Project Management A Team
Resume:
To whom it may concern,
As a highly skilled retail manager with 18 years of experience, I am writing to express my interest in the market manager position at your company. My experience aligns well, I have worked in project management for several years with a prominent retailer.
* Excellent communication and presentation skills
* Superior planning skills
* Strong merchandising and inventory knowledge
* A goal-setter and achiever
* A positive company with work ethics
* A solid management background and track record of success
* Strong interpersonal skills
* Active volunteer for the Red Cross and other organizations
I have become very flexible and creative regarding rapid changes in Company policy, procedures and accountability, as these skills are essential to functioning effectively in the public sector. I believe in the value of inter-organizational collaboration and have the skills necessary to build strong relationships, which are imperative to achieving success. I have participated in many collaborative efforts, including standing for and in special committees and have always contributed positively.
Of all the skills I possess, my strongest are my presentation, facilitating and people skills. I am a team manager who enjoys and thrives in a team environment. I can take very complex topics and distill them down to simple and useable bits of information. I can bring out the best in people and provide an environment that fosters creativity and open communication.
I am accustomed to working under tight deadlines, which requires high accuracy, detail, superior problem-solving skills, and effective written and verbal communication. I have extensive experience dealing with the public and work well under pressure. I function just as well independently, but I prefer a collaborative team approach to solving issues. I enjoy the dynamics of working with all levels of government and public organizations. I can (when appropriate) make executive decisions, and I am prepared to stand by the results or the consequences of those decisions.
Of all my responsibilities as Assistant Manager, the most important is my working relationship with people. Next to that would be my interaction with the public and other stakeholders. When issues arise (and they do), I always work to achieve a positive outcome. I like doing this job and get great satisfaction from knowing I’m helping improve people’s lives.
I have been involved with various charity Groups to volunteer and help raise charity funds,
I am a firm believer in helping the community and helping those who are in need. I have been helping the Lethbridge Police Department to raise funds for Special Olympics, and I have also helped School District 51 to attain fiscal charity funds in the year 2012.
I have the education, experience and skills you require. I can contribute to the growth and efficiency of your company, and I would appreciate the opportunity to show you how I can help meet the goals and objectives of the Company. Thank you for taking the time to review my application. I hope to hear from you shortly.
Beyond these skills, I have a strong knowledge of the food service industry and business and knowledge of your industry. I am eager to demonstrate my skills with a national organization like yours. If you want to see your professionalism level increase and sales develop further, I can help you achieve these goals.
Thank You
Sincerely,
Fawad Khurshid
Fawad Khurshid
Lethbridge AB
*************@*******.***
Working professional with management and customer service experience seeking full-time employment.
Work Experience
Store Manager, Wal-Mart – Nelson (2016-Present)
Drives profitable sales through achieving sales and profit goals, budget management and sales forecast. Proactively analyzes and utilizes sales and financial reports. Economic trends and community must identify and respond to market changes while controlling expenditures. Communicate sales results with associates and guide interpretation of results. Execute and monitor asset protection and safety control. Conducts weekly safety meetings to reduce accidents/incidents. Serve customers as an ambassador of our store by seeking feedback and ensuring customers’ needs. Issues and complaints were resolved within company guidelines to create a positive shopping experience. Support store initiatives to serve the community by participating in and supporting key community groups. Conducts regular store meetings and communicates operational direction and initiatives. Demonstrates company values by holding associates accountable through timely, honest, specific and respectful performance feedback and corrective action. Supervise Assistant Store Managers on the day-to-day operation of the store, adapting to changes in the technology landscape of the retail environment.
Co-Manager, Wal-Mart – South Common Edmonton (2009 – 2016)
Trains all Assistant Managers in planning and development, hiring and maintaining the fiscal budget, maintaining P&L and delivering monthly profit. Maintains wage budget and reduces controllable expenses to be in line with budget. Takes an active role in safety meetings and reduces workplace accidents by 17%. Reduces shrinkage in the store and maintains inventory levels. Makes a schedule for all assistants to have proper coverage throughout the day to fulfill the needs of the business. Develop, lead and deliver sustainable long-term plans for growth. Managing all project details, and timelines, providing solutions to complex issues. Maintain and update marketing communication with the marketing team to engage customers through weekly flyers and use AI technology to build customer relationships.
Assistant Manager, Wal-Mart – Grand Prairie AB (2006 – 2008) plans
Duties included merchandising, delegation, schedules and running daily operations. Responsible for maintaining store standards and taking customer's complaints. Works with the store manager to ensure our sales and budget are met according to the plan. Responsible for recruiting and training to ensure low turnover and high retention rates. Analyzes payroll expenses vs sales. Meets with associates weekly and gives them direction and plans to increase sales and handle issues promptly. Changes floor plan according to season to maximize sales and proper inventory rotations. Works closely with the safety team and loss prevention to reduce shrinkage and increase profitability.
Director of Operations, Mega Wraps - Vancouver B.C (2004-2006)
Responsible for training staff, hiring new Franchisees` selecting new locations for new stores, negotiating and signing leases for new stores, introducing new food products, and arranging suppliers and delivery schedules across 10 stores in the lower mainland. Responsible for providing evaluations and suggestions to store owners on improving their store presentation and customer service to elevate future problems. Worked closely with store owners for upcoming promotions and arranged training sessions with staff to increase quality and service. Arranged meetings with Franchisees to inform them about the company’s future. Leading negotiation, budgeting, purchasing, and putting efficient workflows in place to maximize a company’s productivity and performance. Develop long-term operational strategies and work closely with senior management to meet company objectives. Outstanding organizational, communication, and leadership skills and an ability to develop innovative solutions that push boundaries.
Education
B.A: Economics, Political Science – 1990
M.A: Master in Human Resources - 2021
MBA (Jack Welch Institute) Global Leadership - 2024
Digital Intelligence (Harvard Manager Mentor) - 2022
Volunteering
I have been involved in a few charitable organizations, such as Red Cross and Special Olympics. I work closely with Wal-Mart H/O to raise money for the Children’s Hospital, Breakfast Club and local Food Bank.
Certifications:
Class 5 Driver’s licence – Government of Alberta
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