Department Trainer and High Ticket Appointment Setter

Samantha

Peloquin

PROFESSIONAL SUMMARY

FLEET FARM DISTRIBUTION

WORK EXPERIENCE

SKILLS

Nicolet Technical College

Rhinelander, WI

CERTIFICATIONS

EDUCATION

Cadott Jr./Sr. High School

Cadott, WI

2009

P: 715-***-****

EMAIL:

******************@*****.***

DYNAMIC HIGH TICKET SDR

High School Diploma

AA - Graphic Design

October 2011

The Mom Hustle Hub - October 2024

Completion Certification

Advanced Appointment Setting & Client

Communication Specialist Training

Highly motivated and adaptable professional with

over 10 years of experience in production operations and customer service. Known for attention to detail, ability to learn quickly, and thrive in fast-paced environments. Proven track record of exceeding

performance metrics while maintaining strong

relationships and team collaboration. Driven by results and committed to delivering high-quality service.

Material Handler/Department Trainer - July 2019 – Present TTM TECHNOLOGIES

Operator - July 2013-June 2019

Performed quality assurance checks on over 500+ units per week, ensuring product quality met company standards.

Operated and maintained machinery, improving efficiency by 15% through effective material loading and operation.

Successfully trained team members on machinery operation, contributing to a 10% decrease in machine downtime.

Consistently exceeded weekly production targets by 10% through proactive problem-solving and teamwork.

GNC

Packaging & Distribution - May 2013-June 2013

Prepared and shipped 100+ packages daily, ensuring timely delivery and reducing shipping errors by 5%.

Assisted in improving warehouse organization, increasing efficiency in order processing by 10%.

KATHY’S DINER

Waitress - October 2008-August 2009

Provided excellent customer service to 50+ patrons daily, achieving a 95% customer satisfaction rate.

Managed cash handling and order processing, ensuring 100% accuracy in billing and transactions.

Increased daily sales by 10% through upselling menu items and providing personalized recommendations.

High-Level Appointment

Setting

Customer Service Expertise

Attention to Detail

Empathetic Listener

Problem Solving

Fast Learner

Adaptable in Dynamic

Environments

Team Player

Strong Communication Skills

Time Management

Multitasking Abilities

Driven, Hardworking, and

Results-Oriented

SP

Processed and handled over 200 products daily, maintaining a 100% accuracy rate in inventory and stock management.

Trained and supervised a team of 10+ new hires, increasing team productivity by 20% within 6 months.

Collaborated with cross-functional teams to ensure timely and safe delivery of products, reducing delays by 15%.

Maintained a clean and organized work environment, contributing to a 25% reduction in safety incidents

CONTACT:

KUSS FILTRATION

Manufacturing Machine Operator - December 2012 - May 2013 Ensured proper lubrication and cooling of workpieces during machine operation, maintaining 100% compliance with operational safety and quality standards. Lifted and positioned workpieces onto machines manually or using hoists and cranes, handling up to 50+ pieces per shift in a fast-paced production environment. Set up and operated computer-controlled machines and robotic systems to perform precision machining functions, achieving a 98% accuracy rate on all finished workpieces. Stacked, loaded, and placed finished items on conveyor systems, streamlining workflow and increasing production efficiency by 20%.

Stopped machines to remove completed workpieces or adjust tooling and setups, ensuring minimal downtime and maintaining a daily output target of 100+ units. Collaborated with team members to meet strict deadlines, contributing to a 15% improvement in on-time project delivery metrics.

Masons Shoe Company

Warehouse Associate - May 2010 - August 2011

Loaded and unloaded an average of 500+ items daily from machines, conveyors, and conveyances, ensuring 100% on-time delivery in a fast-paced distribution environment. Packed and stored materials and products with precision, reducing inventory discrepancies by 15%.

Placed products in equipment or on work surfaces for further processing, inspection, or wrapping, maintaining a 98% quality assurance rate. Collaborated with team members to optimize workflow, achieving a 20% improvement in order fulfillment efficiency.

Contact this candidate