Customer Service Medical Receptionist
Resume:
Charlene Bass
Columbus, OH
***********@*****.***
Willing to relocate: Anywhere
Work Experience
Patient financial Specialist
Mount Carmel Health East - Columbus, OH
September 2019 to Present
Register Patients for MRI’s CT scans X Rays Process credit card information Pull orders and clerical tasks
Medical Receptionist
Primary Health Medical Group - Columbus, OH
September 2018 to Present
Manage the front and back office check patients in and out give allergy injections. Customer Service Agent
Rickenbacker Airport
January 2018 to Present
Ticket agent, and also Gate agent. Scan passenger tickets book air flights. Security clearance. Customer Service Representative
ContactUS Communications
July 2017 to December 2017
Inbound customer service rep. For a retail company. Taking orders processing credit card information... Education
High school or equivalent in Clinical Laboratory Assistant Larock Academy - Columbus, OH
July 2020 to July 2020
Medical Administrated Assistant
Ultimate Medical Academy
Medical Administrated Assistant
Ultimate Medical Academy
Skills
• Customer Service (10+ years)
• Customer Care (10+ years)
• Call Center (10+ years)
• CSR (10+ years)
• Front Desk (1 year)
• Medical Billing (1 year)
• Front Office (1 year)
• Reception (1 year)
• Microsoft Word (10+ years)
• Microsoft Office (10+ years)
• Typing (10+ years)
• Medical Receptionist
• Experience Administering Injections
• Insurance Verification
• Medical Records
• Medical Office Experience
• Experience Administering Injections
• Insurance Verification
• Medical Office Experience
• Medical Receptionist
• Medical Records
• Medical Scheduling
• Clinical Laboratory Assistant (Less than 1 year)
• Data Collection
• Patient Care
• EMR Systems
• Medical Coding
• Phone Etiquette
• ICD-10
• Data Entry
• Clinical Laboratory Experience
• Order Entry
• HIPAA
• Hospital Experience
• CPT Coding
• ICD-9
• Medical Terminology
• Cerner
• ICD Coding
• Computer Skills
• Microsoft Powerpoint
• Transcription
• Basic Math
• Negotiation
• Time management
• Laboratory techniques
• Office experience
• Computer literacy
• Benefits administration
• Managed care
• English
Assessments
Electronic Medical Records Knowledge — Proficient
February 2019
Measures a candidate’s knowledge of EMR data and associated privacy regulations, as well as best practices for EMR use.
Full results: Proficient
Nursing Aide Skills — Familiar
March 2019
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.
Full results: Familiar
Customer Focus & Orientation — Familiar
April 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Reliability — Highly Proficient
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Verbal Communication — Proficient
June 2019
Speaking clearly, correctly, and concisely.
Full results: Proficient
Deputy Clerk, Data Entry — Completed
June 2019
Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Completed
Basic Computer Skills: PC — Completed
July 2019
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Call Center Customer Service — Completed
June 2019
Applying customer service skills in a call center setting. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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