Cristina Munoz
S A L E S R E PRESENTATIVE
Details
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Skills
Adaptability
Problem Solving
Communication
Ability to Multitask
Time Management
Fast Learner
Leadership
Customer Service
Market Research
Effective Time Management
Drive and Determination
Advanced Sales Strategies
Languages
English
Spanish
Profile
Dynamic Sales Representative with over three years of experience in driving sales and fostering strong customer relationships. Proven ability to exceed sales targets through the implementation of effective marketing strategies and exceptional customer service. Skilled in leveraging market research to identify opportunities and develop solutions that meet client needs. Committed to maintaining a customer-centric approach, ensuring satisfaction and retention. Enthusiastic about building impactful connections that contribute to business growth. Employment History
Sales Representative, Nordstrom
MARCH 2 0 2 4 — PRESENT
• Exceeded monthly sales targets by 12%, contributing to a store sales increase
• Build strong customer relationships based on trust and mutual respect
• Develop a communications and marketing system that aided in the retention of existing customers and attainment of new ones.
• Maintained organized, presentable merchandise to drive continuous sales
• Actively worked to display a courteous and empathetic attitude to costumers
• Follow up with prospective clients and answer any remaining questions.
• Maintained a knowledge base of the evolving product offerings, and improved costumer retention by proactively recommending new products to existing costumers
Sales Representative, Diammox Car Care
F E BRUARY 2 0 2 2 — MARCH 2 0 2 4
• Managed a portfolio of 30+ products and services
• Developed and implemented effective sales and marketing strategies to gain new clients and keep existing ones.
• Handled all customer inquiries with professionalism and care.
• Developed and implemented an effective sales strategy that increased sales by 11% in the assigned region
• Negotiated complex deals with customers that resulted in mutually beneficial outcomes
Education
Business management, Universidad De Los Andes, Bogotá AUGUST 2 0 2 3
• GPA 3.8