Medical Billing Referral Coordinator

Ryan L. Seale

**** ******** **. *** *** Orlando Fl. 32810 321-***-****

*************@*****.***

Professional Summary

Detail-oriented and compassionate healthcare administrative professional with a strong background in patient coordination, insurance processing, and medical billing. Known for seamlessly managing complex referrals, streamlining office operations, and ensuring patients receive the care they need. Dedicated to delivering efficiency with heart—because behind every policy, payment, and record is a person who deserves exceptional service. Work Experience

Owner Meals by Seales Orlando, FL November 2019 – January 2024

• Built a community-focused meal delivery service to provide nutritious, affordable food to elderly and homebound individuals.

• Helped bridge the gap for those without access to fresh meals, offering warmth, comfort, and dignity through food.

• Fueled by a passion for service, ensuring every meal delivered was more than just sustenance—it was a lifeline.

Patient Care Coordinator Windermere Pediatrics Orlando, FL May 2015 – November 2019

• Opened and closed a busy seven-provider practice, maintaining seamless day-to-day operations.

• Verified insurance, processed referrals, and collected payments with a patient-first mindset.

• Acted as a reassuring presence for families navigating the complexities of healthcare. Patient Referral Coordinator ABC Prosthetics and Orthotics Orlando, FL May 2013 – July 2015

• Secured insurance approvals, handled overdue balances, and collaborated with Worker’s Compensation cases.

• Organized monthly patient functions to foster a sense of community and support recovery for individuals adjusting to limb loss.

Referral Coordinator Dr. Mark Brooks Ocoee, FL 2010 – 2013

• Coordinated referrals, DME orders, and Home Health services for seven providers.

• Managed legal medical records with precision and confidentiality.

• Offered compassionate guidance to patients referred for hospice care, ensuring their needs were met with sensitivity.

Billing & Insurance Specialist Orlando Medical Center Orlando, FL 2009 – 2010

• Oversaw patient check-in/check-out, insurance billing, and accounts receivable processes.

• Managed electronic remittances and ensured accurate financial transactions. Billing Collector Drew Medical Center Ocoee, FL 2008 – 2009

• Navigated billing for major insurance providers, resolved appeals, and assisted patients with billing inquiries.

Billing & Insurance Specialist Orlando Medical Center Orlando, FL 2006 – 2008

• Posted hospital charges, processed Medicare/Medicaid claims, and led debt collection efforts.

Referral Coordinator JSA Medical Group Orlando, FL 2000 – 2006

• Specialized in Humana insurance referrals, handling case management and hospital pre- certifications.

Skills & Certifications

• Patient Scheduling & Coordination

• Insurance Verification & Billing

• Accounts Receivable Management

• Medical Records & Compliance

• Proficiency in Medical Manager, Microsoft Excel, Medware, Availity, Navinet, and EMR systems

• CPR Certified

• Event Coordination for Patient Recovery

Education

• Radiologist Bregen Vo-Tech Paramus, NJ 1995

• Business Administration & Criminal Justice Kean College Union, NJ 1990-1994

• Degree in Business Ellen Bourke School of Business 1985

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