Account Manager Business Development
Resume:
Scott Mitchell
White Bear Lake, MN *****************@*****.*** 612-***-**** linkedin.com/in/scoBmitchell31/ Sales Leader Senior Account Manager
Top Producing Sales Strategist Sales Planning Senior Level Rela7onship Management Drives Market Share & Growth Excels in New Business Development & Account Management Dynamic sales strategist with 20+ years of driving successful sales and markeKng iniKaKves by delivering a "best in class" customer service experience. Skilled at idenKfying and prioriKzing criKcal new business targets, selling a complex suite of services and products, increasing brand awareness, and greatly expanding business opportuniKes. Highly effecKve communicator who easily establishes relaKonships, resolves customer problems, and ensures customer saKsfacKon while conKnually driving new business, profits, and sales. Key Competencies
• High-Impact Sales PresentaKons
• Excels in ConsultaKve Sales
• Strategic Market PosiKoning
• Client Training & Product EducaKon
• Creator of Strategic Partnerships
• IdenKfies & Meets Customer's Need3
• Cross-Selling & Up-Selling Strategies
• Consumer Market Research & Analysis
• Maximizes Profits & Drives Revenue
• Ensure Customer SaKsfacKon
Notable Achievements Awards
• Increased sales from $500K to $1.2 million in sales, 2021
• Exceeded sales quota of 158%, 2021
• Awarded President's Circle for landing in the top 10 in sales growth in the company, 2021
• Take the Lead Award, for the Largest Increase in Market Share by State, 2018
• Doubled territory sales; out-performed sales plan/quota for 8 years - averaged 124% to plan, 2000-Present
• Managed the second largest territory (Minnesota) in volume in the region (Texas being #1)
• Mortgage Insurance ExecuKve of the Year Award, from the MN Mortgage AssociaKon, 2017
• Recipient of the Managing Directors Award (Region MVP) 2012 and 2015
• Earned the Credit Union Sales Achievement Award, achieved the highest increase in channel, 2013
• Promoted to Senior Account Manager, 2007
• Maintained a #1 market share in the state of Tennessee, Minnesota, North Dakota, and South Dakota Professional Experience
Twin Cities Orthopedics, Eagan, MN June 2023 - Present Operations Coordinator - EXCEL Program
- Manager workflow between TCO Surgery Centers and patient care suites
- Partner with nursing staff and PT staff to successfully ensure patient experience exceeds expectations
- Manage all vendor relationships, including pharmacy personnel
- Coordinate all patient pick ups between our transportation team and surgery centers
- Meet and strategize with TCO Senior Management, and recommend process flow changes when needed
- Responsible for all purchasing of nursing equipment/supplies, along with PT needs on a monthly basis
- Work directly with surgery centers on implant surgery schedules, medication updates, along with critical communication updates between surgeons, nursing staff, and Physical Therapy (PT) Scott Mitchell (Continued) Page 2
BIOHORIZONS IMPLANTS, Birmingham, AL (MN Territory) December 2019 - May 2023 TERRITORY MANAGER
Managed territory of over 90 clients. Sold dental implants to oral surgeons, specialists, and general denKsts, also sold addiKonal products to help create sol Kssue healing and bone graling materials required for successful bone implant placement.
Key Accomplishments:
• Increased sales from $500K to $1.2 million in sales.
• Exceeded sales quota of 158%.
• Awarded President's Circle for landing in the top 10 in sales growth in the company.
• Developed relaKonships and educated doctors on the features, advantages, and benefits of BioHorizon implants; provided posiKve feedback on technique or discussed areas to improve skills.
• Partnered with local dental labs that worked directly with the customers to help educate them on up-to-date products, techniques, and opKons to help increase business and advance their pracKce.
• ABended surgical procedures to answer quesKons and ensure doctors were following proper surgical protocols. MGIC INVESTMENT CORPORATION, Minneapolis, MN January 1998 – December 2019 Provides mortgage insurance, helping families achieve homeownership sooner with low-down-payment mortgage (less than 20%); protects mortgage investors from credit losses. SENIOR SALES EXECUTIVE
Generated sales and maintained relaKonships with customers across the Minnesota and North Dakota markets. Promoted and sold value-added products and services to financial insKtuKons, mortgage lenders, and credit unions that originate residenKal loans. ConKnually idenKfied new business opportuniKes and enhanced customer relaKonships through consistently delivering knowledgeable, compelling presentaKons and engaging consultaKve techniques when educaKng customers on products. Conducted sales calls with key decision-makers —from the ExecuKve level— through OperaKons and sales.
Key Accomplishments:
• Out-performed sales plan/quota for the last 8 years - average 124% to plan; drive regional and naKonal market shares with a focus on selling value over price.
• Managed over 150 accounts across Minnesota and North Dakota.
• Provided training on strategic value-added products and services, investor matching between clients and those companies that purchase residenKal loans, and created strong business relaKonships through strategic customer entertainment.
• Extensive traveling and managing the second largest territory (Minnesota); in the past, covering the states of Tennessee, Minnesota, North Dakota, and South Dakota.
• Provided technology training— introduced new Features, Advantages, and Benefits of MGIC products that helped customers grow their business.
• EffecKvely managed key relaKonship development, which led to future growth and business opportuniKes.
• Volunteered Kme to parKcipate in trade AssociaKons to help educate customers on the mortgage industry.
• Leveraged MGIC corporate leaders with my customers to help bring value to the overall business relaKonship. Education Leadership
BS. University of St. Thomas, MN
Volunteer Mentor at EagleBrook Church
University of St Thomas Football Team Captain
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