Program Coordinator Administrative Associate

Alex Eliades

804-***-**** • *********@*****.***

EDUCATION

American University Washington, DC

Master of Arts in International Service May 2019

Concentration: U.S. Foreign Policy and National Security Virginia Commonwealth University Richmond, VA

Bachelor of Arts, History and in Political Science May 2016 VCU Globe Certificate in Global Education July 2015 Study Abroad:

• Bangkok, Thailand (August 2015 – December 2015)

• Shimane, Japan (June 2015)

• Oaxaca, Mexico (May – June 2014)

PROFESSIONAL EXPERIENCE

Program Coordinator Washington, DC

World Learning February 2024-Present

• Optimized program logistics for the U.S. Speaker Program, arranging travel, accommodations, and per diem disbursements, ensuring seamless execution of high-impact public diplomacy initiatives.

• Established efficient communication channels with the State Department and participants, resolving travel and documentation issues to facilitate timely program implementation.

• Collaborated with a visa service provider to streamline the issuance of passports and visas, reducing processing delays and enhancing participant satisfaction. Legal Research Assistant Richmond, VA

Lantz & Robins, P.C. March 2023-January 2024

• Conducted research on personal injury legal matters for law firm. Cultural Vistas Washington, DC

Visa Specialist December 2022 – March 2023

• Expanded a portfolio of critical corporate clients for J-1 Visa sponsorship, fostering international collaboration and advancing program goals with clients such as Google and Meta.

• Partnered with internal teams to refine visa processes, reducing turnaround times and elevating client satisfaction.

Legacy International Washington, DC

Project Coordinator March 2022 – November 2022

• Managed the logistics of two Saudi Young Leadership Exchange Programs with over 80 participants, producing a detailed master schedule and coordinating transportation, accommodations, and event planning to accomplish program goals of immersing Saudi participants in communities in the United States and improving people-to-people diplomacy.

• Recruited and mentored program interns and associates, empowering them to take ownership of tasks and contribute to program success.

• Designed and executed cultural outings and training events, promoting cross-cultural understanding and engagement between participants and local communities.

• Managed program budgets, optimizing resources to achieve program objectives while adhering to financial constraints.

Global Ties U.S. Washington, DC

Client Liaison for School of International Service Practicum January – May 2019

• Evaluated the Global Ties U.S.’s capability to implement a membership program, drafting a final report with recommended avenues of increasing youth membership and hosting meaningful events.

• Conducted research via an online survey and interviews with persons involved in the International Visitor Leadership Program and other public diplomacy actors.

• Maintained consistent communication with Global Ties U.S. as well as drafting survey and interview questions, conducting interviews, and analyzing responses ensuring to ensure project milestones were met and final deliverables exceeded client expectations. Fulbright Association Washington, DC

Membership and Operations Intern August – December 2018

● Supported the Fulbright Association’s national 52-chapter network in the management and recruitment of membership.

● Participated in the management of grants and other budgeting, including grants for chapters coordinating with Department of State funds.

VCU Global Education Office Richmond, VA

Intern, Iraqi Young Leaders Exchange Program June – July 2014

● Facilitated activities and engaged with Iraqi undergraduate students in a program at Virginia Commonwealth University, funded by the U.S. Embassy in Baghdad and implemented by Meridian International Center.

● Developed and administered programming with fellow interns for Iraqi exchange students based in immersing them in the Richmond community, including budgeting programs and evaluation of programs’ impact.

Office of Senator Bill Nelson Washington, DC

Legislative Intern May – July 2016

● Handled constituent communications, addressing inquiries and feedback to enhance community relations with the Senator’s office.

● Summarized congressional hearings and briefings, providing critical insights to inform legislative priorities and decision-making.

ADDITIONAL EXPERIENCE

Allianz Richmond, VA

Customer Service June 2021-March 2022

• Taking phone calls from cardholders regarding benefits inquiries and assisted them with their insurance claims.

US Census Bureau Richmond, VA

Office Clerk- IT June -November 2020

• Taking phone calls for IT assistance and notating in Remedy software. Troubleshooting for employees of the Census Bureau. Assisting in maintenance and organization of the IT storage room.

Matthew Stewart - Attorney at Law Hopewell, VA

Paralegal October 2019-February 2020

• Clerical work for a law firm, including scheduling, taking phone calls, and using Clio software to organize the attorney's affairs.

Prince George County Public Schools Prince George County, VA Substitute Teacher August 2016 – June 2017

● Filled in for absent teachers on a regular basis at Prince George High School.

● Filled in for a special education teacher who had not yet arrived for the first three weeks of school by teaching her classes with original lesson plans, including a math class for the mentally handicapped.

SKILLS

Language: Spanish (intermediate)

Software: Microsoft Office Suite, Logic Pro X, Adobe Photoshop

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