Quality Assurance Repair Technician

ROYCE TOWNSEND

Groton, CT, *****

860-***-**** *****.*.********.****@*****.***

MAINTENANCE MANAGEMENT ENGINEERING

Detail-oriented Navy veteran with extensive experience as a submarine engineer and repair technician, seeking an engineering role to leverage expertise in technical troubleshooting, systems maintenance, and operational efficiency. Proven track record in maintaining, diagnosing, and repairing complex mechanical and electrical systems in high-stakes environments. Skilled in implementing preventive maintenance plans, improving process workflows, and ensuring strict adherence to safety and quality standards. Known for strong analytical skills, adaptability, and collaborative work style, with a commitment to supporting mission-critical engineering operations.

●Systems Analysis

●Technical Troubleshooting

●Project Coordination

●Process Improvement

●Quality Assurance

●Mechanical Design

●Root Cause Analysis

●Maintenance Planning

Safety Compliance

PROFESSIONAL EXPERIENCE

United States Navy Various Locations Jul. 2018 – Jun. 2025

Machinist Mate Auxiliary

Performed critical maintenance and preventive inspections on complex auxiliary equipment, ensuring optimal performance and extended equipment longevity. Addressed and resolved machinery issues swiftly, minimizing downtime and enhancing operational efficiency for a multi-billion dollar asset.

●Conducted troubleshooting and repairs on various machinery systems, maintaining high operational readiness.

●Identified and corrected over 2,000 material conditions, preventing equipment failures and improving system capability.

●Completed over 100 quality assurance inspections, verifying operational integrity and adherence to specifications.

●Led and supervised watch teams of 27 personnel, ensuring safe equipment operation and compliance with safety protocols.

●Managed procurement and inventory control for maintenance materials, maintaining budget adherence and consistent operations

Petty Officer Second Class

Executed technical and administrative duties to support mission objectives and maintain operational readiness. Supervised junior personnel, ensuring adherence to safety protocols and high standards in all tasks.

●Performed equipment maintenance and repairs, achieving 100% operational availability.

●Trained and mentored team members, enhancing skills and readiness across the unit.

●Managed inventory and logistics, ensuring essential supplies and tools were readily available.

●Conducted inspections and quality control checks, upholding safety and procedural compliance.

●Coordinated daily operations within the division, supporting efficient workflow and task completion.

Submarine Engineering/ Repair

Served as a submarine engineering repair technician responsible for the maintenance, repair, and operational readiness of critical mechanical and electrical systems. Supported mission-critical tasks by diagnosing issues and implementing timely solutions to enhance submarine performance and safety.

●Conducted preventive maintenance on propulsion, hydraulic, and auxiliary systems to ensure optimal functionality.

●Diagnosed and repaired complex malfunctions in confined, high-pressure environments.

●Maintained detailed records of repairs and system updates for compliance with Navy standards.

●Collaborated with engineering teams to enhance maintenance protocols and reduce system downtime.

●Trained junior technicians in troubleshooting techniques and safe handling of engineering equipment.

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