Zoey Cooper
304-***-**** ************@*****.*** Fayetteville, NC 28303
SUMMARY
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts.
Organized and patient individual polished in handling customer complaints and replenishing stock.
Flexible and outgoing team player commended for demonstrating honesty and integrity with
customers, team members and supervisors.
SKILLS
+ Customer engagement + Customer service
+ Inventory management + Sales strategies
+ Visual merchandising
EXPERIENCE
Sales Associate, Pet Supplies Plus, February 2025-Current
Hope Mills, North Carolina
+ Upsold additional items based on customer interests and needs.
+ Processed transactions using a point-of-sale system.
Sales Associate, Buckle, October 2023-October 2024
Fayetteville, North Carolina
+ Upsold additional items based on customer interests and needs.
+ Processed transactions using a point-of-sale system.
Key Holder, Advanced Auto Parts, January 2023-October 2023
Pembroke, North Carolina
+ Performed daily banking duties such as deposits and withdrawals of funds from registers.
+ Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities
for improvement.
+ Organized backroom storage areas to maximize efficiency of space utilization.
Sales Associate, Journeys, March 2021-August 2021
Jacksonville, North Carolina
+ Upsold additional items based on customer interests and needs.
+ Processed transactions using a point-of-sale system.
+ Conducted inventories on a regular basis to track stock levels.
Manager in Training, Rue21, April 2019-March 2021
Vienna, West Virginia
+ Maintained accurate records of employee attendance, performance reviews, disciplinary
actions.
+ Identified opportunities for process improvement through analysis of existing practices and
technologies.
+ Established objectives for individual departments and monitored their progress towards
achievement of those goals.
EDUCATION AND TRAINING
High School Diploma
University of North Carolina At Pembroke, Pembroke NC