Quality Assurance Process Improvement- Remote Contract or FT

Marty Neyens

Corpus Christi, Texas, *****, United States, 512-***-****, *********@*******.***

SUMMARY Highly skilled Senior RN with over 20 years of diverse nursing experience, including leadership roles in medical review and clinical operations. Proven track record in managing compliance initiatives and conducting comprehensive nursing assessments. Successfully led teams in delivering quality healthcare services while improving patient outcomes. Expertise in utilization management and strong communication skills ensure effective problem resolution and customer satisfaction. Positioned to contribute to CGS Administrators by enhancing quality review processes and providing exceptional guidance to nursing staff.

WORK EXPERIENCE

07/2024 – Present Senior RN IV, Nueces County-Mental Health Intellectual Disabilities

Corpus Christi, USA

Conduct Annual and Quarterly Comprehensive Nursing Assessments, ensuring thorough evaluations to tailor patient care plans. Manage Quality Assurance Performance Improvement (QAPI) and Infection Control initiatives to enhance patient safety and care standards. Provide comprehensive Staff Training, facilitating knowledge-sharing and skill enhancement in nursing practices.

Oversee Medication Management and Healthcare Oversight for consumers aged 18 to 75 and their families, ensuring adherence to therapeutic protocols.

07/2001 – 07/2024 Senior RN Consultant / Analyst, Guardian Compliance, LLC

Cedar Park / Corpus Christi, USA

Managed diverse long-term and short-term contracts in clinical and non- clinical management, optimizing operational efficiency. Served as Interim Chief Nursing Officer (CNO) / Chief Compliance Officer

(CCO), Director of Nursing, and in various leadership roles across multiple healthcare settings.

Conducted comprehensive Utilization Reviews for various healthcare services to ensure compliance and quality of care. 06/1999 – 07/2001 Clinical Operations Director / Project Manager, Pharmaceutical Product Development, INC. (PPD)

Austin, USA

Responsible for hiring and training study coordinators and laboratory technicians, enhancing team capabilities for clinical trials. Successfully orchestrated multiple pain management studies, achieving positive outcomes and contributing to advancements in patient care. 06/1998 – 06/1999 Director of Nursing and Case Management, Charter Palms Behavioral and Psychiatric Hospital

McAllen, USA

Managed comprehensive utilization reviews for geriatric, adult, adolescent, and pediatric populations, ensuring quality care and resource optimization. 01/1996 – 06/1998 RN Nurse Manager / House Supervisor, River Crest Psychiatric Hospital

San Angelo, USA

Managed the nursing staff for geriatric, adult, adolescent, and pediatric populations, ensuring high standards of patient care and staff performance.

03/1986 – 01/1996 Quality Assurance Manager, Ethicon, INC. (J&J Co.) San Angelo, USA Monitored manufacturing processes for surgical products, ensuring compliance with regulatory standards and enhancing product quality. Led Occupational Safety and Health Administration (OSHA) safety initiatives and addressed quality issues to improve workplace safety. EDUCATION

06/1994 – 12/1998 Angelo State University

ASN/BSN - Registered Nurse, Nursing

San Angelo, USA

SKILLS Total Quality Management Strategic Marketing/Sales Healthcare Compliance Project Management

Budget & Financial Control Clinical Management

Quality Assurance Pharmaceutical Product

Development

Medical Records Review Staff Training

Integrity & Trust Team Building

Creative & Visionary Ideas