.Net Core Engineering Manager

Gregory R. Jackson

New Orleans, Louisiana

LinkedIn.com/in/greg-jackson-a842356/ • 504-***-**** • ****@******.*** Technical Lead/Engineering Manager/CTO

Over 20 years of exceptional leadership in software engineering for SaaS and the enterprise. TECHNICAL PROFICIENCIES

● C# with .Net Core 2-8

● SQL Server/TSQL

● PostgreSQL

● Apache Kafka

● Javascript/Typescript

● Microservices Architecture

● ASP.Net Core

● RESTful web services

● AWS Services

● Agile Methodologies - Scrum

● Document DBs (MongoDB)

● CI/CD with Jenkins and Docker

● Redis for caching strategies

PROFESSIONAL EXPERIENCE

Engineering Manager/CTO (11/2023 – Present) E-Claim.com, LLC Technical Scope:

• .Net Core Microservices • Azure • ASP.Net Core • SQL Server

● Recruited, hired, onboarded, and mentored 8 new team members in the past year

● Led the migration from mixed colo/virtual platforms to Azure services

● Provided technical guidance to a development team of 16

● Designed and coded microservices in C#/.Net Core

● Optimized code and database queries/schema for performance

● Managed work pipeline with Agile/Scrum using Azure DevOps in coordination with product owners and project managers

● Re-architected monolith Asp.net application to service orientation and defined roadmap to reach scalable, resilient, and observable platform within 2 years

● Implemented CI/CD pipeline in Azure DevOps that reduced deployment time by 80% Key Achievements:

• Buit the reference architecture for the next generation of our product using .Net Core and the CQRS pattern

• Optimized our database for performance using a combination of query store analysis, tracing, tuning advisor, and best practices in schema design Team Lead /Engineering Manager (7/2019 - 11/2023) Veriforce, LLC. Technical Scope:

• .Net Core Microservices • PostgreSQL • Kafka • AWS

• Provided technical guidance to an FT development team of 8 as well as multiple contractor teams

• Coached and mentored team members to develop professional practices and skills

• Designed and coded microservices in C#/.Net Core following SOLID design principles

• Built ETL and data pipelines to feed Redshift data warehouse

• Operated in an Agile/Scrum process supported by JIRA, Aha, and Bitbucket

• Monitored and addressed issues in CI/CD pipeline using Jenkins, Rancher, and DataDog

Key Achievements:

• Led the teams that replaced the core applications of our SaaS suite while incorporating Kafka data streams and Redshift data warehouse into the backbone of our system.

• Integral member of the team that implemented Kafka within our microservice architecture. Designed and coded the base packages for implementing producers and consumers.

Software Architect – Project Manager (1/2018 – 7/2019) NRS, Inc Technical Scope:

● Asp.Net/Net Core ● Angular ● SQL Server ● Kendo UI

● Oversaw all aspects of application development throughout SDLC

● Mentored developers in learning Agile methods and practices

● Managed client relationships

● Built an ASP.Net/SQL application to replace a client/server app used by clerks of court across the state of Louisiana

● Leveraged IdentityServer4 to develop and implement authentication among customer domains, drove development of UI/UX, and led cross-functional teams throughout the project. Allocated resources, managed scheduling, and drove task delegation for multiple projects.

Key Achievements:

● Successfully established a reliable and high-functioning Agile environment using Azure DevOps while developing a best-in-class product for global engineering firms, construction contractors, and public utilities. Mobile Applications Architect (5/2016– 12/2017) Ports America, Inc. Technical Scope: Xamarin Forms, UI design, Web Api Managed the development, design, and testing of mobile cargo management software as a key architect and developer. Led cross-functional and technical groups, coordinated with user groups to define requirements and systematically improve UI design processes. Coded UI and Web Api services.

Key Achievements:

● Led the initiative to create and implement mobile devices and software in our shipping and warehousing operations to improve throughput and reduce costs associated with lost or misdirected cargo.

Senior Software Engineer (5/2014 – 5/2016) U.S. 5th Circuit Court of Appeals Technical Scope: Java servlets, iOS applications, Xamarin. Implemented Sitefinity content management system. Led the design and development of highly secure systems, including the case management system for the Federal Judiciary system. Created and deployed iOS application to enable mobile access to court directories, case filings, and oral argument recordings. Key Achievements:

● Created mobile application for authorized court personnel to maintain synchronized case resources for access and use while outside of the court’s secure network.

Integrations Manager (5/2013 – 5/2014) E-Claim.com, LLC Technical Scope: WCF, ASP.NET, QuickBooks SDK.

Managed web services development and integrations with data providers and customers. Created WCF/SOAP services to automate collection and distribution of insurance claim data with carriers; created service to synchronize accounting data in claims system with customers’ QuickBooks accounting software.

Partner (5/2005 – 5/2013) FTI, LLC

Technical Scope: C#, ASP, SQL, EDI

Spearheaded multiple and concurrent projects in software development, including development of business proposals, partnership and relationship development, and communications with Fortune 500 clients. Managed all aspects of client relationships. Senior Developer - Project Manager (2001 -20005) Antares Technology Solutions EDUCATION

Master of Business Administration (MIS), University of New Orleans Bachelor of Science, University of New Orleans

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