Administrative Assistant Project Management
Resume:
ARDELIN RICART
CONTACT
PROFILE
*************@******.***
Administrative assistant with experience in customer service, sales, and operations in both small and large office settings managing administrative tasks, financial management, scheduling, and record keeping
SKILLS
EXPERIENCE
Project Management
Bilingual – Spanish (Fluent)
Communication; team leader, strong written & verbal communication, Critical Thinking, Problem Solving,
Strong Administrative Skills; great organizer, scheduling, Microsoft Office Suite, filing, record keeping, compliance, billing, payroll, financial management
Attention to detail
Administrative Assistant – Bank of America
March 2025 - Current
Supporting the Fiduciary Tax Department, responsible for administrative duties such as identifying account numbers & names for notices, refunds, return mail and correspondences, processing check requests, refund deposits, upload documents to data management systems, writing letters/emails and other tasks as required to administer accounts and serve client needs, prepare reports, project management, and conducting research.
Learning Ambassador - Amazon
November 2024 – Current
Worked with the operations team, trained new associates. Managed training projects, showcased communication skills, influence new Amazonians. Conveyed information clearly and effectively, managed teams, worked with teams across the company to identify opportunities for learning and help implement those programs.
Financial Service Representative – Merrill Edge
July 2023- January 2024
(Internship)Provided administrative support to clients via phone. Managed document translation services, ensuring all materials were accurately translating for Spanish speaking clients. Identified clients’ needs and found proper solutions by referring sales opportunities to specialists and sales teams. Resolved customer inquiries such as password resets to uncover customers’ financial goals. Educated clients on all the products Merrill had to offer, showed clients how to navigate the website and use the portal.
Admissions Coordinator Assistant – Brown University
November 2022- March 2023
Supported the undergraduate Admissions team by updating applicant profiles through indexing thousands of documents daily. Maintained organized filing systems for student records resulting in a 20% increase in retrieval efficiency during peak admissions period. Served as a bilingual liaison for Spanish-speaking prospective students, providing assistance with scheduling student interviews and campus tours. Prepared welcome packages for accepted students and sent rejection notices via email
EDUCATION
Classical High School
2015-2019
High School Diploma
Year Up United Rhode Island
2023-2024
Financial Operations Certificate
Southern New Hampshire University
2024- Current
Pursuing bachelor’s degree in business administration
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