Patient Care Long-Term

Dametreia Richardson

Indianapolis, IN *****

317-***-**** *********************@*****.***

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PROFESSIONAL SUMMARY

Diligent CNA with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.

SKILLS

• Electronic health records • Communication skills

• Time management • Attention to detail

• HIPAA compliance • Infection control practices

• Lifting and transferring • Safety precautions

• Bedside manner • Direct patient care

WORK HISTORY

CNA 11/2023 to 09/2024

Hooverwood A Jewish Community - Indianapolis, IN

• Assisted patients with daily living activities, promoting independence and dignity.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

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• Enhanced patient satisfaction by providing compassionate and attentive care.

• Supported needs of 8 to 10+ residents under long-term care. CNA 10/2020 to 05/2023

Brookview Nursing Home - Indianapolis, IN

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

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• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

• Assisted patients with daily living activities, promoting independence and dignity.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

• Supported needs of 8 to 12+ residents under long-term care. BUSINESS OFFICE SPECIALIST 09/2017 to 07/2020

Indy Auto - Indianapolis, IN

Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.

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Managed vendor relationships, negotiated contracts, and ensured timely delivery of goods and services.

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Resolved client disputes professionally through clear communication of contract terms, ensuring mutually agreeable resolutions that fostered lasting partnerships.

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• Reviewed invoices, payment requests, and expense reimbursements Provided clerical support to company employees by copying, faxing, and filing documents.

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• Maintained status reports for client projects.

Optimized customer experience by delivering superior services and effectively troubleshooting issues.

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• Accomplished multiple tasks within established timeframes. Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

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Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.

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EDUCATION

Nurse Aid Training - Indianapolis, IN Certificate of Technical Studies Certified Nursing Assistant, 03/2000

CERTIFICATIONS

• Certified Nursing Assistant (CNA) - State Boards of Nursing.

• Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).

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