Quality Assurance Print Production
Resume:
W. Joseph Matt
Buffalo, MN 55313
PERSONAL QUALIFICATIONS
Richly experienced in the printing industry including sole-proprietorship of privately held printing company stemming from early introduction to the industry. Also experienced by employment in several diverse printing organizations. Highly capable in working with clients and employees. Highly motivated and responsible individual. Comprehensive and extensive knowledge of, and exposure to, offset and flexographic printing industry and related industries. Experience in servicing client base from coast to coast. Skilled at forecasting and analyzing directional needs with ability to provide practical fulfillment.
TECHNICAL QUALIFICATIONS
Working experience includes the skillful operation of equipment in the various phases of the printing process and practical experience in all related business, managerial, and administration aspects of the industry. Extensive mechanical aptitude is demonstrated by the variety of equipment operated and mastered through self-education. Knowledgeable in the latest electronic and computer assisted graphics and prepress technology and its practical application. Thorough comprehension of industry provides strong foundation for the appreciation of present and future needs in the print production industry.
Sales and Estimating
Print product sales and estimating experience continuously since 1983. Sales management experience.
Design and Layout
Extensive design consultation with clients maximizing both cost-efficiency and high quality standards. Design sales presentations and assist sales representatives in product presentations to large commercial clients.
Managerial and Business
Extensive experience in building and coordinating production schedules to insure smooth and efficient flow of operations. Successful in maximizing cost-effectiveness through development, training, and cross-training of employees in superior techniques in each phase of the printing process. Successful in directing employees in day-to-day operations and workload. Naturally skilled in developing and maintaining mutually respectful working relationships with employees and inspiring them to take pride in their job and in their work. Have comprehensive knowledge of vendors and their effective use, including cost-effectiveness through the use of select materials and services. Have printing network contacts within the U.S. and abroad. Experienced in management of off-site satellite locations including out-of-state locations. Knowledgeable and experienced in all aspects of business administration and operations.
EDUCATION
Northwest Airlines Corporate Education
Performance Development Education
NWA Quality Assurance Initiative
Diversity Training
Education (cont.)
University of Minnesota, Minneapolis, Minnesota - 1978
American School – Graduated 1977
Saint Agnes High School – 1973 to 1975
WORK EXPERIENCE
Morris Packaging, Plymouth, MN (January 2021 – Present)
General Manager – Direct report to Owners
Objective: To revitalize Morris Packaging; streamline and reorganize processes and procedures and improve the culture and morale to maximize efficiency and profit in preparation for projected growth.
• Responsible for all Operations including Wide Web and Lamination, Quality Department, SQF, Scheduling, Pre-Press, Reclaim, Warehouse, Safety, and Facilities and Equipment Maintenance.
• Responsible for 200+ employees; oversee all production and management personnel and training.
• Responsible for structuring and implementing a new attendance policy resulting in significantly reduced down time and absenteeism, and increased efficiency.
• Reduced overtime significantly.
• Continually negotiating on capital expenditures..
• Responsible for designing state-of-the-art Reclaim department resulting in only non-hazardous waste.
• Ongoing research and investigation of new technologies and equipment to remain at the forefront of the industry.
• Reorganized and revitalized the Maintenance Department bringing nearly all maintenance and repairs of facilities and equipment back in house significantly reducing expenditures and downtime.
• Reorganized and revitalized the Pre-Press Department and established a color management system.
• Responsible for spearheading and implementing SQF and AIB certification.
• Established and staffed a full-time, four-shift Quality Department to eliminate quality issues and maximize efficiency and uptime.
• Quality initiatives and reorganizing, along with improved culture and morale, has resulted in materials waste reduction from 38% to 5%.
• Reorganizing and revitalizing Morris Packaging has facilitated 38% growth in net profits.
Interstate Packaging, White Bluff, Tennessee (2007 – Present)
Operations Manager – Direct report to Owners
Objective: To reorganize and revitalize Interstate Packaging to maximize efficiency in preparation for projected growth.
• Responsible for all Operations including Wide Web, Narrow Web, Lamination, Converting, extensive Pre-Press, Reclaim, Warehouse, Safety, and Facilities and Equipment Maintenance; oversee all production personnel management and training.
• Responsible for 200+ employees.
• Responsible for planning and overseeing all aspects of two major new construction building expansions.
• Full commissioning of all aspects of second remote production facility including facility purchase consultation, redesign and retrofit building and all mechanical systems as needed, equipment purchases, personnel staffing, production startup and maintenance of operations.
• Responsible for spearheading and implementing SQF and AIB certification.
• Responsible for structuring and implementing a new attendance policy resulting in significantly reduced down time and absenteeism, and increased efficiency.
• During first two years, reduced overtime by 38%.
• Continually negotiating on capital expenditures saving the company millions.
• Responsible for designing state-of-the-art Reclaim department resulting in only non-hazardous waste.
• Responsible for planning, coordination and execution of major relocation and upgrade renovation of entire wide web department without interruption of production or delivery deadlines.
• Ongoing research and acquisition of new technologies and equipment to remain at the forefront of the industry.
• The stated objective to reorganize and revitalize Interstate Packaging to maximize efficiency in preparation for projected growth has been achieved facilitating 32% growth in sales resulting in increased profits.
Tursso Companies/Universal Press, St. Paul, Minnesota (September 1998 – 2007)
Vice-President of Operations: Objective was to rejuvenate and reorganize Universal Press in preparation for planned acquisition or merger due to eventual retirement of owner. Universal Press successfully merged with Tursso Companies July 2000 and owner retired July 2001. Responsibilities include, but not limited to: strategic planning and goals development; research and implementation of new technologies and processes; all day-to-day management, administration, and operational duties of upper level management position for approximately 135 employees at two locations (St.Paul, Minnesota and Fort Dodge, Iowa); varied fiscal responsibilities including budget development and projection; continuing progress and improvement under ISO guidelines and directives, including Pharmaceutical level printing and the quality standards and guidelines as prescribed by ISO.
Graphics Unlimited, Inc., Minneapolis, Minnesota (September 1996 - August 1998)
Director of Operations: Promoted to this position November of 1997. Objective was to rebuild and rejuvenate the printing manufacturing, or “operations”, side of the company. Responsible for approximately seventy management and production employees representing two shifts. Worked directly with the CEO in strategic marketing and business planning to refocus the direction of the company and insure continued profitability and stability.
Sales Management: Sales Department Manager for fifteen sales representatives, all customer service representatives, and estimators. Hired to overhaul dysfunctional sales department and effect increased sales revenues, higher quality customer service, and more consistent and accurate estimating. Specified objectives were reached by November of 1997.
Northwest Airlines, St. Paul, Minnesota (July 1991 - August 1996)
Departmental Manager: Hired to overhaul the dysfunctional Printing Services Department. Responsibilities included directing and overseeing all operations, employees and fiscal responsibilities for captive offset Printing Services Department. Subsequently also replaced Copy Service Centers Department Manager and Manuals and Regulations Department Manager, assuming all duties. Fiscal responsibilities included the development and monitoring of a combined annual budget in excess of $3 million, full purchasing authority and responsibility for all services, materials and equipment related to departmental and corporate needs. Built shop from a one color captive facility to a six color captive facility plus outside profit center within two years of date of hire. Management of off-site and out-of-state satellite locations.
Good Impressions, St. Paul, Minnesota (May 1987 - July 1991)
Owner: Conducted all operations and fiscal responsibilities for privately held offset printing operation.
Total Graphics, St. Paul, Minnesota (September 1985 - May 1987)
Pressman/Shop Foreman: Duties included operation of all equipment in commercially orientated printing company and assisted in the direction of employees and production schedule.
Apollo Graphics, St. Paul, Minnesota (October 1983 - September 1985)
Pressman/Shop Foreman/Sales: Duties included operation of all equipment in commercially orientated printing company and full responsibility for production schedule and management of employees. Duties also included solicitation of outside sales, customer relations and service, and extensive estimating.
Minit Print, St. Paul, Minnesota (October 1980 - October 1983)
Pressman: Duties included presswork, darkroom, stripping and bindery.
Western Printing, Minneapolis, Minnesota (March 1980 - October 1980)
Pressman: Duties included presswork and stripping.
NORTHWEST AIRLINES CORPORATE ACCOMPLISHMENTS
Outstanding corporate accomplishments during tenure at Northwest Airlines included, among others, the following:
Reduced production turnaround time from four weeks to five days.
Reduced two-shift operation to one-shift increasing production by forty percent.
Reduced absenteeism by 96% due to improved employee morale.
Established NWA Preventative Maintenance Program resulting in savings of $35,000.00 the first six months.
Established Employee Morale Initiatives including Employee Performance Recognition Programs.
Implemented Data Collection and Tracking System.
Assumed the managerial responsibilities of two printing related departments, including combined budgetary responsibility of an additional $1.5 Million.
Established and managed Forms Fullfillment Center for worldwide NWA and KLM needs which included 6,000+ forms.
Formally recognized by Northwest N.O.W. for 1992 cost savings of $4.5 million.
Received the highest performance rating available each fiscal year 1991 through 1996.
Received from John Dasberg, CEO, personal recognition and Certificate of Honor for implementing a highly successful cost savings program.
Traveled to Amsterdam to meet with KLM Airlines executives to spearhead development of a printing services alliance between Northwest Airlines and KLM.
PERSONAL ACCOMPLISHMENTS
Owned and operated mail order bookstore as a teenager.
Designed, printed and published numerous books and pamphlets as a teenager and until employment at Northwest Airlines.
Authored, designed, printed and published own scholarly work on the subject of Rock Music which was subsequently translated to French and marketed throughout Canada, and translated to Spanish and marketed in Spain.
Membership in mixed choirs for many years, including the production and marketing of two record albums.
Traveled extensively throughout North America, meeting with publishers, writers, and various public figures from all over North America and the United Kingdom.
Delivered addresses and served as Master of Ceremonies at several public forums.
Accomplished woodworker craftsman.
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