bradley A +157********) DS/HTP/SP Emergency Planning • DS/HTP/SP
********@*****.***
I guarantee that these information provided are trues and exacts.
John Mpoyi Ngandu
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