Customer Service Applied Science

Objective

Qualifications

Education

Honors & Awards

Computer Skills

Job Experience

To obtain a position in the industry with opportunity for hands on experience and further advancement.

Passionate . Driven . Excellent Communication & People Skills . Goal Oriented . Organized . Creative . Highly Motivated . Fast Learner . Reliable . Leader. New York City College of Technology . 2008 - 2011

Brooklyn, New York . Bachelor’s in Communication Design . Cum Laude Honors Queensborough Community College . 2005 - 2008

Bayside, New York . Associate’s in Applied Science Dean’s List . Fall 2008 . New York City College of Technology Dean’s List . Fall 2009 . New York City College of Technology CUNY League of Active Speech Professors Speech Competition . Fall 2008 . New York City College of Technology

Lancome Excellence Award . September 2016 . Paris, France MAC & PC Platform user in Microsoft Outlook . Office . Word . Excel . Power- point, Photoshop, Illustrator, InDesign, & Quark Express. December 2018 - January 2021: Lancome BA/Bloomingdales 59th Street Makeup Application . Product Demonstration . Clientele . Book clients for gift & events . Track sales . Text/Call/Email clients . Answer phones. April 2018 - December 2018: Chanel Counter Manager/Nordstrom . Create events Plan weekly schedule . Document weekly recaps & event recaps . Track daily, weekly, monthly, yearly goals . Develop loyal clientele . Book appointments . Pre-sale for events . Plan strategies to work with existing stock . Motivate team members . Re- stock . List out of stock . Maintain Chanel experience. May 2014 - April 2018: Lancome/Duty Free Shops of America . JFK . BA . Certified Makeup Specialist. Train new hires . Skincare consultant . Fragrance advisor . Multi- brand knowledge . Team player . Order testers & low stock merchandise . Track sales

. Stocking . Maintain organization & cleanliness in all locations. Deliver exceptional customer service to worldwide consumers . Escort Brand vendors, VP’s, Executives

. Multi-task in a upbeat, fast pace environment.

May 2013 - May 2014 : Benefit Cosmetics/Impulse Beauty In Macy’s . BA Makeup Artist, skin care, hair, nails, perfumes . Describe products . Demonstrate product usage . Customized customer’s recommendation . Match customers foun- dation . Makeup for all occasions . Stocking . Re-merchandising. March 2012 - March 2013 : Espinoza Corporation . Customer Service . Answering phones . Making invoices . Enter bills into system for inventory. Making photocopies

. Create route sheets with Excel . Resolving order issues with customers . Working with the team to get the job done efficiently.

June 2008 - June 2010 : Tony & Prem Getty Gas Station . Customer Service . Tracking Materials . Answering Phone . Inventory . Cashier . Restocking . Copying, Faxing.

126-13 107th Avenue . Queens . NY 11419 . 347-***-**** . *********@***.*** Deepa Deonarine