Customer Service Representative
Resume:
MICHELLE BURKS
GREEN
Customer Service Representative
Experience
Customer Service Intern LOC St. Jude/ALSAC
One of my many responsibilities is to make sure that every
donor who contributes to St. Jude has the top tier donor
experience. make sure that everything pertaining to the donor
is accurate and that no child at St. Jude has to worry about
anything except for
healing.
2002- 2007
Bus Operator LaidLaw Transit
was.,responsible for transporting Memphis City School students
to/from their designated schools in a timely,and safe manner.
2000 - 2002
Checker/ Sorter FedEx
Properly sorting and scanning packages to be,shipned to a specific
destination was what was.trained to do at this worldwide shipping
facility.
1999 - 2002
Best Buy Inc. Lead Customer Service Representative
As a lead customer service representative, made sure that each
customer had a pleasant shopping experience. If any instance arose
of a customer being dissatisfied, rectified the situation
(management was the last resort.)
“Keeping in mind that customers are our #1 priority makes us
prioritize customers from the moment they first contact us, to the
months and years afterwards. They are our most valuable. asset,”
-Michelle Burks Green.,,
Lead Customer Service Representative Best Buy Inc.
My previous background focused on
customer service. will graduate
December 2024 with a BA in Business-
Accounting. will integrate my intricate
customer service skills into my new
profession,,
Education
2021 - Current
Business — Accounting studies
LeMoyne - Owen College
Skills
* Creativity
* Leadership
e Organization
e Problem solving
« Teamwork
Contact
P. O. Box 281294
Memphis, TN 38168
*********@***.***
Linkedin.com/in/michellegreen
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