Lyne Nadia Anne Flaure Doute
HOMESTEAD EL 33032
TEL: 786-***-****
OBJECTIVES:
I am actively pursuing a career opportunity that can leverage my
skills and expertise to add value to the organization, particularly
in customer service support, where I aim to deliver exceptional
service quality.
EDUCATION:
2019 -2020: I completed my high school Diploma.
I am currently taking an ESOL class at Miami Dade College
Homestead Campus to learn my English.
Skills: Possesses experience in customer service
Ability to communicate fluently in English.
¢ Bilingual (English/ Creole)
¢ Ability to work in a fast-paced environment.
* Team Player
* Type 20 WPM
Work experience:
April 2024 to now: Popeyes Louisiana Kitchen**
In my role, I am responsible for providing basic services such as
greeting customers, making eye contact, repeating orders, and
thanking them for their business. I work in a kitchen
environment that involves using equipment like ovens, stoves,
and dishwashers. This setting exposes me to heat, steam, fire,
and noise. I am required to perform various physical tasks,
including sitting, standing, lifting, bending, kneeling, climbing,
and pushing or pulling items weighing up to 50 pounds.
Additionally, I need to possess manual dexterity, as well as
auditory and visual skills, and I must be capable of following
both written and oral instructions.
September 2024 to now: Advocate Group
My responsibilities include actively listening to patients' needs
and concerns and promptly reporting any changes in their
conditions to the healthcare team. I ensure that the patient's care
plan is followed accurately, including medication administration
and treatment schedules. Additionally, I provide support and
assistance with daily living activities to help maintain the
patient's independence and quality of life. I educate family
members about the patient's condition, care needs, and how to
best assist them. Furthermore, I communicate effectively with
doctors, nurses, and other healthcare professionals to coordinate
care and address any issues that may arise.