Quality Assurance Test Automation

Sabryne Sfar

Riverview, FL • ***********@*****.*** • 202-***-**** • https://www.linkedin.com/in/sabryne-sfar-92878a237/

Test Automation & QA Engineer

Highly analytical Solution Architecture with a proven record of optimizing system integration, enhancing user acceptance testing, and ensuring data integrity through advanced SQL queries. Adept at driving quality assurance within Agile frameworks by leading dynamic cross-functional collaborations.

Expert in elevating business solutions through meticulous manual and automated testing, ensuring seamless system functionality and performance. Spearheaded process enhancements by mentoring QA teams, implementing scalable automation frameworks, and revolutionizing testing workflows with robust automation scripts. Proficient in identifying and resolving database inconsistencies, leveraging advanced SQL techniques to reinforce data integrity. Skilled in designing and validating comprehensive test cases, ensuring strict adherence to product specifications and industry best practices. Specialized in mobile application testing for Android and iOS, utilizing Appium, JavaScript, and Chai Library to deliver flawless user experiences. Excelled in test automation reporting, performance analysis, and continuous process improvements, driving operational excellence and reliability in software development lifecycles. Fluency in English, French, and Arabic.

Core Competencies

•API & Database Testing

•Test Case Development

•Quality Assurance Methodologies

•Automation Scripting

•Mobile Application Testing

•Test Automation Reporting

•Regression Testing

•Conversational AI Testing

•Agile & Scrum Methodologies

•Continuous Integration

•Hybrid Testing Frameworks

•Functional Testing

•Quality Assurance & Control

•Test Plan Development

•Defect Tracking & Resolution

Technical Proficiencies

Platforms:

Windows, Mac OS, Android, IOS, Chrome, Firefox, Safari, Oracle DB, MySQL.

Tools:

Selenium Web driver, Selenium Grid, Web driver IO, Mocha, Axios, Chai, Cucumber, TestNG, JUnit, Maven, Gherkin, Postman, Jira, Zephyr, Appium, Visual Studio, Browser Stack, Sauce Labs, Bitbar, TestComplete, GitHub, Gitlab, IntelliJ, Eclipse, Docker, Jenkins, Cypress, TestRail.

Languages:

Java, JavaScript, Python, Typescript, SQL, HTML, CSS, XML, JSON, PHP.

Key Highlights

Directed a team of 10 QA engineers, orchestrating test automation adoption and cutting manual testing effort by 60%.

Established a QA Center of Excellence (CoE) to streamline best practices, enhancing testing efficiency by 40%.

Pioneered the shift-left testing approach by embedding automated unit and API tests early in the SDLC, eliminating 35% of post-production defects.

Designed and delivered technical training sessions and workshops, empowering junior and mid-level engineers, driving higher test automation adoption.

Spearheaded cross-functional collaboration between QA, DevOps, and Development teams, accelerating release cycles by 30%. Automated end-to-end, API, and performance tests, reducing release validation time from 3 days to just 4 hours.

Engineered a scalable test automation framework (Cypress/Selenium/Playwright), elevating automated test coverage from 30% to 90%.

Eliminated flaky test failures by deploying advanced detection and stabilization techniques, boosting test reliability from 70% to 98%. Developed AI-powered chatbot testing with automated validation scripts, enhancing chatbot accuracy by 25%.

Optimized CI/CD pipelines by integrating automated tests within GitLab CI/CD, Jenkins, and Azure DevOps, slashing deployment verification time by 50%.

Implemented AI-driven test case generation and self-healing automation, minimizing maintenance overhead by 40%.

Integrated machine learning-based test failure analysis, reducing debugging time by 50%.

Professional Experience

Shift4, Silver Spring, MD (Remote) 2021 – Current

Lead QA Engineer III

Execute manual and automated API and database testing using Postman, optimizing system integration and user acceptance testing while enhancing data integrity through refined SQL queries. Collaborate cross-functionally with product, design, and user experience teams in an Agile environment to enhance POS system web features, ensuring seamless functionality and user satisfaction. Mentor junior QA engineers, elevating team proficiency in quality assurance methodologies and best practices. Ensure rigorous quality control by evaluating testing standards, maintaining detailed test result documentation, and driving continuous process enhancements.

Strengthened business solutions by conducting comprehensive manual and automated tests, identifying and resolving deployment issues to maintain operational excellence.

Led test automation reporting, documenting test outcomes, and formulating detailed reports on advancements and corrective measures, streamlining quality assurance processes.

Engineered scalable and efficient test automation workflows by developing and deploying Cypress scripts, accelerating testing cycles. Drove mobile application testing for Android and iOS using Appium, JavaScript, and Chai Library, optimizing user experience and application stability.

Designed and executed complex test scenarios, ensuring seamless data flow, system integration, and high-performance reliability within intricate software ecosystems.

Developed and delivered instructional videos tailored for training and educational purposes.

Quantiphi, Marlborough, MA (Remote) 2021 – 2022

Test Automation Engineer

Designed test strategies, plans, and cases from requirements and design documents, contributing to successful project completions. Maintained up-to-date industry knowledge, integrating best practices and emerging trends in cluster testing into the team's processes, fostering a culture of continuous improvement and innovation. Conducted in-depth regression testing using Google Frameworks for manual and automated test cases, ensuring system stability and performance under varying conditions. Defined and implemented automation best practices, standards, and procedures, setting a high benchmark for testing quality and efficiency within the team.

Developed and implemented detailed test plans and scripts for Functional Testing, leading to a more structured and efficient testing process, significantly reducing time to market.

Optimized the execution of diverse testing types by the QA team, achieving comprehensive coverage and high-quality results through effective leadership and coordination.

Pioneered automated functional and end-to-end testing for Conversational AI platforms, enhancing the intelligence and responsiveness of conversational interfaces and improving user satisfaction.

Created and meticulously maintained functional test cases for Dialogflow ES/CX in English and French, expanding the system's usability and linguistic versatility.

Automated testing processes for Conversational Bots across various platforms, significantly improving testing efficiency and consistency in bot performance.

Successfully designed and executed a comprehensive suite of functional and automated tests aligned with requirement specifications, significantly enhancing product quality and reliability.

Established and maintained rigorous quality control standards for conversational flow in English and French, significantly improving user interaction and engagement across multiple markets.

Actively contributed innovative ideas during Agile Scrum ceremonies, significantly improving the Feedback Loop Analysis process and enhancing product development efficiency and effectiveness.

Spearheaded the testing of Google Speech-to-Text APIs and explored Google Cloud Platform features, focusing on CCAI and NLU, which resulted in advanced conversational AI capabilities and a competitive edge in the market.

MasterCard, Arlington, VA 2019 – 2021

QA Engineer

Streamlined testing workflows by conducting automated smoke tests and managing regression suites via Jenkins, leveraging continuous integration to enhance efficiency and responsiveness. Developed a Requirement Traceability Matrix (RTM) to track test cases to functional requirements, enhancing the QA team's progress tracking and accountability. Defined comprehensive test cases for manual and automated testing using Selenium WebDriver, enhancing smoke, functional, and regression tests. Engaged in Agile meetings, including sprint planning, daily stand-ups, and retrospectives, contributing valuable insights and fostering a collaborative team environment. Oversaw website design integrity, implementing rigorous quality control measures throughout the project lifecycle to ensure consistent user experience and design coherence.

Executed mobile application testing utilizing Appium, Visual Studio, and Sauce Labs, elevating optimal functionality and user experience across mobile platforms.

Utilized Java as the client library for Selenium WebDriver, creating a robust Automation Test Framework with Junit and Cucumber, streamlining test processes and enhancing code quality.

Advanced automated testing for cluster testing, significantly reducing testing duration and broadening test coverage for intricate system interactions, improving overall system robustness.

Innovated testing processes by adopting a Page Objects design and navigation framework, improving test script readability and simplifying maintenance from a developer's standpoint.

Transformed the testing framework into a versatile hybrid model (DDT and BDD) by integrating multiple testing types, employing Cucumber and Core Java for effective three-point testing.

Validated system setups for transactions and user access, conducting thorough business process testing using JavaScript and WebDriverIO, ensuring system functionality and user accessibility.

CRI, Alexandria, VA 2017 – 2018

Automation Engineer

Contributed to the overall quality of the final product by completing rigorous quality assurance reviews across all software development life cycle phases. Led Back-End Testing efforts, utilizing SQL queries and the JDBC library for database automation testing, which enhanced data integrity and system reliability. Developed and established a robust data-driven testing framework from the ground up, utilizing advanced tools and methodologies, setting a new standard for testing efficiency and effectiveness.

Improved test script readability and developer productivity by implementing page object design and navigation frameworks.

Accomplished detailed documentation of test scenarios and cases, enhancing the clarity and efficiency of the testing process and facilitating smoother test execution.

Guided the QA team to monitor testing activities effectively, providing valuable insights to executive stakeholders and contributing to informed decision-making processes

ACS Group, Arlington, VA 2015 – 2017

Software Engineer in Test

Played a pivotal role in Agile ceremonies such as stand-ups, walkthroughs, weekly assessments, and daily bug triage meetings, enhancing collaboration with developers and business analysts to ensure the high quality of the application under test. Evaluated and synthesized business and system requirements and user interface specifications, establishing a solid foundation for targeted testing strategies. Utilized Java as the client library for Selenium and WebDriver to create a sophisticated Automation Test Framework with TestNG, streamlining testing processes and improving test outcomes.

Enhanced testing efficiency and the reliability of test outcomes by developing and deploying a robust test automation framework using Selenium WebDriver and TestNG.

Contributed to various testing activities, including UI, Smoke, Regression, Functional, and Automation Testing across web and client-server applications, ensuring thorough quality assurance across all phases.

Accomplished high-quality standards by diligently updating and managing defect tracking throughout functional and regression testing phases, effectively managing the bug lifecycle to ensure timely resolution.

Integrated automated test code into Continuous Integration (CI) systems and actively monitored test executions in Jenkins, facilitating seamless integration and early detection of issues.

Educational Background

Associate of Science: Information Technology, Northern Virginia Community College, Virginia, 2023

Bachelor of Science: Business Management, University of Sousse, Tunisia, 2015

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