Fort Lauderdale, FL ***** 954-***-**** ***************@*****.***
SHANE L SMITH
CERTIFICATION
PROFILE SUMMARY
Legal Secretary Certificate
Kaplan University, January 2010
An accomplished and detail-oriented professional with over 13 years of extensive experience in corporate office support, financial administration, and regulatory compliance. Demonstrated success in budget management, expense tracking, and post-closing processes, consistently delivering outstanding results. Expertise in cultivating collaborative relationships with cross-functional teams to enhance operational efficiency and drive strategic initiatives. Recognized for exceptional multitasking abilities, thriving in fast-paced environments while consistently meeting tight deadlines without compromising quality. Committed to upholding the highest standards of professionalism, exhibiting a strong work ethic, and employing a proactive approach to problem-solving, ensuring seamless administrative operations and client satisfaction.
Microsoft Office Suite
Financial Software Proficiency
Document Management Systems
Payroll Systems
Fleet Management Software
Campus Vue
Soft-Pro
Peachtree Accounting
Windows Explorer
Web-Based Systems (COD, Ed connect)
Communication Tools
Data Management Tools
TECHNICAL EXPERTISE
PROFESSIONAL EXPERTISE
Procedure Development
Financial Management
Document Management
Error Identification/Resolution
Regulatory Compliance
Auditing
Data Analysis
Administrative Support
Client Relations
PROFESSIONAL ATTRIBUTES
Highly Organized: Exceptional ability to manage multiple tasks and priorities efficiently.
Detail-Oriented: Meticulous in ensuring accuracy and quality in all aspects of work.
Proactive Problem Solver: Skilled in identifying challenges and implementing innovative solutions.
Effective Communicator: Strong interpersonal skills with the ability to foster positive relationships across teams.
Adaptable: Versatile and flexible in navigating diverse roles and responsibilities.
Confidentiality-Driven: Committed to maintaining discretion and confidentiality with sensitive information.
Project Management Expertise: Proven ability to oversee projects from inception to completion, ensuring timely delivery and compliance.
PROFESSIONAL EXPERIENCE
Administrative Executive Assistant
Fuss Free AC and Appliance Fort Lauderdale, FL June 2014 - Present
Drafted and managed correspondence on behalf of executives, including emails and letters, ensuring professional communication.
Assisted in budget tracking by accurately entering expenses into financial software systems, contributing to financial accountability.
Coordinated travel arrangements and implemented cost control measures, streamlining the expense reconciliation process.
Managed office supply inventory and procurement, maintaining operational efficiency.
Oversaw payroll and employee timekeeping, ensuring accurate record-keeping and compliance with company policies.
Scheduled maintenance for company fleet vehicles and managed GPS Teletrac systems to optimize fleet operations.
Freelancer / DJ
Freelancer Fort Lauderdale, FL March 2008 - Present
Provided DJ services across various genres for events, including weddings, corporate gatherings, nightclubs, pool parties, and fundraisers.
Developed a professional radio voice for engaging live performances and announcements.
Financial Aid Payment Processor
Kaplan Higher Education Corporation Alpharetta, GA March 2006 - June 2014
Collaborated with management to create standard operating procedures, enhancing operational efficiency and data accuracy.
Reconciled Title IV funding for higher education students, ensuring compliance and timely financial aid processing.
Monitored operational compliance with federal regulations and company policies, maintaining high standards of accuracy.
AFFILIATIONS
Member, National Society of Collegiate Scholars
Post-Closing Supervisor
Amerisave Mortgage Corporation Atlanta, GA May 2003 - March 2008
Spearheaded the establishment of a new Post-Closing Department, including procedural development, staff training, and documentation systems.
Coordinated the implementation of B2B solutions to improve efficiency and address industry-wide challenges.
Prepared the company for state audits by managing documentation and ensuring timely retrieval of required materials.
Maintained high customer service, which is crucial for sustaining and expanding client accounts.
System Assurance Analyst / Travel Coordinator
TIC Enterprises Roswell, GA January 1999 - May 2003
Managed travel arrangements and reconciled invoices for a Fortune 500 company, ensuring accuracy and compliance.
Analyzed data and processed phone system orders, contributing to operational excellence.
Trained new hires on company procedures, fostering a knowledgeable workforce.
ADDITIONAL EXPERIENCE
Will be available upon request.
REFERENCE