Billing Specialist Data Entry

**** ********* ***** *********, *********, UNITED STATES, 30296

• ********@*****.*** • 678-***-****

NYIESHA MARTINEZ

Billing Specialist

PROFESSIONAL SUMMARY

Billing Specialist with over 10 years of expertise in managing billing operations, enhancing cash flow through meticulous invoicing and payment processing. Demonstrates strong problem-solving and attention to detail, optimizing revenue collection strategies and reducing errors.

EMPLOYMENT HISTORY

BILLING SPECIALIST Oct 2015 - Oct 2020

Aldridge Pite Atlanta

CLERK Nov 2020 - Jun 2021

XPO Logistics Atlanta

BILLING SPECIALIST Jul 2021 - Present

Parker Hudson Atlanta

SKILLS

Problem Solving (Experienced), Attention to Detail (Experienced), Adaptability (Experienced), Time Management (Experienced), Data Entry (Experienced), ADDITIONAL SKILLS

REFERENCES

Raymond Cornog, Georgia Power (*************@*****.***, 678-***-****); Deneene Brathwaite, Guidewell Medical (*****@*****.***, 803-***-****). Create and manage invoices, ensuring accuracy and timely delivery to clients Maintain accurate records of client accounts, including balances, payment history, and outstanding invoices. Address client questions, complaints, and billing issues, working with clients, and other parties to resolve them Manage outstanding balances, send payment reminders, and initiate collection efforts if necessary. Responsible for resolving client rejections/ disputes in a timely manner. Managed inventory records, ensuring accurate data entry and timely updates, leading to reduced errors. Handled customer inquiries and resolved issues, improving satisfaction and retention rates. Processed shipping and receiving documentation, streamlining operations and enhancing efficiency. Coordinated with team members to optimize workflow, resulting in increased productivity. Maintained meticulous records and conducted regular audits, ensuring data integrity and compliance with industry regulations.

Confirm timekeepers hours before generating invoices before deadlines Generate draft bills, rename, and send to attorneys for review and edits. Finalize monthly bills and send out via email, or e-billing systems. Complete monthly checklist to ensure all submitted invoices were accurately submitted through all systems and address any denials, rejections, rate issue etc.

Complete monthly client accruals

Manage client retainers and unallocated funds.

Proactively address billing discrepancies, significantly reducing errors and elevating overall client satisfaction levels. Develop and implement innovative solutions to resolve billing discrepancies, significantly reducing errors and elevating overall client satisfaction.

Proficiency in legal billing software (Elite, Juris, E-Billing Hub, 3e workspace, CounselGo, Legal X and other legal accounting platforms. Advanced knowledge of Microsoft Office Suite (Excel, Word, Outlook).

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