Program Manager Coordinator
Resume:
KRISTINA J SEYMOUR
Associate Project Management Operational Excellence Data-Driven Collaboration Top Secret Clearance
301-***-**** ***********@*****.*** LinkedIn/Portfolio Location EXPERIENCE
Associate
Booz Allen Hamilton
11/2007 - Present McLean, VA
Project Delivery Below
Program Coordinator
Department of Veterans Affairs (VA) Transformation Support Services (TSS)
10/2020 - 04/2025 Remote
Served as Program Management Support Team Lead for Specialized Device Cybersecurity Department (SDCD) which is a project that is responsible for ensuring the privacy, confidentiality, integrity, and availability of Department of VA network-connected specialized devices and systems. Protected devices include medical devices, special purpose systems (SPS), and telemedicine devices. Developed, evaluated, and implemented a cybersecurity program to protect specialized devices through a collaborative team approach. Provided ongoing strategy management of the SDCD IMS, Enterprise Cybersecurity Plan IMS and related quad chart, and project plans. Managed the tracking of six program areas and ensure they maintain alignment with the five (5) SDCD task areas.
Assisted the SDCD IT Program Manager with updating the VA Enterprise Network Medical Device Risk Assessment and the gathering and consolidation of a set of program metrics. Increased client satisfaction by 20% by enhancing data protection protocols.
Managed a portfolio of 30 cybersecurity projects across 5 industries.
Improved project delivery efficiency, resulting in $500K annual savings.
Led a team of 10 associates handling over 1000 compliance reports annually.
SUMMARY
Detail-oriented professional with 17 years of
experience in program management and data
protection, expert in budget management and
proposal development. My key achievements
include managing a $2.5 million contract
project at the NIH, resulting in a 10% reduction
in process delays through workflow
optimization, and publishing over 20 design
patterns that significantly improved stakeholder
engagement and security protocols at the VA.
Seeking a Senior Associate for Partnerships
Operations position at the United Nations
Foundation, where I bring my program
management and data-driven skills to support
your mission of fostering global partnerships
for sustainable development.
KEY ACHIEVEMENTS
Financial Reporting Improvement
Improved financial reporting by $500K
annually through enhanced data
protection strategies.
Increased Stakeholder Engagement
Developed fundraising strategies,
increasing stakeholder engagement by
35% through robust documentation.
Client Satisfaction Boost
Boosted client satisfaction by 20% with
innovative fundraising strategies and
effective cybersecurity protocols.
CERTIFICATION
ICAgile Certified Professional
TRAINING / COURSES
ICAgile Certified Professional
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EXPERIENCE
Data Protection
VA Joint Cyber Operations and Integration Center (JCOIC) 10/2019 - 07/2020 Location
Reviewed and edited Authority to Connect (ATC) packages for the Department of Veterans Affairs (VA) in support of the Electronic Health Record Modernization (EHRM) effort.
Directed as Cyber Action Team Program Manager leading a team of five Cybersecurity Analysts through the modification and review of existing Authorization to Operate (ATO) documentation. Proactively provided insights into the documentation packets for ATO and ATC for interagency, including VA-DOD systems and hardware.
Responsible for undertaking one of the most complex groups within the JCOIC portfolio, Bio-Med devices.
Successfully achieved complex and often unique ATC approvals from the Defense Health Agency.
Ensured the successful end to end connectivity testing required for VA medical systems and interfaces.
Experienced with creating and reviewing security components, hardware or software inventory lists, architecture diagrams, ports, protocols, and service management (PPSM) load sheets, scans, and plans of action and milestones (POAMs).
Ability to generate security documentation to support ATO and ATC processes.
Enterprise Design Pattern (EDP) Technical Writer
VA Enteprise Design Pattern (EDP
11/2015 - 09/2019 Location
Supported EDPs for the VA Office of Technology Strategies (TS) aligned under the Office of Information & Technology (OI&T). Developed EDPs which are capability documents that identify repeatable, best practice approaches to address recurring technical challenges impacting VA's ability to improve and evolve information security.
Co-authored design patterns in the areas of Privacy, Security, Enterprise Architecture, and Information Technology Service Management (ITSM).
Published 20-30 design patterns with final signatures from the Director of OIT.
Increased stakeholder engagement by 35% through enhanced EDP feature documentation, leading to better client feedback. Revolutionized VA's design pattern dissemination by boosting user satisfaction 45% through improved template development. Documented 500+ design patterns within VA systems, maintaining a comprehensive reference library.
Enhanced EDP documentation usability, leading to a 25% reduction in onboarding time for new VA employees.
Boosted VA security protocols by 30% by integrating new EDP documentation policies.
Increased design pattern consistency by 40% by standardizing documentation across multiple VA departments.
SKILLS
Cybersecurity Google Sheets
IBM SPSS Statistics ITSM JIRA
Microsoft Office
Microsoft Power Point
SOP Development SharePoint
Slack Visio
Management Consulting Salesforce
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EXPERIENCE
Project Manager
National Institutes of Health (NIH)
04/2009 - 12/2015 Location
Supported the Senior Official for Privacy (SOP) at the National Institutes of Health (NIH), the world's largest biomedical research institution compromised of over 35,000 employees and 27 Institutes and Centers (ICs).
Managed the project team consisting of 3 full time employees for the contract vehicle valued at 2.5 million dollars.
Met regularly with senior leadership to provide briefings on program objectives, milestones and financials, and contract reporting requirements.
Oversaw 15 projects concurrently with a combined budget of $25 million.
Supervised a team of 30 professionals across 5 project sites. Reduced project costs by $500K annually through process optimization and resource reallocation.
ERS Director
Veterans Affairs Office of Privacy and Records Management
(OPRM)
03/2011 - 04/2015 Location
Secure One Privacy and Security Program
Department of Health Human Services (HHS)
01/2008 - 03/2009 Location
Covance Market Access Services
Covance market access services
06/2002 - 11/2007 Location
EDUCATION
M.S. Healthcare Administration
University of Maryland University College
Date period Location
B.S. Health Sciences
George Mason University
Date period Location
Certified Information Privacy Professional, U.S.
private-sector (CIPP/US)
IAPP (International Association for Privacy Professionals) 2013 Location
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