Business Development Sales Specialist

EJ JOHNSON

SALES SPECIALIST

423-***-**** *************@*****.*** Cleveland, TN

PROFILE SUMMARY

Results-driven and customer-focused professional seeking a Sales Associate role to leverage excellent communication and interpersonal skills in delivering exceptional service, driving sales, and fostering rejuvenating customer relationships. Committed to meeting and exceeding sales targets while contributing to a dynamic team environment and overall business growth. SKILLS

Areas of Expertise

Excellent Communication Team Leadership Public Speaking Risk Management Documentation & Scheduling Interpersonal skills Strategic Planning Time Management Delegating Responsibilities Financial Analysis Active Listening skills Business Development Technical Skills

Marketing MS Excel Salesforce Business Forecasting Microsoft Office CPM software Payroll Scheduling

PROFESSIONAL EXPERIENCE

Virtual Business Development Manager Concentrix June 2021 – December 2024 Collaborated with company business executives to develop tailored training solutions to improve team effectiveness and knowledge. Devised budgets and implemented training plans for customer needs. Successfully closed deals to meet or exceed annual sales quotas, demonstrating strong negotiation skills and a results-driven approach. Conducted comprehensive information gathering and reporting to analyze client needs, preferences, and feedback, driving data-driven decision-making.

● Coordinated and scheduled client meetings to effectively showcase products and services, tailoring presentations to client needs.

● Consistently achieved daily targets of 50-100 emails and calls to engage prospective clients, ensuring a steady pipeline of opportunities. Utilized Customer Relationship (CPM) software to manage interactions with +200 customers. Employment Specialist Express Employment Professionals Cleveland, TN May 2019 – June 2021 Conducted comprehensive candidate searches using various recruitment methods, online job boards, social media, and internal databases. Screen and evaluated applicants based on their qualifications, skills, and compatibility with client requirements. Kept informed on industry trends, labor market conditions, and employment laws to ensure compliance and deliver exceptional service. Fostered relationships between clients and companies.

● Preformed business to business sales as account manager for 10-20 industrial, skilled trade, and general labor accounts to meet weekly labor needs for clients. Provided information reporting for meetings.

● Participated in quarterly sales competitions to expand companies’ client count and increase overall gross margins and compensation. Maintained quarterly and annual sales goals.

● Partnered with manager and co-works for strategic planning to take advantage of opportunities in marketing. EJ JOHNSON

SALES SPECIALIST

Office Administrator Assistant Express Employment Professionals Cleveland, TN Sept. 2019 – May 2020 Maintained smooth operations within the company by managing customer interactions, administrative tasks, and warranty claims. Fulfilled routine administrative procedures to ensure successful business transactions. Cultivated a positive and supportive work environment for new associates by providing guidance to ensure their success.

● Assisted in the onboarding and screening process. Managed document processing for new clients to support seamless onboarding.

● Handled inbound and outbound calls to address client and associate inquiries.

● Conducted regular inventory counts to maintain accurate stock levels and support operational efficiency. Team Lead/Sales Representative Boost Mobile Authorized Retailer Cleveland, TN May 2018 – Sept. 2019 Created a optimistic environment for great customer experience. Assisting customers find the best solutions for their needs while understanding the process of competing sales. Implemented practical sales techniques to ensure sales rates are met on a weekly basis.

● Negotiate pricing and terms of sales with customers. Performed data entry, product inspection, and quotes.

● Provided product information and technical advice to customers.

● Maintained accurate records of customer interactions and sales activities Outside Sales Representative Spectrum Communications Cleveland, TN Jan. 2017 – May 2019 Connected people and communities by offering telecommunication services through door-to-door and in-person consultations, effectively communicating the value of Spectrum’s products and services to prospective clients. Build strong relationships with residential and small business customers to understand their needs and provide tailored solutions.

● Well-informed about our competitors’ activities in assigned locations and locations in other cities; informed manager of any changing competitive pricing programs, marketing directives, or door-to-door tactics.

● Teamed up with internal teams to address customer concerns, streamline service delivery, and ensure satisfaction. EDUCATION

Associate in Business Administration Cleveland State Community College, Cleveland, TN Aug. 2017 – Aug. 2019 Relevant Courses : Principles of Accounting, Computer Applications, Principles of Macroeconomics, Introductory Statistics, Fundamentals of Communication, and Introduction to Psychology Pallet Jack Certication

REFERNCES

{ References available upon request }

423-***-**** *************@*****.*** Cleveland, TN

Contact this candidate