Personal Care Customer Service
Resume:
Nnenna Evangeline
Nwogute
Caregiver
PERSONAL
INFORMATION
Email: ***********@*****.***
Phone
Number
linkedin.com
SKILLS
AND
COMPETENCE
• Physical stamina
• Personal care (bathing, dressing,
grooming)
•
Mobility
support and transfer assistance
• Dementia and Alzheimer's care
• Administering medications and health
monitoring
• Housekeeping and home safety
maintenance
• Childcare and emotional support
•
CPR
and
first
aid certified
• Strong communication and empathy
•
Meal
preparation and
dietary
management
PROFESSIONAL
SUMMARY
Compassionate and dedicated caregiver
with
2 years' experience providing
personalized care
to
elderly individuals, children and persons
with
disabilities.
Skilled in
ass
isting
with
daily living activities administering medications and ensuring safe and comfortable environment. Adept at fostering emotional well- being through companionship and engagement. Certified in CPR
and Aid, with
a strong commitment
to
delivering high-qua
lity
caregiving services. Seeking
an
opportuni
ty
to
bring
my
skills
to
Canada
under
the caregiver immigration
program.
WORK
EXPERIENCE
Hospital
Receptionist
Patrick Otiji Specialist Hospital
(POSH)
Dec. 2017-Feb.2025
• Patient interaction and customer service
• Appointment scheduling and management
• Handling phone calls and communication
• Patient registration
and
medical record management
• Billing and payment processing
• Emergency and crisis handling
• Office administration and organization
• Coordination
with
medical and administrative teams
•
Use
of
hospital management system and software
Caregiver
Patrick Otiji Specialist Hospital
(POSH)
Sep
. 2022-Dec. 2024
• Assist Clients
with
daily personal hygiene, dressing and
mobi
l
ity
support.
•
Monitor
vital signs and document clients' health conditions, reporting concerns
to
medical personnel.
• Prepare mea
ls
according
to
dietary needs and cultural preference.
• Provide companionship, ensuring emotional and social engagements for clients.
• Administered medication, monitored side effects and recorded patient's response.
• Maintaining a clean and safe living environment through light housekeeping and organization.
• Support individual
with
dementia and Alzheimer's by implementing
cognitive stimulation activities.
• Educated family members on proper caregiving technics and home
safety.
EDUCATION
AND
QUALIFICATIONS
•
Caregiver
Training
Certification
Skill Development Council Canada
Certificate
in
Professional Care Service
•
Caregiver
Training
Certification
Dewdrop
Insti
tute
Certificate
in
Basic
professional Care Services
By
C
ity
&
Guild
of
London
Institute
•
Nigeria
Redcross
Society
Certification
Certificate
in
Basic
Life
Support
(CPR,AED
&
BLEEDING)
•
La
Plage
Meta
Verse
(LPMV)
Certification
Executive
diploma
in
International Healthcare
Administrat
io
n
•
Enugu
State
University of
Science
and
Technology
B
.s
c in Estate Management
• Institute of Management
and
Technology
(IMT)
Ordinary National Diploma (ONO)
In Estate Management
LANGUAGE
• English-Fl
uent
IMMIGRATION
AND
WORK
ELIGIBILITY
2024
2024
2024
2024
2013-2017
2005-2007
•
Seeking
employment
under
the
home
childcare
provider
pilot
or
home
support
worker
pi
lot
.
•
•
Eligible
for
LMIA-supported
job
offer
under
Canada's caregiver
immigration
pathways.
Ready
to
relocate and adapt
to
Canadian
£_a
regiving
standards
.
REFERENCE
IFUNAYA
ORJI
(Head Nurse)
Patrick Otiji Specialist Hospi
tal
(POSH)
Phone No
.:
Email: kob
iu
go
zi
**@*****.***
AHAM
CHRISTOPHER
(Hospital Manager)
Patrick Otiji
Spe
cialist Hospital (POSH)
Phone No
.:
Email : ***************@*****.***
Contact this candidate