Freight Broker Administrative Assistant
Resume:
Traci Shanks
Freight Broker/ Agent/ Dispatcher
Stuart, FL 34994
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Scale House Operator/ Dispatcher
MC320LLC-Palm City, FL
August 2020 to October 2023
Mc320 LLC is a fill and sand pit. I ran the scale house. I dealt with the drivers, wrote the tickets, dispatched trucks and took payments.
Freight Broker/Dispatcher
Innovative Transportation Solutions LLC-Costa Mesa, CA February 2018 to August 2020
I was responsible for finding trucks to haul loads of freight we had been awarded. I utilized load boards and made phone calls to prospective drivers/ dispatchers to discuss loads we had. I also negotiated freight rates. I was responsible for getting the loads picked up on time and delivered in a timely manner. Freight Broker/ Agent/ Dispatcher
Loyal Transportation Inc-Jupiter, FL
May 2014 to November 2015
Spoke with customers regarding rates to transport their products Sought out trucking via personal contacts, Dat 360, Internet Truckstop and Get Loaded truck boards
Negotiated haul rates with drivers and or company dispatchers Posted loads and maintained load board updates
Dispatched trucks to designated pick up locations
Maintain contact with drivers to ensure timely deliveries Conveyed information to customers concerning any issues that may have occurred Familiar with not only legal loads but O/S O/D loads as well Cold calls to prospective customers to try to sell our services Answered phones, typed load confirmations, scanned and faxed documents along with a multitude of other clerical duties.
Dispatcher/Administrative Assistant
Mancil's Tractor Service-Stuart, FL
September 2005 to April 2013
Greet visitors and determine whether they should be given access to specific individuals Worked the front desk tending to customers
Answered phones and routed calls
Dispatched trucks, employee schedules,
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
Entered employee payroll hours, distributed checks, hired employees Handled cash from sales
Sold Aggregates
Worked in mechanics office ordering parts and tracking PM schedules. Perform general office duties, such as ordering supplies, maintaining records management database systems
File and retrieve corporate documents, records, and reports. Open, sort, and distribute incoming correspondence, including faxes and email. Make travel arrangements for executives.
Prepare invoices, reports, memos, letters, financial statements and other documents, spreadsheet and database
Dispatcher/Administrative Assistant
Mancil's Tractor Service-Palm City, FL
November 2011 to June 2012
Answer incoming calls at an incoming call center for Simple Mobile cel phone service. Address issues with each individual call as well as take measures to correct issues such billing, changing calling plans or calling issues with service.
Dispatcher/Administrative Assistant
Eddie Huggins Landgrading-Stuart, FL
May 2002 to July 2005
Greet visitors and determine whether they should be given access to specific individuals Worked the front desk tending to customers
Answered phones and routed calls
Dispatched trucks, employee schedules,
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
Entered employee payroll hours, distributed checks, hired employees Handled cash from sales
Sold Aggregates
Worked in mechanics office ordering parts and tracking PM schedules. Perform general office duties, such as ordering supplies, maintaining records management database systems
File and retrieve corporate documents, records, and reports. Open, sort, and distribute incoming correspondence, including faxes and email. Make travel arrangements for executives.
Prepare invoices, reports, memos, letters, financial statements and other documents, spreadsheet and database
Education
Diploma in Curriculum
High School Equivalency
2005 to March 2005
Skills
• Operations Management
• ERP systems
• Driving
• Accounts receivable
• Transportation management systems (10+ years)
• QuickBooks (1 year)
• Analysis skills
• Operations management
• Time management
• Records management
• Negotiation
• Customer support
• Proofreading
• Social media management
• Adobe Acrobat
• Relationship management
• Clerical Experience
• Accounting software
• Clerical experience
• Microsoft Excel
• Computer skills
• Accounts payable
• Marketing
• Accounts Receivable
• General ledger reconciliation
• Account Management
• Calendar management
• Construction
• Production planning
• Team management
• General ledger accounting
• Communication skills
• Quality assurance
• Accounting
• Project management
• Personal assistant experience
• Banking
• Supply Chain
• Management
• Restaurant experience
• Typing (10+ years)
• Cold Calling (5 years)
• Conflict management (10+ years)
• Cold calling
• Office management
• Sales
• Retail sales
• Microsoft Outlook (10+ years)
• Inside sales
• Forecasting
• Customer Service
• Typing
• Balance sheet reconciliation
• Transportation Management
• Customer service
• Leadership (10+ years)
• Shift management
• Supervising experience (10+ years)
• Freight (10+ years)
• Scrum
• Cash handling (10+ years)
• Quality Assurance
• Procurement
• Direct sales
• Logistics
• Pricing
• English
• Hospitality
• Cash register
• Windows (10+ years)
• Google Docs (10+ years)
• Front desk
• Purchasing
• Documentation review
• Organizational skills
• Office Management
• Forklift
• Administrative Experience (10+ years)
• Supply chain
• Account management
• Databases
• POS
Certifications and Licenses
Driver's License
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