Project Coordinator Manager
Resume:
Shilpi Bhargava
Associate Project Manager – Operations,PMO,Project Coordinator.
• **********@*****.***
• Minneola Florida
• US work permit (L2S Visa,No Sponsorship required)
SUMMARY
Overall experience of 10+ years in Information Technology Industry that includes: -
• Nearly 7 years in Project Management, BD Management & control, Opportunity management, Planning and Budgeting, Forecasting, Staffing, Resource Management, Cost Optimization, Risk Management, Strategic Initiative, Reporting & Analysis, Billing & Invoice management and Contract Management.
• 3 years in Quality Assurance involving performance, defect, severity analysis, both Manual and Database testing of client server and web applications.
Professional Experience
July 2021 to May 2023: - Accenture as Associate Project manager
Oct 2010 to Oct 2015: - Cognizant Technology Solutions as a Senior Associate-Operations.
Apr 2007 to Sept 2010: - Changepond Technologies Ltd as a Senior Test Engineer.
Skill
Project management tool : JIRA, Zephyr, ALM
Operating System: UNIX, Windows family.
Version Control: CVS, SVN, TFS, Azure DevOps
Document Maintenance: SharePoint
Presentation, Documentation & Analysis: Power BI, Visio, MS Word, Excel, Power point, Teams
API testing: Postman
Work Experience
Worked with Microsoft, Google, AT&t, HSBC, NBS, FS UKI, FS LATAM clients.
Handled PMO activities nearly 25+ accounts.
Implemented BD management & control process for Nearly 1500 opportunities for 1M+ deals.
Created and maintained more than 120 Statement of Work (SOW), Review the contract information including contract amendments and subconsultant agreements.
Handled end to end Project related accounting task which includes Budgeting, Invoice preparation & tracking(150+ invoices on a Monthly basis) using different platform like Ariba, DSM, client owned tools and sharepoint.
Monitor project metrics and keep Project managers updated on Project Performance.
Assessing & implementing mitigating steps to counteract potential risk due to Attrition, Scope increase or the process modification.
Revenue and Profitability target setting for accounts based on SOW and PO.
Ensuring Service Level Agreements (SLA’s) are met for these accounts consistently.
Proactively work on potential risks in operations and alert relevant persons in a timely manner to ensure there are no slippages or escalations. Identifies potential risks, their probability of occurrence, and degree of impact on schedule, along with the contingency plans along with the ability to monitor and track them towards closure.
Deep dive analysis on Customer Profitability report and suggest corrective measures to account managers and horizontals to continuously improve the CP, Utilization and eliminate unnecessary costs related to NBL, T&E, Phoenix requests etc.
Ensuring cost optimization in the project by keeping track of all active phoenix request, seat allocation and payment tracking to avoid AR interest.
Monthly and quarterly reports generation for the Team’s Quality, Governance which includes
Variance Analysis against budget and forecast for Revenue and Profitability
Portfolio Analysis
Gap Analysis
Predictive reporting of Revenue and profitability
Account/Portfolio/Practice Scorecards and Dashboard.
Involved in BCP, Back Ground Verification and Process Related Audits.
Manage all Adhoc requests from Supporting team like Workforce, Finance, HR,Sales etc
Monitor Project progress by ensuring client requirements is met with quality deliverables and adhering to timelines.
Periodic interaction and feedback loop with clients facilitating customer satisfaction evaluation and brainstorming potential solutions to the resourcing challenges faced by customers.
Education
Completed M.Tech. (Energy.) From NIT Bhopal, Madhya Pradesh, India. In august 2006 securing 88%.
Completed B.E. (Electronics & Communication Engineering.) from Lakshmi Narain college of Technology, affiliated to RGPV University, Madhya Pradesh, India. In May 2003 securing 78 %
Contact this candidate