Studying to be a paraprofessional

SUMMARY

SKILLS

EXPERIENCE

MYKEIA

LANE

410-***-**** • ************@******.*** • Brookfield, IL 60513 Friendly and hardworking Assistant Front of House Manager with proven leadership experience in fast-paced settings. Committed to delivering exceptional guest service through quality products, timely service and quick resolution of complaints and issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Conflict Resolution

Training and Mentoring

Team Oversight

Performance Evaluation

Training and Coaching

Staff Management

Team Building

Food Portion Specification

Cash Handling

Service Training

Front of House Trainer

Chipotle Grill Countryside, IL Mar 2022-Current Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.

Handled complaints, settled disputes and resolved customer conflicts. Handled guest complaints quickly to maintain positive dining experience for patrons. Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.

Food Service Leader

Just a dash catering Highland, IN Feb 2020-May 2023 Complied with company service standards and adhered to inventory and cash control procedures.

Cleaned and sanitized work areas, equipment, utensils, dishes and silverware. Set up, restocked and cleaned dining areas.

Performed variety of duties related to food service. Home Health Aide

Private Care Brookfield, IL Jan 2019-Jun 2021

Assisted clients with bathing, dressing and incontinence care. Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

EDUCATION AND TRAINING

Maintained clean and well-organized environment for client happiness and safety. Helped clients stay happy and healthy by providing mental and emotional support. Followed HIPAA regulations to maintain confidentiality of sensitive patient information. High School Diploma

Lyons Township Lagrange, Illinois May 2021

Associate of Arts: Certified Nursing Assistant

College of DuPage Glen Ellyn, IL

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