Business Analyst Senior
Resume:
Harika Vengala
*************@*****.***
Sr Business Analyst
Highly skilled Senior Business Analyst with around 8 years of experience in leveraging data, automation, and analytical expertise to drive business transformation. Proven ability to optimize processes, deliver actionable insights, and enhance decision-making to support organizational growth and operational excellence.
Professional summary
● Proficient in eliciting, documenting, and analyzing business requirements to ensure alignment with organizational goals and stakeholder expectations.
● Skilled in collaborating with cross-functional teams, facilitating effective communication, and managing stakeholder expectations to drive project success.
● Expertise in assessing and mitigating the impact of organizational changes, ensuring smooth transitions, and fostering adoption across teams.
● Experienced in leading projects within Agile (Scrum, Kanban) and Waterfall frameworks, tailoring approaches to suit project needs and organizational priorities.
● Advanced skills in Power BI and Tableau for creating actionable dashboards and visualizations to drive data-driven decision-making.
● Proficient in SQL and Python for data querying, analysis, and scripting; experienced with Zapier for automating workflows.
● Adept at using Postman for API testing and Salesforce for customer relationship management and system integrations.
● Extensive experience in managing User Acceptance Testing (UAT), ensuring quality assurance and successful project delivery.
● Expertise in creating comprehensive documentation, including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and detailed user stories.
● Skilled in managing projects using Jira, MS Project, and Confluence, ensuring seamless tracking and communication.
● Certified in Six Sigma with experience in process mapping, root cause analysis, and implementing process improvements to reduce inefficiencies and enhance quality. Work Experience
Designation: Senior Business Analyst
Client: Point32Health 02/2023 – Present
Responsibilities:
● Developed Power BI dashboards for senior leadership to analyze fiscal trends, achieving $4.7M in annual cost savings.
● Automated workflows using Zapier, reducing operational costs by 11% and expediting healthcare solution delivery.
● Designed a custom CRM for healthcare member management, improving member satisfaction by 26%.
● Spearheaded ERP system integration, enhancing supply chain visibility by 34%.
● Leveraged SQL to analyse energy consumption trends, driving sustainable operations.
● Owned business development and met 96% of deadlines by identifying and mitigating engineering roadblocks.
● Acted as the liaison among product, IT, and sales teams to understand customer demand for new features and new potential markets to move into.
● Fostered communication between stakeholders, engineering, and marketing, resulting in improved speeds of feature development life-cycle by 26% year over year · Developed 7 different user stories for a new subscription product, leading to more focused marketing copy resulting in an ROI increase of 15% Technologies Used: Power BI, SQL, Zapier, Python, Jira, Confluence, ETL tools, Alteryx. Designation: Business Analyst/Data Analyst
Client: Fenesta building systems 08/2019 – 11/2022
● Conducted cohort analysis in collaboration with product, marketing, and sales teams, optimizing pricing strategies and increasing conversion rates by 11%, driving
$500,000 in annual revenue growth.
● Developed and enhanced operational reports using SQL, improving contractor scheduling efficiency and saving $90,000 annually in budget expenditures.
● Created Power BI dashboards to track customer satisfaction, identify improvement areas, and deliver actionable insights that informed strategic decisions.
● Managed key business metrics such as client enrolments, service selections, and employee assignments, enhancing operational efficiency and supporting business performance.
● Trained 20+ colleagues on Power BI, boosting team adoption by 11% and enabling more effective data analysis.
● Designed visual models using iRise, streamlining the client approval process and reducing turnaround time by 8%.
● Tested 200+ API endpoints with Postman, ensuring quality and contributing to the successful launch of two software applications.
● Implemented a centralized resource hub on Microsoft SharePoint, improving team collaboration by 23%.
● Utilized Salesforce Agile Accelerator to manage project backlogs, enhancing the work completion rate by 16%.
● Created Tableau dashboards for visualizing key metrics, supporting data-driven decision-making processes.
Technologies Used: SQL, Power BI, Tableau, Postman, Microsoft SharePoint, iRise, Salesforce Agile Accelerator, Microsoft Excel, Jira, Slack, Alteryx. Designation: Business Analyst
Client: Fenesta Building Systems 05/2017 – 07/2019
• Utilized SCRUM methodology throughout the project and extensively involved in all stages of development.
• Identified and analyze stakeholders and subject areas.
• Participated in Business Analysis, talking to business Users and determining the entities and attributes for Data Model.
• Developed business Use Cases using UML for new product functionality after conducting requirements elaboration sessions with client teams.
• Extensively used ERWIN to design and restructure Logical and Physical Data Models.
• Evaluated and enhanced current data model as per the requirements
• Performed forward and reverse engineering, applying DDLs to database in restructuring the existing data Model using ERWIN.
• Maintaining the environments needed for conversion data, testing and development. Co-ordinate environment allocation requests across various teams.
• Designed ETL specification documents to load the data in target using various transformations according to the business requirements.
• Used Informatica- Power centre for extracting, transforming and loading
• Performed Data profiling, Validation and Integration.
• Worked closely with the development team to make sure all the requirements were covered.
• Release Management using Rational Clear case and code versioning in Clear quest.
• Coordinating with various Teams for Code review, Unit Testing and Integrated Testing.
Technologies Used: Erwin, Informatica, ETL Tool, Oracle, SQL, MS Visio, MS Office Business Objects, MS Project, MS Excel.
Personal Projects
Evaluating Biochar for the Removal of Pharmaceutical Pollutants from Wastewater 08/2024 – 12/2024
Led a project evaluating biochar’s efficiency in removing pharmaceutical pollutants from wastewater using machine learning models, optimizing adsorption conditions, and deploying a predictive tool for real-world applications.
Optimizing Cost-Effective, Nutritionally Balanced Meal Plans 01/2024 – 04/2024 Created a linear optimization model that identified optimal ingredient combinations, resulting in the formulation of 50 nutritionally balanced meals while reducing costs to ensure affordability for over 200 families facing food insecurity. A Job- Shop Accounting System 09/2023 – 12/2023
Developed a Job-Shop Accounting system with a relational database in Azure SQL. Created an efficient JSP-based user interface integrated with Java via JDBC; the design streamlined user interactions.
Lung cancer detection 02/2023 – 05/2023
Analysed cancer patient data using machine learning to predict cancer severity, applying logistic regression, SVM, and decision trees, with accuracy and classification metrics showcasing model effectiveness.
Six Sigma Online 04/2022 – 12/2022
Completed a Six Sigma course, gaining expertise in process mapping, root cause analysis, and statistical process control to enhance quality, reduce variability, and drive operational improvements.
Quantta Analytics 03/2018 – 05/2018
Election result prediction - predictive model for win/loss of a political party for elections using logistic regression.
Education
Master of Science - Data Science & Analytics (4/4) University of Oklahoma 01/2023 – 12/2024
Bachelor of Technology - Computer Science & Engineering (8.22/10) JNTU University 07/2013 – 04/2017
Certificates
Google Project Management Certification 03/2025 – 03/2025 Google Business Intelligence certificate 02/2025 – 02/2025 Google analytics certificate 04/2018 - 05/2018
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