Human Resources Coordinator
Resume:
Joe A. Gonzales
*** ****** ******* #***, ******, GA 31322, 912-***-****, *************@*****.***
OBJECTIVE:
To continue to grow in my grasp of the HR world while growing with the company I work for and enhance the company’s profile through the work I preform.
SUMMARY OF QUALIFICATIONS
• Professional with over 20 years of experience in administration and Human Resources positions.
• Excellent analytical and organizational skills; independently plan and execute all assigned duties; working well under pressure to meet tight deadlines
• Recognized by upper management for integrity, dependability, flexibility, and strong work ethic.
• Extensive experience in human resources; able to build trust and rapport quickly with management and associates
• Proficient in various computer software applications and hardware functionality – HRIS systems.
• Excellent oral and written communication skills being able to speak to high-ranking officials and maintain the same quality of communication with lower ranking employees. Able to read, write and speak English and Spanish.
• Able to organize large conference events with over 500 people attending, while working simultaneously with various entities, stake holders and the general public.
• Conducted thorough and accurate EEO and other investigations in a discrete manner.
• SHRM Member
• Professional Conference Interpreter. Medical and Judicial interpreter as well – English to Spanish. PROFESSIONAL EXPERIENCE:
Human Resources Representative / HR Specialist (March 2024 until February 2025) Yusen Logistics (Americas) Inc.
Human Resources Coordinator (March 2023 until March 2024 bought out) Taylored Services
Hardeeville, SC
March 2023 – February 2025
• HR Representative/Specialist for multiple warehouses – Oversaw these REMOTELY – Charleston, SC / Chicago, Ill. / Dallas, TX/ Laredo / Los Angeles, CA / Miami, FL / Waco, TX – Savannah, GA ONSITE.
• Managed the on-onboarding processes for company employees including job announcements, resume screening, interviews, scheduled preemployment drug screenings, background checks to include E-Verify and conducted onboarding in English and Spanish.
• Worked with Operations to determine temp workers needed, tracked machine operator training and maintained DNR/DNU listing.
• FMLA Coordinator – reviewed applications, approved, coordinated and tracked FMLA.
• Assisted with Short Term Disability submissions as well as reviewed and submitted ADA requests.
• Facilitated and Conducted Benefits Open Enrollment
• Supported the company’s annual performance review process including following up with managers and employees to ensure completion and answer questions.
• Provided front line support to employees, managers and executives to human resources inquiries such as clarification of human resources policies.
• Records Liaison -keeping up records both on paper as well as electronically
• Auditor – conducted internal I-9 Audits for company employees as well as audited 3 temporary agencies for State and Federal Compliance.
• Worked with Developmental Training Manager to establish training materials for S.I.T program
• Led EEO investigations, made recommendations of actions, tracked compliance
• Committee Member working on new Employee Handbook
• Tracked Attendance compliance, recommended corrective actions according to policy.
• Served as interpreter for Operations also translated materials into Spanish for warehouse notices
• Conducted all exit clearances both voluntary or disciplinary exits
• HRIS systems – UKG Pro / MYHR / ADP / BSwift (manager user) / Matrix / Chrome River / Brivo (super user) / Velkcamera (administrator)
• Trained and certified in AED / CPR/ First Aid / BBP Human Resources Generalist
Georgia Ports Authority
September 2021 – March 2023
Responsible for conducting various daily operations within the Georgia Ports Authority. Manage and track the Employee Evaluations and entered increases and submitted payment requests to payroll for late evaluations. Reviewed personnel actions for completeness and accuracy from all departments and submitted correct actions to senior management for final approval. Review resumes and selected candidates to be interviewed. Scheduled and assisted with interviews specializing in Port Police Officers, Assistant Manager and Operations Coordinator positions however also screened and interviewed candidates for all other positions as requested. Processed approved candidates for hire and onboarding in the ADP system. Conduct new hire orientation for newly hired employees. Responsible to eVerify all candidates when being onboarded. On occasions have sent FMLA letters to employees who are out on leave. Was serving as the Compliance person for our office group ensuring that we are compliant with both State and Federal signage across the Savannah, Brunswick, Tennessee, NJ locations. Human Resources Assistant
Department of Homeland Security, Transportation Security Administrative March 2015 – September 2021
Major accomplishments:
• National Transfer Program POC – verifying eligibility of employees and coordinating the smooth transition of those selected for transfer. Hiring Team member – organize all files and materials to hold airport assessments, ensure compliance in arranging payment for hotel or conference rooms used. Work with stakeholders to ensure smooth running assessments. Coordinator for Voluntary Leave Program – to ensure donated leave and recipients are matched up for accurate process.. New Hire Orientation POC – scheduling space, contacting candidates and informing staff of agenda and processing. Created and maintained the Employee Directory and agency in-processing and out-processing listing. Monetarily maintain and track the US Mail Postage for the agency. Special Employee Engagement Project Officer representing the Department of Homeland Security Initiatives and Community Outreach. Executive Assistant Backup. Surge Capacity Force Member – deployed to field camp Beaumont, Texas 45 days, assisting FEMA in Hurricane Harvey as a Claims Review Specialist. Special Projects – innovative and always sharing ideas to help sustain the TSA Mission. Diversity Agent for Change for TSA State of Georgia (except Atlanta). Gateway Keeper for Suicide Prevention for my unit. Interpreter for check point issues from English to Spanish.
Executive Assistant
Department of Homeland Security, Transportation Security Administrative October 2014 – March 2015 (temporarily filled in vacant position) Major accomplishments:
• Tracked Performance and Incentive Awards for the FSD Staff and the Transportation Security Officers. Scheduled and Coordinated the Airport Stakeholder Meeting with the FSD. Scheduled and Coordinated the Mission Support and Screening Operation Meeting with each Section Directorate and Managers. Scheduled and Arranged Business Travel Plans via Air and Ground Transportation for the FSD and coordinated with outside agencies to create an agenda
• Administrative Assistant – March 2013 – October 2014 Major accomplishments:
• Created a tracking system for the Joint Award Committee (JAC) consisting of Time Off Award (TOA) and Monetary Awards. Scheduled and Coordinated interviews for TSOs and MAP Positions. Tracked Employee Relation (ER) Case Files for the Savannah Hub and Spokes Airports. Maintain and ensured that panel and candidate interview materials and records were secured
Human Resource Assistant – Detailed - April 2012 - March 2013 Major accomplishments:
• Work with the Federal Security Director Staff to plan and implement events that are designed to promote a more collaborative and engaging environment in the workplace. Develop and maintain information trackers containing employee awards, Employee Performance and Management Plan (EPMP), transfers, change in work schedules, termination, Employee Relation database cases, FMLA, VLTP and others as needed. Maintain HR personnel files to ensure compliance. Conduct quarterly audits of assigned program areas to ensure compliance with TSA policies and procedures. Transportation Security Officer (TSO) –March 2008 – April 2012 Major accomplishments:
• Work to maintain the traveling public safe from foreign and domestic threats. Dual Certified Screening Officer. TSA Volunteer Team Member – chosen to work in LAX during PSE testing 30 days. Employee Advisory Committee Team Member. FSD Special Projects – TSO Training Project / TSA Step Progression Project. Lean Six Sigma Project Lead. Transportation Security Officer of the Year 2010 Hub and Spokes. Manpower Inc. – Gold Level Staffing Agent - March 2006 – March 2008
• Hire skilled workforce for a variety of jobs, Computerized Testing of hiring candidates, Interview potential employees using a variety of tools. Trained employees on work safety for different work environments. Stakeholder intake and Payroll Processing. Testified in Department of Labor disciplinary hearings and follow-up. Safety Site Inspections and Reporting of Worksite locations. Scheduled Stakeholder/Client Meetings. Negotiated pricing for labor hours worked. Travel – Arranged Travel for Staff to due site visits. EEOC – Case Complaints Liaison. Track and monitor employee incentive programs for new hires. Gold Level Staffing Agent
Associations:
SHRM Member - Since 2023
Georgia Statewide Human Trafficking Taskforce -Group 1 Member from 2018 to 2021 Savannah Interagency Diversity Council (SIDC)
• Board Member from 2020 to 2021
• Member from 2014 to 2020
• Savannah Traffick Jam Conference Program Coordinator from 2014 to 2020
• Savannah Traffick Jam Conference Chairman in 2018 and 2019 (over 500 attendees) Savannah Working Against Human Trafficking (SWAHT)
• Board President from 2019 to 2022
HOPE Court – Juvenile Court - Steering Committee – Intake from 2021 - 2022 References:
• April Brantley – DHS HR TSA – 901- 496-2805
• Erin McCune – HR Assistant Manager GPA - 478-***-****
• Andy Scott – Regional HR Manager Yusen – 562-***-**** Languages:
• English / Spanish – Read, write and speak both fluently
• Have served as a conference interpreter and have professionally translated documents Additional Information:
In the past I was an EMT S working for an ambulance service. I have worked in a hospital in the ER Trauma Unit. I have been a CNA working in the Alzheimer unit caring for 22 patients. I served overseas for 6 years as a missionary helping the local community with a variety of issues in the city I was assigned. I was a Disaster Relief Volunteer for the Department of Homeland Security on loan to FEMA for 45 days working both in the Call Center, Command Center and Field Recovery Center where I reviewed denied claims for disaster victims during hurricane Harvey. I am very comfortable helping people and speaking with them in both English and Spanish. Page 1 of 1
February 11, 2025
Letter of recommendation for Joe Gonzales
To whom it may concern:
I am writing to recommend Joe Gonzales. Joe worked with us at Yusen Logistics as a Human Resources Specialist/Representative and reported to me in my position as Regional Human Resources Manager. As an employee, Joe was always extremely professional in working with all levels of the organization. During Joe’s time in my team, he managed several migration projects as Taylored Services was integrated into Yusen Logistics including being part of the committee that revised the Yusen employee handbook.
I have always put a premium on customer service among my team members and Joe never failed to deliver. Whether assisting someone with a benefit question or working with an employee on a performance issue, Joe is always concerned that the employee’s needs are being met.
Joe is wonderful to work with and I would not hesitate to hire him again. Should you have any further questions about him, please do not hesitate to contact me. Sincerely,
Andy Scott
Regional Human Resources Manager
Yusen Logistics (Americas) Inc.
Mobile: +1-562-***-****
E: ****.*****@**.*****-*********.***
W: www.yusen-logistics.com
Department of Homeland Security
Transportation Security Administration
Savannah/Hilton Head International Airport
Savannah, GA 31708
Page 1 of 1
Date: May 15, 2025
To: To whom it may concern
From: Toby Poston
Hiring Coordinator
DHS TSA Savannah
Subject: Letter of Recommendation
I am writing to recommend Joe Gonzales for employment in HR. Joe worked with me at the Department of Homeland Security Transportation Security Administration as a Human Resources Assistant and reported to me as the Hiring Coordinator for all commercial airports in Georgia except Atlanta. As a key element of my team, Joe was always extremely organized and very professional in working with all levels of management, stakeholders and passengers. During Joe’s 13 years with the agency, Joe’s time on my team, he assisted and managed several aspects of the hiring process from recruiting, setting up hiring assessments, job offers and leading his team during orientations. During this time, he demonstrated critical thinking and analytical skills when faced with complex issues. He is always looking to improve processes and is very adaptable to changes as they come up. Joe has also led the Mission Support Team in putting together daily processes for all aspects of Human Resources. Joe has gained the respect of everyone that meets and works with him always being very serviceable when approached. In short Joe took his job seriously and always met the goals of the mission on a daily basis. I would recommend him for any job and am sure he will succeed in whatever employment he accepts.
Should you have any further questions please do not hesitate to contact me at the number below. Best Regards,
Toby Poston
Hiring Coordinator
CJKANTRG, LLC
135 Canal Street
Park West Building, Suite 100
Pooler, GA 31322
March 4, 2025
To Whom it May Concern,
I am writing to wholeheartedly recommend Jose “Joe” Gonzalez for any HR position requiring a dedicated, results-oriented professional with exceptional expertise in several if not all human resources management. I had the pleasure of working alongside him at Taylored/Yusen Logistics for nearly two years, where he consistently demonstrated outstanding abilities in employee relations, recruitment, performance management, and policy development. Throughout his tenure, Joe was instrumental in streamlining communications between staffing agencies and the company. One of his strongest skills is building strong relationships with peers, business partners like myself. Self-driven, committed to continuous learning and always eager and willing to share knowledge resulting in an unprecedented 97% positive conflict resolution. I am confident that Joe would be a valuable asset to any organization seeking a skilled and dedicated HR professional. Please do not hesitate to contact me if you require further information.
Sincerely,
Lisette Ordaz
Onsite Supervisor
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