Ashley Jones
Data Analyst
District Heights, MD 301-***-**** **********@*****.***
Professional Summary
Proficient, organized, and self-motivated Data Analyst recognized for exemplary statistical analysis, data processing, and interpersonal skills. Proven track record analyzing and interpreting complex data, presenting findings, and communicating actionable recommendations to leadership. Dependable co- worker, seeking a new role within a forward-thinking organization providing the opportunity to increase expertise and foster career advancement.
Professional Qualifications
Professional Skills Active Top Secret SCI Clearance Process Improvement Critical Thinking Customer Service Communication Attention to Detail Problem-Solving Time Management Teamwork Records Management Office Management Multitasking Technical Skills Microsoft Office Data Analysis Programming Language Computer Literacy Fact-Finding Query Building Statistical Analysis Customer Support Analytics Professional Experience
Enprovera Washington, D.C.
Data Analyst 01/24 – Present
• Gather and present briefings of comprehensive data summaries to the Client to improve business strategy and operational efficacy.
• Create pivot tables to identify data trends and uncover the direction of change or developments.
• Monitor large datasets ensuring data integrity and accuracy of findings.
• Develop automated statistical reports using; Excel Macros, custom functions, and formulas to conduct analysis. Amentum Chantilly, VA
Cleaning Operator 02/22-01/24
• Oversaw client service requests and coordinated routine cleanings for cleared facilities.
• Established procedures for general maintenance and room sanitization.
• Sanitized and preserved a variety of surfaces ensuring the proper use of chemicals.
• Documented and reported safety hazards and damages to management for prompt resolution. Morgan State University Baltimore, MD
Office Administrator and Mentor 06/21-08/21
• Proofread incoming and outgoing email correspondence and managed queries via phone and in-person.
• Implemented and maintained office procedures for electronic and paper filing systems; ensuring proper naming conventions, file-sharing hierarchy, and version control.
• Organized, scheduled, and attended frequent student-teacher meetings. Fix the Fund Baltimore, MD
Help Desk Specialist 02/19-04/20
• Identified qualified candidates who cited requisite competencies for job openings.
• Produced detailed reports outlining common end-user problems and error trends.
• Responsible for following up with candidates and providing a synopsis of the company background and product details. Education
Morgan State University Baltimore, MD
Associate of Business Administration (ABA) 8/18-Present Bachelor of Science in Business Management (BSBM) – Candidate To Be Completed in 2026 Certification
Project Management Professional (PMP) Certification – In Progress