Office Manager Administrative Assistant

Kristen McVinnie

**** ********* ******, ****** *******, Ca 209-***-**** ***************@*****.***

Objective

To obtain a position that will allow me to utilize my skills and knowledge as an administrative assistant/ Office Manager.

Education

SAN JOAQUIN DELTA COLLEGE

General Education

DIPLOMA MAY 2000 LODI HIGH SCHOOL

Skills & Abilities

COMMUNICATION

· I must always be in constant communication with doctor’s to let them know if their order will be on time or late. I must also communicate with my co-workers so that the same work or phone calls do not get made or done twice.

EXPERIENCE

Accounting Assistant June 2023-June 2024 Renaissance Sales

Reconciling account balances for credit cards and bank accounts, perform administrative duties, maintain financial records for all clients, when tax season arrives assist in tax returns and filing quarterly taxes.

FRONT DESK/RECEPTION SEPT 2015-October 2016 BROOKDALE KETTLEMAN LANE

. Receives all incoming calls and directs to proper resident or staff member, greets all visitors as they enter community in a friendly manner, receives all mail for community, sorts and delivers where appropriate, assist Executive Director in discharge and admissions, give tours to potential new residents and family members, prepare invoices, assist with HR functions, help assist with new hire paperwork, order supplies, maintains patient records/charts, file personal records, code invoices for payment, assists sales manager with tours and move-ins when she is out of community, call possible move-ins to help meet sales goals, made sure to know all resident and family names as this is very important to people. I worked with patients with Alzheimer’s and dementia a lot of the day, I found this very rewarding and fulfilling. I would take part in the activities with the residents, and take them out walking or on outings. Scan legal healthcare documents regarding move-ins, assist in payables and receivables, handle all monthly receipts from departments and turn in at the end of the month.

PERSONAL ASSISTANT JUNE 2015-SEPT 2015. Schedule all personal appointments and flights for doctor, and handle her personal schedule, hold all staff meetings, deal with all HR issues that may arise in the office, answer Dr. personal calls, file, fax, and keep all record of personal and work documentations, ordered all lunches for staff meetings, bought special gifts for raffles we would have throughout the office.

OFFICE Manager/Administrative Assistant TP ORTHODONTICS MAY 2012-2014

· Answer phones, file, oversee budget reports, send in insurance claims, call and schedule outgoing appliance dates with doctor’s, fax, scan, e-mail orders to corporate office to be made, and data entry. The last 2 years employed here, I was made office manager. When spending time in the laboratory, I was quality control and inspected all appliances before being shipped out. I recorded all items that were considered “remakes”, and kept a detailed log of how many per day we had to make twice. Handle all petty cash in the office and keep a ledger until the end of the year to budget our office money. Attend safety meetings, take notes at meetings, make sure posters regarding OSHA are up to date and compliant. Handle HR issues and keep track of records regarding PTO for all employees. Maintain a log of inventory for the office and lab, as I was the person that did all purchasing throughout the Lodi office. Make sure all doctor’s charts were correct and up to date. Bill all invoices out at the end of the day, handle payables, bank runs.

OFFICE ASSISTANT DR. BILL HENSHAW OPTOMETRY AUGUST 2008-2009

· Answer multi-phone line, file, give pre-eye exams, dispense to patients, and order all new prescriptions, bill insurance claims and verify eligibility, schedule appointments and make reminder appointment calls, assist Dr. when in need, clean rooms so they will be disinfected and ready for the next patient, repair glasses, fax prescriptions to pharmacies, put together new patient packets, assist patient in choosing a new frame.

OFFICE ASSISTANT TP ORTHODONTICS MAY 2000-2005 · Answer multi-phone line, open incoming and ship out outgoing mail, code all incoming mail, oversee budget reports, answer all incoming calls of questions from doctor’s and technicians, file invoices and prescriptions, check all out going production, and data entry, assist in HR, bank runs.

References:

Delores Melendez Renaissance Sales 559-***-****

Diane Kingsley Manager TP Orthodontics 209-***-****

Angela Dougherty Work Associate 209-***-****

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