Administrative Assistant Customer Service

Christina Carey

***** ******* **, *** *

Detroit, Michigan 48224

**********@*******.***

Objective

• Work well in high pressure environment

• Assertive, self-motivating, goal-oriented, organized and efficient

• Skilled with computer systems and software

• Quickly learn procedures and methods

• Manage and communicate with Groups of Peers and Customers • Customer Service Skills & problem-Solving Experience Ford Motor Company - U.S. Sorter - Project Manager Oct 2010- August 2011

• Sorted defective parts and shipped back to destination/ sister plants.

• Posted totals to inventory records, manually and using company computer software.

• Verified clerical computations against physical count oof stock and adjusted errors and computations.

• Instructed Sorting Teams of assignments and proper way to handle parts and inventory for shipping Procedures. Community Claims LLC - Administrative Assistant Hawthorne by Wyndham – Guest Service Representative/ Auditor Nov 2011 - Mar 2012

• Office Upkeep

• Answer phones, Deposit intake, Deposit Disbursement, Audit reports.

• Housekeeping Continuance for Overnight Guest, security of guest safety.

• Booking Reservations and Quotes over the Phone and in-person Inquiries. Community Claims LLC – Administrative Assistant

Mar 2011 - Jun 2018

• Compiled records of insurance policies covering risks to property and equipment of industrial organization.

• Filed records and recorded insurance transactions and kept calendar of premiums due and expiration dates of policies.

• Prepared vouchers for payment of premiums and verified that payments had been made

• Typed amortization schedules.

Family Home HealthCare - Home Healthcare Aide

Feb – 2015 – August 2016

• Changed bed linen, washed and ironed patients’ laundry, and cleaned patients’ quarters/ home.

• Checked patients’ pulse, temperature, and respiration.

• Administered prescribed oral medications under written direction of physician and as directed by physician/ home care nurse.

Universal Logistics - Router

Feb 2021- August 2021

• Routing of destination for incoming/ outgoing shipments.

• Filing of previous days Routes. •

• Office upkeep/Cleaning/ Files.

Gateway/ Magna Industrial Plant – Onsite Plant Operations Manager Sept 2022 - - Jan 2023

• Manage all Plant policies, Production, and Manning Reports.

• Orientation for New Employees.

• Hire and On- Boarding of all Employees.

• Mediate issues within Plant.

• Keep Manning/ Fluctuation reports updated.

• Daily Log/ Associates concerns and Follow-ups/ Solution and Problem Solving Flex N Gate – Production Laborer

Feb 2022- July 2022

• Machine Operation

• Press Operator

• Cleaned and followed Safety Procedures.

• Trained new employees in said area for each day. NSK – Customer Service Representative

March 2023 – Jun 2023

• Quotes for company Sales

• Document Updates

• Office Upkeep

• Data Entry

Flex N Gate – Production Laborer

Feb 2022- July 2022

• Machine Operation

• Press Operator

• Cleaned and followed Safety Procedures.

• Trained new employees in said area for each day. Education

• Insurance Adjuster - CATI Institute

• Business Administration / Management – Stratford Career Institute Skills

• Microsoft / Excel/ PowerPoint

• Problem solving / Conflict Resolution

• Managerial Experienced

References

Available upon Request.

Contact this candidate