Quality Analyst

Sparsha Shekar Siddhamshetty

Quality Analyst

Phone: +1-571-***-**** Email: ***************@*****.*** Location: Frisco, TX

SUMMARY

QA Tester with 2+ years of experience in manual testing, API testing, Web Testing, and automation testing across Insurance and F&B industries. Specialized in Guidewire Insurance Suite testing, API validation using SOAP UI and Postman, and log analysis with Kibana. Played a key role in defect identification, regression testing, and production stability, earning recognition for reporting high-impact defects. Proficient in performance testing with JMeter, root cause analysis, and process improvements to enhance application reliability and user experience. Led comprehensive testing efforts for account management, quote, and order management, ensuring seamless functionality and performance. Collaborated closely with cross-functional teams, managed defects using JIRA, conducted UAT sessions, and implemented automated testing using Selenium.

EDUCATION

Master of Science in Information Technology, University of North Texas, Denton, TX May 2024 Bachelor’s Degree in Computer Science, Kakatiya Institute of Technology and Science, Warangal, India September 2020

CERTIFICATIONS

Guidewire Certified Associate – Insurance Suite 10.0 Analyst

SKILLS

Languages: SQL, Java, C, Python

Web Development: HTML, CSS, PHP, JSP, JDBC

Tools: SOAP UI, Postman, Kibana, Jira, Kanban, Confluence, Jenkins, Playwright, Selenium, Cypress, JMeter, GitHub, Microsoft Office Suite

Databases: PostgreSQL, MYSQL

Testing Methodologies: Agile/Scrum, Waterfall, CI/CD, Agile Development

Cloud Services: AWS Cloud (EC2, S3, RDS, Lambdas, SNS, SQS, CloudWatch)

Domain/Testing Skills: Guidewire Software - Policy Center, Billing Center, Claim Center, Functional Testing, Regression Testing, System Integration Testing, User Acceptance Testing, Performance Testing, Load testing, Desktop Application Testing

Skills: Communication Skills, Reliability, Software Quality Assurance, Presentation Skills, Software Development, Detail Oriented, Bug Tracking

EXPERIENCE

ELXR Technologies, USA September 2024 – Present Quality Engineer

Collaborated with clients to understand the end-to-end business processes, utilized various techniques and digital transformation tools to gather, track, and analyze requirements, ensuring alignment with the client’s objectives.

Conducted comprehensive testing focusing on features such as account management, quote, and order management to ensure functionality and performance met business requirements.

Created and maintained detailed test cases and test scripts based on functional specifications and user stories, ensuring coverage of all application features, security and user scenarios.

Worked closely with developers, business analysts, and product owners to clarify requirements, address defects, and enhance overall application quality during the development lifecycle.

Conducted regression testing after each software release to verify that new features did not adversely affect existing functionalities, utilizing documented test cases for efficient execution.

Facilitated UAT sessions with end-users to gather feedback on application usability and functionality.

Managed and tracked defects, testing results using tools like Jira, documenting issues with detailed steps to reproduce, screenshots, and severity levels to facilitate timely resolution by the development team.

Developed and maintained QA test automation scripts using tools like Selenium focusing on login functionality, user registration, and billing workflows.

Deloitte, Hyderabad, India November 2020 - December 2022 Quality Assurance Analyst

Experienced in testing Guidewire Insurance Suite and its integration with quoting vendors and third-party services, with a strong understanding of P&C Insurance Industry.

Managed end-to-end testing of an insurance web application developed on the Guidewire platform for a major Canadian insurance client.

Utilized SOAP UI and Postman for functional and integration testing of APIs, validate endpoints, verifying request and response payloads, headers, and authentication mechanisms to ensure compliance with business requirements and seamless third-party integrations.

Leveraged Kibanas powerful filtering and search capabilities to track down specific error logs, correlating them with specific requests and responses to provide detailed insights for the development team.

Executed comprehensive test cases (positive and negative scenarios) & Conducted regression testing in Postman and SOAP UI.

Actively collaborated with developers, product managers, designers to address high-impact incidents reported on ServiceNow, performing in-depth investigations, reproducing bugs, and analyzing logs to provide actionable insights.

Developed and optimized complex SQL queries for data validation, report generation, and database testing.

Collaborated throughout the development and production release phases, identifying and reporting critical defects within stipulated timelines, significantly contributing to system stability.

Developed and maintained comprehensive test designs, test metrics, test plans, test cases, traceability matrices & test data documentation.

Conducted RCA (Root cause analysis) and debugged functional, technical, and test environment issues.

Coordinated with cross-functional teams to ensure the timely completion of test cycles with high-quality standards across all deliverables.

Involved in Sprint Planning, Product Design, Bug triage meetings, bug analysis.

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