Accounts Receivable Specialist

KAREN BRUEGGEMAN

Bakersfield, California ***** 818-***-****

*******************@*****.***

Detailed-oriented and highly organized Accounts Receivable Specialist, Customer Service Representative, and Collections specialist with over 10 years of experience in managing accounts, processing payments,

handling collections, and assisting customers with product inquiries. Experienced

.

SUMMARY OF QUALIFICATIONS

Account management: Oversaw monthly billing accounts, ensuring accurate processing and timely

reconciliation of records and budgets.

System Discrepancy Resolution: Investigated and resolved discrepancies during transaction

Postings of daily activity on accounts.

Client Communication: Handled inbound client calls regarding billing inquiries and budgeted

service/product cost, providing clear and accurate information. Reviews accounts for completeness

and uses problem solving techniques for discrepancies.

EXPERIENCE

Electro Rent/ Robert Half Woodland Hills, California

Billing Specialist Dec 2022-March 2023

Managed accounts receivable and invoicing including manual processing and web-based billing, for rental computer services, ensuring accuracy and timely payments. Applied partial tax discounts to California customers, ensuring compliance with local tax regulations while enhancing customer

Satisfaction.

Review and reconcile outstanding payments and discrepancies, following up with customers

To resolve issues.

Daily worked with purchasing and accounts receivable departments to verify accuracy

of company invoices to purchase orders.

Penny Mac, Moorpark, California

Administrative Assistant Consultant Oct 2021 - May 2022

Major responsibility to receive daily Fed Ex Docs for Freddie Mac, FHA, VA, Pandemic and USDA loans received in the modification departments.

Major accomplishment to review the docs and audit paperwork for compliance according to

Federal and State law requirement.

Arcoro, Calabasas, California

Accounts Receivable Specialist, July 2020 - Dec 2020

Reviewed daily, monthly, and quarterly contracts of the engineering software applications at

Work sites in the US. Collected and post daily cash funds/checks online and reviewed accounts for standard compliance. Invoiced and collected contract expense for Birdog HR in Iowa. Met with sales

Team daily on zoom for company updates. We were working on a hybrid pandemic schedule

Year 2020 into January 2021.

Harbor Freight, Calabasas, California

Accounts Receivable Specialist, Apr 2019- Jan 2020

Analyzed with Harbor Freight AR team daily over 100 accounts for proper billing and review house accounts for $payments to be posted to correct account. Customer Service review of accounts for

Data, which included phone numbers, email, customers tax exempt information for billing and

Reviewed the invoices for correctness in billing. Audit and track 2000 retail store miscellaneous

Vault transactions. Audit cash counts.

Reduced the bad debt by 34% by collection of accounts receivable over “60 days” past due.

Plans for growth in the company are affected by collections.

Guitar Corporate, Westlake Village, California

Accounts Receivable Collection Specialist Apr 2018 – Dec 2018

Managed daily customer calls, addressing inquiries related to account status and payments details.

Reviewed A/R Aging reports, specifically targeting accounts with balances over 60 days overdue,

and initiated follow-up communications for payment collection.

Processed and signed vouchers while investigating lost payments to ensure accurate account

reconciliation.

Handling incoming calls to facilitate and process customer payments, ensuring timely updates

to accounts.

Dupuis Group, Ventura, California

Accounts Receivable Specialist, Sept 2012- Sept 2017

Increased profitability by collecting dollars outstanding on various design projects and handled

Accounts receivable billing for “food” companies with project management.

Efficiently updated invoices daily.

Responsible for communicating with all of our client’s based emails/phone/chat daily to resolve

Accounting issues. Reviewed new client contracts for accuracy and completeness.

EDUCATION

COLLEGE SIU Carbondale, Carbondale, Illinois

Bachelor of Science Degree in Administrative Sciences.

A.A.S. Accounting – Belleville Area College

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