Human Resources Manager

KESHA L. WELCH

Fortville, IN. *****. 317-***-****

**********@*******.*** linkedin.com/in/kesha-welch-a4895751

Human Resources

Highly accomplished professional with diverse experience in human resource, recruiting, training. Solid understanding of Employment Laws and regulations. Offer solid experience and educational foundation in human resource. Excellent interpersonal skills which make it easy to interact successfully with diverse people of various educational levels, cultural heritages, religious practices, ages, work experience, and opinions. Developed ideas in challenging situations to achieve corporate goals.

Organizational Training and Development

Human Resource Laws

Recruitment and Retention Practices

Leadership Skills

Administration

Communication

Accounting

Team Leadership

Experience

PLZ Corporation- Indianapolis, IN May 2022 – Present

HR Manager

Work with site management to provide day-to-day support and coordination for human resources; including staffing, compensation, benefits processing, performance management, succession planning, training, and development, employee relations

Coordinate staffing process by cooperating with Corporate HR regarding job requisitions, job descriptions, job postings, application processing, interviews, job offers, and background checks, drug testing, etc.

Process paperwork and manage record-keeping—New Employee Information, Affirmative Action logs, I-9s, personnel files, terminations, compensation changes, hourly time cards, etc.

Support benefits administration with Corporate support—Insurance, 401(k), Paid Time Off, COBRA, tuition assistance, FMLA, etc.

Provide answers to benefits and other human resource inquiries and other information as appropriate

Assist Corporate in developing guidelines and procedures regarding employee relations

Problem-solving, providing direction, and answering routine first level of HR questions; from employees and managers, in the areas of payroll, benefits, employee programs, and HR policies (i.e., STD, FMLA, pay, incentive if applicable, etc.)

Processing a variety of HR and operational transactions and reports by utilizing HRIS systems (UKG) and SAP processes and reporting

Regularly participate and contribute in business meetings, present HR initiatives, and maintain awareness of on-going business strategy and business metrics

Assist managers and employees with effective use of HR management systems, HR metrics dashboards, etc.

Occasional training delivery (new hire orientations, new initiatives, etc.)

Handle unemployment claims, follow up on documentation requests from third party administrators, attend hearings when necessary

Maintain compliance with federal and state regulations concerning employment. (WARN, FMLA, ADA, FLSA, EEO etc.)

Maintain appropriate confidentiality of information processed

Performs other various duties as assigned

Hostess Brands-Indianapolis, IN Jan 2021- May 2022

Assistant HR Manager

Ensures policies, procedures and reporting are in compliance.

Recruits, interviews, and selects employees to fill vacant positions.

Conduct weekly Orientation

Participates in safety committee, conducts facility walk-through’s identifying safety issues.

Works with management and Senior HR in appropriate resolution of employee relations issues.

Assists in investigations of employee relations issues.

Responds to inquiries regarding policies, procedures and programs.

Administers performance review program to ensure effectiveness, compliance and equity within organization.

Ensures plant is FLSA compliant.

Assists management in union activities / grievances.

Conducts training when requested.

Investigates accidents and prepares reports for insurance carrier.

Leads monthly “Listening Sessions” with employees.

Enters new hire paperwork as well as status changes into HRIS system.

Initial review and submission of payroll.

Regular and predictable attendance is an essential function of the job.

Contract Negotiations

Ingredion, Inc. Indianapolis, IN April 2019 – March 2021

HR Generalist

Approx. 375 employees in a 24/7, multiple shifts, Corn milling / Union manufacturing facility.

Manages HR functions for all employees Hourly, Salary and Contract HR employee.

Human Resource functions to assist people, process, and procedures.

HR Reporting (KPI’s) as well as tracking procedures.

Conducted engagement activities. Attended Grievance meetings and worked closely with union leadership.

Assist / Lead investigations with employee relations concerns and provide support to leaders regarding disciplinary action.

Analyze training needs to encourage employee training to create a training program that will provide a pool of competent employees.

Maintains compliance of Federal, State and local employment and benefit laws and regulations.

Administration of FMLA, ADA, Short Term Disability, Long Term Disability

Maplehurst Bakeries, Lebanon, IN March 2015 - July 2018

HR Delivery Partner (US)

Worked extensively with staffing, recruiting and on-boarding to ensure departmental requirements were met.

Effectively provided counseling to managers and employees on assigned HR matters.

Completed Payroll function on a weekly basis.

Facilitates or participates performance counseling as needed.

Participated in the administration of benefit programs at a local level.

Prepared supporting documentation for in matters of employment law.

Champion safety initiatives.

Completed assigned governmental and company HR reporting requirements.

Maintained employee records

Developed and conducted employee training as needed ensuring optimal business operations.

Participated in local and corporate communications efforts.

Kronos Payroll.

Community Outreach.

PTG Workforce, Plainfield, IN April 2013 – July 2015

Regional Onsite Manager

Provided job candidates by recruiting and screening.

Maintained I-9 documentation, OFCCP, internal audit documents, personnel files, and records.

Conducted criminal background and processed onsite Drug Screening.

Managed employee terminations, performance and disciplinary concerns and handled employee training and development, new hire orientation.

Executed ADP Payroll.

Prime Distribution Services, Indianapolis, IN Sept. 2011 – April 2013

HR Generalist / Claims Analyst / Accounting Clerk

Provided job candidates by recruiting and screening.

Managed unemployment and worker compensation claims.

Maintained I-9 documentation, OFCCP, internal audit documents, personnel files, and records.

Handled employee terminations, performance and disciplinary concerns and employee training and development, new hire orientation.

Liable for employee insurance enrollment and cancellation.

Payroll ECI & Infotronics.

Review inventory to determine which charges are eligible for Claims.

Assist in month end accounting reporting procedures.

Process Returns due to Overage, damages, not on Purchase Orders

Arrange pick up with freight carrier and Distribution Centers.

Collections on Customer account for past due invoices.

Mailing, Filing and other Administrative duties.

U.S Security Associates, Inc. Indianapolis, IN Jan. 2010 –Sept. 2011

Administrative Assistant

Provided job candidates by recruiting, screening, interviewing, and testing applicants for security officer positions.

Managed unemployment and worker compensation claim cases which included attending telephone hearings.

Maintained I-9 documentation, OFCCP, internal audit documents, personnel files, and records.

Conducted criminal background, credit, social security and motor vehicle investigations.

Effectively handled employee terminations, performance and disciplinary concerns.

Liable for employee insurance enrollment and cancellation.

Executed employee training and development, new hire orientation.

Payroll / Billing processing and adjustments and Account Payables.

Safeco Insurance Co/Liberty Mutual Group, Indianapolis, IN Sept. 2004 – Jan. 2010

License Insurance Agent

Handled inbound and outbound telephone inquiries on customer policies.

Built a great rapport with agents by assisting, maintaining and generating increased sales and profits.

Accepted payments, payment arrangements and prepared account reconciliations.

Presented customer quotes on available coverage’s and new products.

Assisted agents with new computer programs providing ongoing guidance.

License Claim Adjuster, 2009– 2010

Continuously met company goal of 24-hour notification time via letter, email or telephone.

Built a rapport with rental car companies; authorized, terminated and issued payments.

Handled inbound and outbound calls to customers and body shops for status on repairs.

Verified rental coverage per auto policy.

Negotiated and monitored costs.

Education

Masters Business Administration (MBA) - Human Resource Management

Indiana Tech University, Indianapolis, IN

Bachelors of Business Administration (BBA) - Human Resource Management

Marian University, Indianapolis, IN

Associates of Arts (AA) Degree in Accounting

Lewis College of Business, Detroit, MI

Professional Skills

Notary Public, State of Indiana

Professional Affiliations

Member of Delta Epsilon Sigma-G7 Level

Member of Indy SHRM

Member of SHRM

Technical Skills

Workday, UKG, Kronos, E-Verify, Microsoft Office (Word, Excel, Outlook), WordPerfect, ICON Time keeping

AS/400, Syspro, Transportation Management System (TMS), Applicant Tracking System (ATS), ECI, Infotronics

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