Training Specialist On-Site
Resume:
Kimberly Martin
Concord, NC
**********@*****.***
Summary
Accomplished professional with experience in designing and delivering engaging training programs. Focused on helping employees develop new skills and become better equipped to perform their job roles. Proven track record of improving employee performance and morale. Hardworking, highly motivated, and eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Experience
Correctional Training Specialist
NC Department of Adult Corrections • Salisbury, NC
10/2023 - Present
■ Documented all training activities through detailed reports and data input. ■ Maintained an up-to-date knowledge base of current trends. ■ Provided guidance and mentorship to newly hired trainers. ■ Coordinated virtual meetings with remote employees using technologies such as Zoom or Microsoft Teams. ■ Provided on-site support to ensure successful implementation of training. ■ Managed the scheduling of classes based on available resources and training needs. ■ Scheduled training sessions and events, ensuring the availability of necessary resources. ■ Assessed training needs of staff and developed plans to address those needs.
Correctional Case Analyst
NC Department of Adult Corrections • Salisbury, NC
11/2010 - 10/2024
■ Researched best practices related to resolving challenging cases efficiently. ■ Applied critical thinking skills when troubleshooting difficult offender cases. ■ Reviewed documents related to offender inquiries prior to filing them in the database. ■ Created reports detailing key findings from case analyses for management review. ■ Participated in regular team meetings focused on improvement within the department's workflow processes. ■ Tracked progress of open cases daily using specialized software programs such as OPUS. ■ Collaborated with other departments to ensure cases were resolved promptly. ■ Utilized problem-solving skills to resolve complex offender issues quickly. ■ Conducted interviews with offenders and made recommendations for housing, programs, etc. to process them into the prison system. ■ Provided information and referred individuals to public and private agencies and community services for assistance. ■ Submitted reports and reviewed reports and problems with supervisors. ■ Compiled information on social, educational, criminal, institutional, and drug history.
Correctional Sergeant
NC Department of Adult Corrections • Salisbury, NC
08/2003 - 10/2024
■ Monitored inmate behavior and documented incidents per policy. ■ Ensured security by conducting regular patrols and monitoring access points. ■ Prepared detailed reports documenting all activities within the facility. ■ Provided guidance and instruction and evaluated the performance of employees. ■ Supervised and coordinated the activities of subordinate staff, such as correctional officers, counselors, and support personnel. ■ Responded quickly and effectively to emergencies and took appropriate action per established policies. ■ Used weapons or physical force when necessary to maintain the safety of other officers. ■ Maintained accurate records on offender population including housing assignments, classification levels, and medical needs. ■ Attended meetings and trainings related to corrections operations and practices and shared knowledge with colleagues.
Correctional Officer
NC Department of Adult Corrections • Salisbury, NC
04/2000 - 10/2024
■ Demonstrated ability to handle difficult inmates professionally and effectively. ■ Maintained order by conducting searches, head counts, and pat downs as necessary. ■ Developed excellent communication skills to de-escalate potentially volatile situations. ■ Utilized sound judgment and decision-making skills when dealing with inmates, staff, and visitors. ■ Enforced institutional rules through verbal warnings and written reports as needed. ■ Assisted in maintaining records of inmate activities including incident reports and disciplinary procedures. ■ Managed security operations during special events such as prisoner transportation, court appearances, and medical visits.
Skills
Training Program Development, Workshop coordination, Critical Thinking, Multitasking Abilities, Task Prioritization, Documentation and Recordkeeping, Data organization, Verbal and written communication, Data Entry, Virtual Learning Management
Education
Associate's in Cybersecurity
DeVry University Online • Naperville, IL
12/2024
Bachelor's in General Psychology
University of North Georgia • Dahlonega, GA
08/1990
Associate's Degree (AA)
Truett-McConnell University • Cleveland, GA
06/1988
Certifications
Criminal Justice Education and Training Standards Commission Advanced Corrections Certificate
Criminal Justice Education and Training Standards Commission Certified General Instructor
Criminal Justice Education and Training Standards Commission Certified Firearms Instructor
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