Library Assistant Clerical Support

Yolanda Goines

* ***** ****** #** ********* MD **701 • 301-***-**** • ***********@*****.***

Library Assistant Dedicated and experienced Library Assistant with over 38 years of comprehensive expertise in library operations, cataloging, circulation, and patron services. Seeking to leverage my extensive knowledge and skills to effectively contribute to the growth of an organization.

Experience

JUNE 2019 - PRESENT

Library Assistant / Scientific Library Leidos Biomedical Research Fort Detrick/ Frederick, Maryland

Responsible for clerical support to both borrowing and lending divisions within the interlibrary loan department, taking on duties of the Order Clerk and Library Aides.

-Retrieve requests from interoffice mail, the Ariel computer system, the INNOPAC integrated library system, OCLC and Docline

-Conduct pre-order searching of all incoming requests, verifying their accuracy, current library ownership and making annotations as needed to fill in incomplete entries then notify department of request statuses. Respond to requestors and make referrals to the document delivery department as appropriate

-Mark item records for Leidos publications in the NCIF publications database

-Maintain statistics logbooks and invoices annotating with lender codes to make sure they are paid promptly

-Retrieve journals and fulfill requests from other libraries. Maintain file requests by patron name, item title and items outstanding as required by law

-Maintain copyright records to assure compliance with annual quotas

-Serve as member of the Creative Marketing and The Library Collection Inventory & Process Development Teams

AUG 1998- JUNE 2019

Library Technician, Interlibrary Loan /Scientific Library Data Management Services/ Wilson Information Services Corporation Fort Detrick/ Frederick, Maryland

Responsible for the ordering functions in the borrowing division of the interlibrary loan department.

-Retrieve requests from OCLC and Docline

-Provide rush and urgent patient care requests for Doctor’s offices and Emergency Rooms

-Prepare books for pickup by requestors and calculate the due dates for lender for lender slips

-Contact patrons and follow up on overdue items and alert them to the delivery of materials

-Return books borrowed from other libraries by US Postal Service

-Verify invoices by annotating with lender codes to make sure they are paid promptly

-Contribute to the success of a variety of public service outreach events offered by the library

-Cover the circulation desk as needed and provide back-up support for document delivery

APR 1987- AUG 1998

Library Aide / Circulation Desk Clerk C Burr Artz Library Frederick, Maryland

-Served at the circulation desk, assisting patrons with check out of materials

-Responsible for processing all periodicals and reference materials upon receipt

-Filled order carts for new books

-Oversaw audiotape collection

-Provided data entry and clerical support for the reference and bookmobile departments

-Trained other staff in the periodical department

Skills

Request/Database Management Collection Desk Management Document Delivery Support Annotation/Documentation Journal Retrieval & Fulfillment File Management Invoice Management Postal Service Coordination Statistical Record Keeping Customer Service Team Collaboration

Education

JUN 1986

High School Diploma Frederick High School Frederick, Maryland

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