Customer Service Representative
Resume:
Bryanna Howard
Houston, TX *****
********.************@*****.***
Work Experience
Dietary Aide
The Aspenwood Company-Houston, TX
Present
I serve residents food and look out for any food errors to ensure no tragedies Application Customer Service Representative
VIA BENEFITS INSURANCE SERVICES-Remote
July 2023 to January 2024
Answer the phone for participants get them enrolled into there insurance plan by filling out their application and taking payment if we need to in a timely manner. Office Assistant
The Aspenwood Company-Houston, TX
July 2022 to December 2023
Keep files organized
Store data in the correct files
Keep all confidential records sorted and locked up Shred all old records and update new records into files Retail Cashier & Sales Floor Support
Ross Dress For Less-Houston, TX
March 2022 to December 2023
• Assist customers with requests in store and on the phone.
• Ring up customers at the cash register, take payments, and issue receipts.
• Keep an eye on inventory levels and restock shelves as needed
• Demonstrate knowledge of products and services to customers Retail Cashier & Sales Floor Support
Nordstorm-Houston, TX
October 2022 to January 2023
• Assist customers with requests in store and on the phone.
• Ring up customers at the cash register, take payments, and issue receipts.
• Keep an eye on inventory levels and restock shelves as needed
• Demonstrate knowledge of products and services to customers
• Answer calls
• Close registers
• Make sure money count paperwork is accounted for on document sheet Beauty Advisor/Cashier
Jolla Bella Beauty Supply-Houston, TX
May 2021 to December 2021
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Handle cash, credit, or check transactions with customers
• Greet customers when entering or leaving establishment
• Provide excellent customer service to ensure satisfaction Hostess/Server
Buffalo Wild Wings-Houston, TX
January 2021 to September 2021
• Coordinate with wait staff about available seating options
• Escort customers to assigned dining or bar areas
• Answer incoming calls and address customers’ queries
• Provide accurate wait times and monitor waiting lists
• Cater to guests who require extra attention (e.g. children, elderly) Education
Bachelor's degree in Business Administration
Texas Southern University - Houston, TX
Present
Skills
• Host/Hostess
• POS
• Cashiering
• Pricing
• Food Preparation
• Product Demos
• Retail Sales
• Typing
• Multi-line phone systems
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