Waitress

Tamia B. Chiringa

PERSONAL PROFILE

COMPETENCY SKILLS

WORK EXPERIENCE

WAITRESS

CONTACT

***************@*****.***

Dedicated professional with a passion for

hospitality, with customer service at

hear, with fine dining experience in the

food service industry with customer

service at heart. Skilled in taking orders,

serving food and beverages, and ensuring

that guests’ needs are met throughout

their meal. Commi ed to mee ng highly

reputable standards

• Crea ng a welcoming and hospitable atmosphere for guests by providing excep onal customer service

• Gree ng guests upon arrival using their names at every opportunity and presen ng menus and taking orders.

• Possessing full knowledge of the menu and provide recommenda ons to guests

• Managing a sec on of the restaurant efficiently, serving an average of 35 guests per shi

• Ensuring that all dishes are prepared and presented according to the restaurant's standards

• Presen ng the wine and beverage list and assis ng guests to make their selec on.

• Assis ng guests in choosing wines according to their preferences and menu choices

• Applying sugges ve selling techniques to increase the sales for the restaurant and enhancing guest’s dining experience.

• Ensuring that the assigned sta on is clean and supervise the correct mise en place before and a er every service.

• An cipa ng guests' needs and ensuring they are met throughout their meal, such as refilling drinks and providing addi onal utensils or condiments

• Repor ng immediately any problems and guests complaints to their direct supervisor.

• Collabora ng with other staff members to ensure smooth and efficient service

• Training, supervising and mentoring new restaurant staff.

• Adhering to company policy at all mes.

• Performing any other du es as per management instruc on

• Excep onal customer service skills

• Knowledge of all aspects of good

restaurant service

• Passion for hospitality

• 5 star fine dining experience

• Knowledge of all aspects of good

quality restaurant service

• Strong knowledge of food and wine

• Ability to take orders and enter them

into the POS system accurately

• Fluent in wri en and oral English

• Good interpersonal skills

• Posi ve a tude

• Skilled in serving food and beverages

in a mely and efficient manner

• Ability to work well under pressure

and handle mul ple situa ons at the

same me

• Guest sa sfac on

No 3284

Mainway Meadows, Harare

Zimbabwe

+263-**-***-****/+263-**-***-****

WAITRESS

JAN 2024 to date

Du es

EDUCATION

• GCE Ordinary Level

Queen of Hearts Restaurant

• Successfully trained and mentored 3 new restaurant staff

• Consistently received posi ve reviews for customer sa sfac on

• Increased restaurant revenue by 15% in the first 3 months KEY ACHIEVEMENTS

WAITRESS

Du es JAN 2023 - OCT 2023

Victoria 22 Restaurant

• Greeted, welcomed guests and gave them excep onal service

• Presented menus, took orders, and answered ques ons about food and beverages

• Delivered food and beverages to tables in a mely manner

• Ensured tables were set according to restaurant standards and kept the dining areas clean

• Worked with other restaurant staff to provide seamless service

• Female

• Single

• 29 April 2001

• Valid Passport Holder

• Fluent English & Shona Speaker

• I enjoy reading and traveling

PERSONAL DATA

REFERENCES

• Available upon request

• An cipated the needs of guests

• Managed the restaurant reserva ons and set up tables for special events like birthdays, anniversaries amongst other things

• Trained and mentored new waitstaff

Contact this candidate