Account Executive Sales

AMBER PETERSON

PROFESSIONAL SUMMARY

Dynamic and results-oriented Sales Account Executive with a comprehensive background in orchestrating successful catering sales operations at M Culinary Concepts. Leveraging industry-leading Caterease software, adeptly managing inquiries, event logistics, and detailed quoting processes. Known for cultivating strategic relationships with clients and DMCs, exceeding expectations in seamless event execution. Demonstrates a strategic approach to sales, consistently surpassing targets, fostering client loyalty, and curating unparalleled event experiences. Proficient in negotiation, collaboration, and proactive lead management, resulting in increased bookings and high client satisfaction. Exhibits exceptional leadership and organizational skills in end-to-end event coordination, ensuring exceptional customer service and personalized consultations. Recognized for promoting cross-team collaboration, driving business growth, and achieving notable promotions to Sales Director and Lead Office Manager roles. Proficient in Sales Force, Caterease, and Microsoft Office.

As a Sales Account Executive at M Culinary Concepts, I orchestrated comprehensive catering sales operations, promptly addressing inquiries, coordinating event logistics, and crafting detailed quotes using industry-leading Caterease software. I cultivated strategic relationships with clients and Destination Management Companies (DMCs), ensuring seamless event execution and exceeding client expectations. By strategically employing proven sales methodologies, I consistently surpassed food and beverage minimums, securing bookings, and fostering client loyalty. Collaborating seamlessly with culinary artisans, operational experts, and premier rental partners, I curated unparalleled event experiences while meticulously managing payment transactions and rental logistics. Spearheading the creation and dissemination of precise Banquet Event Orders (BEOs), I ensured flawless execution and client satisfaction. Demonstrating unwavering commitment to excellence, I adhered to established Standard Operating Procedures

(SOPs), maintaining unparalleled service consistency and brand integrity. Operating in tandem with senior sales leadership, I provided instrumental support in client engagement and event coverage, reporting directly to the esteemed Director of Sales and Marketing.

M Culinary Concepts - Phoenix, AZ

Sales Account Executive

April 2023- April 2024

EXPERIENCE

EVENT EXPERT

SALES, COORDINATION & MANAGEMENT

480-***-**** *************@*****.*** Tempe, Arizona Key Achievements:

Consistently met or exceeded sales targets, contributing to business growth. Developed and nurtured client relationships, resulting in repeat business and referrals. Ensured high levels of client satisfaction through meticulous attention to detail and adherence to procedures.

EXPERIENCE (CONTINUED)

AMBER PETERSON

Proactively managed leads, cultivating a strong client pipeline. Conducted property tours to highlight unique amenities, driving increased bookings. Collaborated seamlessly across departments for flawless event execution, spanning weddings, banquets, galas, and business meetings. Showcased expertise in industry competition, pricing, and amenities, leveraging strategic sales techniques. Consistently exceeded sales targets through successful strategies. Negotiated contracts adeptly, meeting diverse client preferences and budgets. Fostered cross-team collaboration for memorable events. Handled inquiries professionally, achieving high client satisfaction. Utilized software tools for efficient sales processes and informed pricing strategies through market research. Classic Hotels - Phoenix/Scottsdale, AZ

Catering Sales Manager

2022-2023

EXPERIENCE

EVENT EXPERT

SALES, COORDINATION & MANAGEMENT

480-***-**** *************@*****.*** Tempe, Arizona Exceeded Sales Targets: Consistently surpassed sales goals, achieving revenue growth through strategic sales techniques, competitive market analysis, and exceptional client relationship management.

Seamless Event Execution: Orchestrated successful weddings, banquets, galas, and business meetings by coordinating with various departments, vendors, and clients, resulting in high client satisfaction and positive feedback.

Effective Team Leadership: Led and motivated cross-functional teams, including culinary, banquet, and administration staff, fostering a collaborative work environment that optimized event delivery and enhanced overall productivity.

Customer-Centric Approach: Demonstrated a customer-first mindset, actively listening to client needs, providing tailored solutions, and ensuring memorable experiences, leading to a loyal and returning client base.

Wedgewood Weddings - Mesa AZ

Catering Manager & Office Manager

Led end-to-end event coordination, ensuring exceptional customer service and personalized consultations. Tailored custom quotes and conducted comprehensive client tours, resulting in impactful event sales and high satisfaction. Maintained proactive engagement throughout the sales process, addressing inquiries and guiding booked clients seamlessly. Orchestrated successful planning appointments and consistently managed vendor relationships. Achieved A-graded client feedback and consistently surpassed sales goals. Promoted to Sales Director, demonstrating leadership and unwavering commitment to service. Led as Lead Office Manager, fostering seamless collaboration across departments. Nurtured strong client relationships, contributing to enduring loyalty. Proficient in Sales Force, Caterease, and Microsoft Office. 2019-2022

EXPERIENCE ( CONTINUED)

AMBER PETERSON

EVENT EXPERT

SALES, COORDINATION & MANAGEMENT

480-***-**** *************@*****.*** Tempe, Arizona Restaurant and Beverage Manager

EXPERIENCE ( CONTINUED)

Las Sendas Golf Club - Mesa, AZ 2012-2019

As the Restaurant and Bar Manager, I directed all facets of operations, overseeing a team of 40+ staff members and ensuring seamless daily functioning. I managed reservations via Open Table, optimized table bookings, and addressed guest comments. Procurement of beverages across the property and vendor coordination were proficiently handled. I supervised and trained staff, resolving issues, conducting interviews, and organizing training. Coordinating large events and promptly addressing customer concerns showcased my commitment to exceptional experiences. Effective labor management and meeting sales goals demonstrated financial acumen. I introduced refined tracking systems, including cost monitoring and innovative budget oversight. My initiatives extended to staff training, including manuals and menus. This journey culminated in a promotion from Server/Bartender, driven by outstanding customer service and consistently exceeding expectations.

CONTINUED

Event Management: Spearheaded end-to-end event sales and coordination, delivering bespoke consultations and customized quotes, resulting in consistently successful event bookings and high customer satisfaction.

Organizational Skills: Directed events for up to 200+ attendees, overseeing flawless décor setup and meticulous adherence to timelines for seamless event execution. Sales: Exceeded company and personal sales targets, earning exemplary A graded comment cards quarterly, and receiving recognition for consistently meeting revenue and booking objectives.

Leadership: Elevated to Office Manager for outstanding leadership and top-tier customer service, fostering collaboration across departments and cultivating enduring client relationships to ensure a loyal and satisfied clientele.

Wedgewood Weddings - Mesa AZ

Catering Manager & Office Manager

AMBER PETERSON

EVENT EXPERT

SALES, COORDINATION & MANAGEMENT

480-***-**** *************@*****.*** Tempe, Arizona SKILLS

EDUCATION

Sales Expertise

Event Coordination

Customer Service

Leadership

Team Management

Vendor Relations

Communication

Problem Solving

Time-management

Strategic Planning

Collaboration

Financial Management

University of Wisconsin

Chandler-Gilbert Community College

General Studies

PROFICIENT IN: MICROSOFT OFFICE, SALESFORCE,

DELPHI, CATEREASE, OPEN TABLE, JONAS, ALOHA,

AND OTHER POINT OF SALE SYSTEMS

Contact this candidate