Community Service Strategic Planning
Resume:
LISA COOPER
Suffolk County, N.Y.
****************@*****.***
linkedin.com/incooperlisaa/
PROFESSIONAL PROFILE
Versatile and mission-driven operations professional with deep experience in administration, project coordination, and program support across healthcare, nonprofit, construction, and community service sectors. I thrive in small to mid-sized organizations where adaptability, initiative, and cross-functional collaboration are essential to success. Whether managing day-to-day logistics, leading multi-site programs, or supporting executive operations, I bring clarity, structure, and a collaborative spirit to every role. Skilled at improving systems, streamlining workflows, and supporting cross-functional teams in hybrid (in-person/virtual) environments. Passionate about helping purpose-driven organizations expand their reach, strengthen internal capacity, and deliver meaningful outcomes. CORE COMPETENCIES
● Strategic Planning
● Client Relations & Outreach
● Outreach & Partnership Building
● Team Supervision & Training
● Contract & Vendor Management
● Recruitment & Onboarding
● Policy Development & Implementation
● Inventory & Supply Chain Coordination
● Scheduling & Office Suite Proficiency
● Data Entry & Records Management
● Presentation & Public Speaking
● Digital Communication & Social Media
● Mission-Driven Program Execution
PROFESSIONAL EXPERIENCES
Project & Operations Leadership
● Led hospitalist program operations for over 3 years, streamlining workflows and improving efficiency by 25% during NYU Langone Health acquisition.
● Directed coordination efforts between architects, contractors, and field teams, ensuring timely delivery of materials and project compliance in abatement projects.
● Oversaw operational transitions during program expansions, leveraging Triad Leadership principles to drive performance and workflow integration.
Program Management
● Designed and implemented program structures to improve accountability, reporting, and milestone tracking across departments.
● Led end-to-end management of multi-site initiatives, including launch planning, stakeholder communications, and KPI tracking.
● Developed and monitored program charters, ensuring alignment with organizational objectives and compliance frameworks.
● Conducted retrospective analyses to evaluate program impact and identify process improvements. Lisa Cooper p2
Process & Efficiency Improvements
● Standardized communication protocols and SOPs, enhancing clinical and administrative workflows.
● Implemented scheduling and procurement processes that minimized delays and controlled costs. Financial & Compliance Oversight
● Ensured prevailing wage compliance under Department of Labor standards, reducing legal risk.
● Assisted in budget monitoring, billing, and financial reporting to support strategic decision-making and maintain compliance.
● Basic bookkeeping duties; working alongside CFO & Accountant
● Managed accurate filing of state, federal, and local agencies for compliance and notifications for projects. Team Collaboration & Supervision
● Supervised remote teams across multiple states, aligning goals and enhancing communication.
● Mentored and supported junior staff, contributing to improved productivity and morale.
● Partnered with clinical, HR, and admin teams to ensure seamless integration of new staff and adherence to internal compliance policies.
EDUCATION
Bachelor of Science – Business Management, Associate of Science – Entrepreneurship Johnson & Wales University, Providence, RI
Certificate – Diagnostic Medical Ultrasound School of Diagnostic Medical Sonography, Northport, NY EMPLOYMENT HISTORY
Assistant Project Manager, US Environmental Abatement Corp – Westbury, NY Jan 2025 – Mar 2025 Temporary Employment Professional, Robert Half – Hauppauge, NY Oct – Dec 2024, Jan – Oct 2018 Program Coordinator, Sound Physicians – Patchogue, NY Dec 2020 – Jan 2024 Family Assistance Specialist, Strategic Resources Inc. – McLean, VA Oct 2018 – Aug 2020 Financial Representative, Thrivent Financial – Minneapolis, MN Nov 2016 – Nov 2017 COMMUNITY LEADERSHIP
Board Member, Operations, Living Hope Soccer Academy Sept 2024 - Present Chaplain, Financial Secretary, Former 1 VP, Blue Star Mothers of America NY6 2016 - Present Volunteer, Samaritan’s Purse (COVID Response) 2020 Trainer & Project Manager, Hope Day Network 2012 - 2021 Convoy of Hope - Hurricanes Sandy Disaster Response 2012
Contact this candidate