Business Development Social Media

James W. Collier Sr.

Sunnyside, NY, ***** 201-***-**** *******@*****.***

Business Development Professional

Motivated and results-oriented Sales/business development professional with successful history of managing teams, projects, and client relationships. Deadline-driven with a combination of project management, team leadership, and organizational skills. Decisive leader with exceptional communication skills.

Areas of Expertise

Team & Project Management

Client Management

B2B Sales & Marketing

Social Media

Account Management

Database Research

Employee Mentorship

Business Development

Professional Experience

The Metro Group Long Island City, NY 2023 – Present

Account Manager

Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed

Building strong client relationships to maintain old business and acquire new customers

Collaborating with various internal departments to ensure they fulfill all customer requests

Resolving complaints and keeping track of all processes that pertain to the clients’ desires

Acting as the client’s representative in a firm to ensure their demands are met with a focus on improving the customer experience

Collecting and analyzing data concerning consumer behavior to understand changing needs

Fidelity National Information Services (FIS) Jersey City, NJ 2018 – 2023

Digital Sales Executive II

Collaborate with sales management team to plan and develop effective sales strategies to secure new clients.

Helped secure more than $90 million in Total Contract Value with clients including Barnes & Noble and Kroger.

Contact nearly 100 potential clients each week through inside sales calls and emails to establish product meetings.

Plan and attend yearly conferences.

Manage and maintain client databases.

Update company’s LinkedIn page to help promote initiatives and campaigns

Mentor and train new employees.

Named the Business Development Representative of Quarter (June 2019)

Techminds Group, LLC Hackensack, NJ 2016 – 2018

Business Development Representative

Contacted nearly 100 potential clients each week through calls and emails to secure product meetings for sales teams.

Provided advisory support and assistance to department supervisors and associates.

Updated company’s social media accounts (LinkedIn and Twitter) and managed email marketing campaigns.

First Choice Staffing & Office Team Staffing Manhattan, NY 2014 – 2016

Sales & Marketing Associate (Temp positions)

Contacted potential clients each week through sales calls and emails to secure product meetings for sales teams.

Provided advisory support and assistance to department supervisors and associates.

Updated social media accounts and managed email marketing campaigns.

Vend Natural Annapolis, MD 2011-2014

Telephone Sales Associate

Contacted potential clients each week through sales calls and emails to secure product meetings for sales teams.

Provided advisory support and assistance to department supervisors and associates.

Updated social media accounts and managed email marketing campaigns.

Extra Space Storage Rockville, MD 2006 –2011

Manager

Developed promotional campaigns to maintain and expand client base, resulting in 95 percent occupancy rate.

Interacted with customers to ensure satisfaction and implemented procedures for after-hours assistance.

Managed five-person staff and ensured corporate policies followed.

Ensured property met corporate safety and aesthetic standards with regular property evaluations and maintenance.

Processed and maintained all daily financial records and reports for corporate review.

Related Experience

U.S. Air Force ï Dover, Del. 1988-1994

Reservist

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